Our sink was clogged and did not drain well. Staff were super nice and friendly. Coffee service could be out longer.
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Amenities at The Benson Portland, Curio Collection by Hilton
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Reviews of The Benson Portland, Curio Collection by Hilton
8.7
Very good
932 verified ratings
Wonderful
587
Very good
142
Good
93
Okay
33
Fair
33
Mediocre
19
Poor
25
Summary of reviews
Guests say
Guests consistently praised the hotel's beautiful, historic atmosphere and great location, with many highlighting the comfort of the beds and the overall cleanliness of the rooms. The staff and service received mixed feedback, with some guests finding the staff accommodating and helpful, while others experienced issues with billing, slow restaurant service, or inconsistent housekeeping. While the atmosphere and decor were standout positives, a few guests noted small bathrooms, noise, or problems with amenities. Overall, the hotel's charm, comfort, and location made for a memorable stay for most guests.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
637 reviews
8.3 out of 10
147 reviews
9.4 out of 10
3 reviews
9.1 out of 10
6 reviews
All reviews
Pros (+) The bed and pillows were super comfy and I appreciated having a small fridge in my room to keep leftovers cold overnight.
Cons (-) The bathroom didn't have enough hooks/pegs to hang towels or clothes. There was one hook on the back of the door, but no hook for a hand towel at the sink or near the shower for a bath towel.
Pros (+) Comfortable, firm mattress. Great, friendly staff! Very accommodating.
Cons (-) The bathroom sink was annoying. The faucet was barely inside the bowl, which made a mess when using the sink. So it was difficult to use the sink as counter space, which was lacking. No other complaints. Everything else was great.
Pros (+) Everything was great. Very clean hotel and good location.
Pros (+) It was old fashioned in a Tower of Terror kind of old school glam way
Cons (-) It felt like the Tower of Terror, staff was rude when checking us in, room felt gross and was ridiculously small and crammed in a corner. The lady at the front desk quoted us an insanely high price, and when I said cheaper was available online she said “well I guess you should book that then.” When to check in 5 minutes later and felt like she deliberately gave us the worst room furthest from the ...
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Pros (+) This hotel maintains it older charm and the rooms have a more modern vibe. The beds were super comfortable and I actually slept well. Lots of USB charging ports built in and plenty of electrical outlets. Is a good overall stay for a vacation weekend or business trip.
Cons (-) I felt like the staff could have been a little more engaging.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's restaurant?
The hotel has an on-site restaurant, perfect for those who prefer to eat in. In pleasant weather, guests are invited to dine on the outdoor terrace.
Are the beds comfortable?
Guests have mentioned that the beds are super comfy with great linens, ensuring a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers valet parking, although some guests have mentioned that it can be expensive at $42 per night.
How is the cleanliness of the rooms?
Guests have praised the hotel for its clean and spacious rooms, ensuring a comfortable and relaxed stay.
What is the best time to visit the hotel?
The high season is in July, and the low season is in January, so plan your visit accordingly to enjoy the best of the hotel and the area.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is mentioned as the low season, which could be a good time to visit for a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Powell's City of Books, Chinatown, and the Portland Art Museum, making it easy to explore the city on foot.
Be Mindful of High Parking Costs
Some guests found the valet parking to be expensive, so it may be worth considering alternative parking options in the area.
Request a Room Away from Street Noise
Lower level rooms may experience more noise from the street, so guests sensitive to noise may want to request a room on a higher floor.
Check Room Amenities
Some guests found the bathroom amenities to be lacking, so it may be helpful to bring along personal toiletries for a more comfortable stay.
Be Aware of Potential Homeless Presence
A few guests expressed discomfort with the presence of homeless individuals in the lobby area, so it's something to be mindful of when staying at the hotel.
Consider Upgrading to a Suite
Guests who upgraded to a suite were pleased with the spacious and comfortable accommodations, which may be worth considering for a more luxurious experience.
Take Advantage of the On-Site Gym
The hotel's fitness center was praised by guests, offering a convenient option for those looking to stay active during their stay.
Be Mindful of Street Activity
Some guests noted the presence of homeless individuals and open-air drug use outside the hotel, advising caution when walking outside, especially after dark.
Location
309 Southwest Broadway, Portland, OR 97205
What's nearby
- Weather Machine352 yd
- Pioneer Courthouse Square367 yd
- Multnomah County Library0.3 mi
- Heathman Hotel0.3 mi
- NW Natural0.4 mi
- Portland Saturday Market0.4 mi
- North Bank Depot Buildings0.4 mi
- Portland Art Museum0.5 mi
- Portland City Hall0.5 mi
- Steel Bridge0.6 mi
- Veterans Memorial Coliseum0.8 mi
- Oregon Convention Center0.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Benson Portland, Curio Collection by Hilton
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | July | $267 | $178 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 8% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Benson Portland, Curio Collection by Hilton
Which month has the cheapest rates at The Benson Portland, Curio Collection by Hilton?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Benson Portland, Curio Collection by Hilton is January, with an average nightly rate of $134. The most expensive month is July at $202 per night.
What is the cheapest day to book The Benson Portland, Curio Collection by Hilton?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Benson Portland, Curio Collection by Hilton is Saturday, with an average nightly rate of $174. The most expensive day is Wednesday at $364 per night.
How far in advance should you book The Benson Portland, Curio Collection by Hilton?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Benson Portland, Curio Collection by Hilton, book around 9 weeks in advance. This could save you approximately 29% compared to booking last minute.
KAYAK's top tips for your stay at The Benson Portland, Curio Collection by Hilton
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.2 mi | Portland | 6.2 mi |