Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.1 "Excellent breakfast."
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8.1 "Great service."7.1 "71% thought the
service was very professional ." -
7.9 "Good location."10.0 "
Near to public transport , according to 100%." 8.0 "Easily accessible by car , said 80%." -
5.6 "Average amenities."5.2 "52% thought the
building was acceptable ." -
4.7 "Rooms are not good."2.5 "75%
complained about the bathroom ." 3.8 "62% saidrooms were dirty ." 1.2 "88% thought they werepoorly maintained ." 1.1 "For 89%, therooms looked old ." 2.3 "77%criticized the small bathroom ." 3.5 "65% thought thetv was sub-standard ." -
2.9 "Disappointing internet connection."2.8 "72% said the
wifi quality was bad ." -
2.5 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ." 4.7 "Unfriendly atmosphere , according to 53%."
Overall Rating
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9.1 "Excellent breakfast."
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8.0 "Great service."9.1 "91% found the
staff to be very friendly ." 7.0 "70% thought theservice was very professional ." -
7.8 "Good location."
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5.5 "Average value."
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5.2 "Average comfort."6.8 "
Beds were acceptable for 68%." -
4.7 "Rooms are not good."4.7 "53% said
rooms were small ." 2.1 "79%complained about the bathroom ." -
2.8 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ." -
2.6 "Horrible vibe."
Overall Rating
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9.0 "Excellent breakfast."
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7.9 "Good location."
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7.8 "Good service."
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5.3 "Pool is mediocre."
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5.2 "Average comfort."
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4.5 "Rooms are not good."3.0 "70%
complained about the bathroom ." 3.3 "67% saidrooms were dirty ." -
3.9 "Not very clean."3.3 "67% said
rooms were dirty ."
Overall Rating
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9.3 "Excellent breakfast."
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8.1 "Great service."7.0 "70% thought the
service was very professional ." 9.4 "94% found thestaff to be very friendly ." -
7.9 "Good location."
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5.7 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 6.8 "Beds were acceptable for 68%." -
5.1 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 5.5 "Only 55% saidrooms were big enough ." -
2.8 "Disappointing internet connection."2.7 "73% said the
wifi quality was bad ." -
2.5 "Horrible vibe."
Recent reviews
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- Negative
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4.5review from
Price and location was convenient The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.
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5.3review from
Staff is helpful. Nice breakfast. The bathroom is not too old fashioned.
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5.0review from
Despite the location in a ugly area of the city, it becomes strategic because it's near the bus station and touristic downtown. There was no hairdryer in the bathroom, despite the hotel being rated as four stars hotel.
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5.3review from
The hotel is in front of the city´s bus station. The room was decorated with simple and old furniture, but it was quite confortable especially during a sojourn. The hotel wasn´t aware of my reservation until I phoned to confirm it, although I had already received the confirmation from Booking.com. The breakfast wasn´t satisfactory.
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3.3review from
The pool was small but nice with a beautiful view of the harbour I arrived at 8.30 am, flying from Curitiba. The staff member behind reception, pointed to my booking form, where it said that I could check in at 12.00. I told him I understood that, but was it possible to check in earlier, as I need to shower and get to a business meeting by 10pm. He said I could have a room if I paid an extra night. I argued, and he was very unsympathetic to my needs. There was no manager on duty to help. Finally on principle I said I would cancel and check into another hotel. Two other staff behind reception told him to go ahead and book me in. So he did, but with mo apology or smile.. he had absolutely no sense of customer service whatsoever. On another note, the area around hotel is quite dangerous....
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4.5review from
Price and location was convenient The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.
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5.3review from
Staff is helpful. Nice breakfast. The bathroom is not too old fashioned.
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5.0review from
Despite the location in a ugly area of the city, it becomes strategic because it's near the bus station and touristic downtown. There was no hairdryer in the bathroom, despite the hotel being rated as four stars hotel.
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5.3review from
The hotel is in front of the city´s bus station. The room was decorated with simple and old furniture, but it was quite confortable especially during a sojourn. The hotel wasn´t aware of my reservation until I phoned to confirm it, although I had already received the confirmation from Booking.com. The breakfast wasn´t satisfactory.
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3.3review from
The pool was small but nice with a beautiful view of the harbour I arrived at 8.30 am, flying from Curitiba. The staff member behind reception, pointed to my booking form, where it said that I could check in at 12.00. I told him I understood that, but was it possible to check in earlier, as I need to shower and get to a business meeting by 10pm. He said I could have a room if I paid an extra night. I argued, and he was very unsympathetic to my needs. There was no manager on duty to help. Finally on principle I said I would cancel and check into another hotel. Two other staff behind reception told him to go ahead and book me in. So he did, but with mo apology or smile.. he had absolutely no sense of customer service whatsoever. On another note, the area around hotel is quite dangerous....
