Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts

The hotel is a great place for families, especially during the high season in January when the indoor and outdoor pool areas are enjoyable. Additionally, the hotel is a proper place for a family holiday with high-quality wellness services, saunas, massage, and facial treatments.

The hotel offers an excellent breakfast with a wide choice and well-cooked evening meals. The buffet breakfast and dinner provide a big selection of food, and the house wine is very good. However, some guests have mentioned that the food could have better choices and could be more diverse.

The staff at the hotel are extremely friendly and helpful, providing a peaceful location and a well-staffed hotel. The reception staff are particularly helpful, and the massages offered at the hotel are excellent. However, some guests have mentioned that some staff could be nicer.

The hotel provides clean rooms, and the staff ensure that the rooms are well equipped and tidy. However, some guests have mentioned that the hotel needs to be renewed and that there were issues with electrical or technical parts, which affected the overall experience.

The hotel offers very comfortable beds, and the rooms are spacious and clean. However, some guests have mentioned that the pillow was very hard, affecting their overall comfort during their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the hotel's thermal spa facilities, including saunas and thermal pools. Consider indulging in these amenities for a relaxing experience.

The hotel's location offers easy access to attractions such as Golf Ptuj and Ptuj Castle, making it convenient for guests interested in exploring the area.

Some guests found the half-board option to be a good value, with a wide selection of food for both breakfast and dinner.

While some guests enjoyed well-equipped and comfortable rooms, others mentioned issues with air conditioning and outdated furnishings. It's advisable to check room amenities and conditions before booking.

Families with children can take advantage of the hotel's kids' club, child pool, and nearby water park, making it a suitable choice for a family holiday.

Some guests noted that the hotel caters to groups of elderly people, which may impact the noise levels and atmosphere in public areas. Consider this when choosing the hotel for your stay.

Guests were pleased with the inclusive access to the aquapark and thermal pools, but it's important to verify the specific inclusions and access limitations, especially if arriving later in the day.

The hotel offers an airport shuttle and car rental services, providing convenience for guests looking to explore the surrounding areas or arriving from the airport.

Many guests appreciated the helpful and friendly staff, particularly those at the reception and spa. Don't hesitate to seek assistance from the accommodating staff during your stay.