Would you like to save as your currency permanently or for this visit only?
Excellent wellness & sports facilities
Location is great
Breakfast is good
location, facilities, no sceaming kids or tourists The word "surly" was invented to describe the bar staff at this hotel. The men especially looked like they always wanted to be somewhere else and could only grunt rather than speak. The people at reception were fine.
location to airport and shopping mall. They did not have our booking when checking in. I had to show e mail confirmation and no apology. We had a leak in the roon roof again no apology when advising reception. However all other aspects were fine. As i have a timeshare sat to sat I was thinking of using this hotel each year for the last night as can only travel on a sunday but may need to rethink re above.
good parking facilities, quiet large rooms, well furnished, good food
Wifi internet, but the signal was very low. Next time I'll bring my wifi repeater and pointer antenna with me. Pool on the roof and private garage at the basement was excellent! Good staff and excellent location! Definitely will go back there in the future!
The hotel is advertising that it has a shuttle service from and to the airport. On the night of arrival there was NO such service, and since I had to leave at 6am the next morning it was too EARLY! Taxi both ways! No shuttle service as advertised.
The best thing was that the hotel was close to the airport. We had to overnight to catch a plane the next morning. The room was comfortable and clean. Very close to the Carrefour mall. I do not think that the hotel deserves the 4 stars. The breakfast was mediocre, I had to struggle all by myself with two kids and two big suitcases to check in and up to our room. We stayed there twice within one week and I did not noticed a change. My views remain the same.
Welcoming and professional We could not use wi-fi on the third floor and were transferred to the first floor. However, we could hardly use it there either (Room 114). So, we missed out on using our laptop at your hotel. However, we were only there one night.
Very clean and friendly Was not told free transfer had to be booked in advance of arrival - there fore we had to pay 20 euro for a taxi. We only chose hotel as it had free transfers
It was very relaxing after a long day travelling by plane and was a welcome break. The food was good and the staff helpful and friendly. Highly Recommended
Very close to the airport including airport shuttle and a copious breakfast buffet. Ideal for lay-over travelers.
...too long time to pay...due to a computer problem
Yes the waiting time at the hotel bar is very long
I liked the location of the hotel. it is inside the old part of Aguimes which is perfect if you want to be away from the tourists in a typical canarian village Breakfast could be improved. poor service and not enough presence from the staff.
It's situation in a pretty, historic town. The house itself was also quite pretty and built around a lovely courtyard. Could be a really nice experience of real Canaria. The customer service was poor. The manager made us feel more of a necessary nuisance than a welcome guest. Our room not quite finished when we arrived. That's OK - mistakes happen but when I returned to reception to inform her (and I realise I should speak better Spanish) she declared in an off-hand way she didn't understand and swept upstairs with me meekly following her. She did say then that she didn't realise it wasn't finished & sent the maid in to apologise! All we wanted was a good natured welcome and a smile or too! This sort of culture permeated the whole place. At the restaurant waitress told in no uncertain terms that they closed at 10pm when we had just finished our meal. B/fast was a mediocre - no staff.
Lovely old building, beautifully restored, very peaceful courtyard for relaxing, attractive bedroom. Set in the Interesting historic quarter of Aguimes, so pleasant to walk around the area. Not a complaint, but it was difficult to find. Suggest future guests download the instructions and check the online guide by zooming in as much as possible. Set in old quarter, consisting of very narrow, one way streets, and it's easy to miss Calle Moral(?), the way into the quarter - itself a very narrow one way street.
Enjoyed absolutely everything! What a wonderful find! The rooms were great, the food was wonderful and the staff were exceptionally nice and helpful. Was a little hard to find. Instructions for finding it would be helpful.
Very clean, family friendly, friendly staff, located on the city centre, easy parking on streets nearby. The church bells ring every hour even during the evening. Hotel could have one or two more people; staff looked a bit overloaded with work.
A very central location in the charming city of Aguimes. Built round a central small courtyard, it is quite rural while being central. We stayed on a Saturday night and the band didn't stop the heavy rock music until 4.30am!
excellent individual surrounding. What I would call a boutique hotel. also a lovely little town. Dinner was excellent. beautiful rooms Breakfast was a big disappointment espcially after the dinner (although dinner was paid for separately so this may be why) Very basic and I have had more selection in lower star hotels. Infact I ended up having a peice of bread and the last peice of ham as nothing but a few cererals. Please note that while we are in spain its usually expected that a little English is spoken in hotels. No English.
reception staff, cleaning, free parking right under the hotel, breakfast, the room. Also, you have the bus stop in front of the hotel. We stayed 2 days and I think the first one the room wasn't freshly cleaned (may be because it has not been used for a while), but the second day you could really smell the freshness! Also, I think I forgot to ask specifically for a double bed and we had a twin room (I did not ask for a change).
Only stayed one night,12hrs Breakfast alittle bare, no staff, no advice given, very much help yourself.
yes smell in the room. there was a strong smell of air freshner, probably to hide some sort of faul odour in the bathroom
It was cheap, nice and clean hotel for overnighting close to LPA airport.
The breakfast was an unexpected bonus and, as the room, it was well above what I usually get for the money.
HI,I am very satisfied about the location of this hotel becuase is close to the airport and resort area.the room is big and staff excellent.We rent a car to reach all nice city.
underground parking, convenience to shops/restaurants. traffic noise, lack of facilities.
Pleasant Staff, relaxing, quiet nice location, lots local shops easy access to local buses which was great even for the airport. The plastic type cover covering the mattress in my room
finding it... and finding the access to the parking as the main avenue is only 1 way
Internal car park is available for customers, which helps considering the difficulty for parking in Vecindario main shopping street. Internet hotspot and computers are also available. Staff very friendly and accomodating. Hotel is rated 2 stars but overall standard is high. Modern and clean room and bathroom.