The Nines, a Luxury Collection Hotel, Portland

Mixed Experience

Pros: Location, friendly staff, hotel restaurant (Urban Farmer), hotel design

Cons: In-room fridge broken, locked out of room for an hour (had to go back and forth to the front desk 4 times before manager concluded that lock needed to be changed, provided with credit for restaurant which was a plus), long wait times for elevator, had higher expectations for a pricey luxury hotel

Pros: There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.

A little good and a little bad

Pros: Room was beautiful, bell staff was extremely great and cheerful!

Cons: Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.