Pros (+) very nice hotel
Cons (-) the buffet was not very good
4 stars
Four Points by Sheraton Puebla
Boulevard Hermanos Serdssn No 102, 72060 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 214 0800Photos of Four Points by Sheraton Puebla
Overview
With everything you need under one roof Four Points by Sheraton Puebla blends the most current preferences of business and leisure travelers to create a modern and functional hotel. Located in Puebla City, you can easily walk or ride a bike to nearby businesses and restaurants in downtown and the offices of Finsa are just a short drive away. With excellent services in a single space, guests enjoy access to a heated outdoor pool, meeting rooms and a restaurant and bar. After staying active in the pool or fitness center, fuel up at Maria Ofelia, featuring an international menu to please all types of tastes. Return in the evening for a nightcap before heading up to your room with blackout curtains and complimentary WiFi. If you are traveling with a group and planning an event you can expect an exceptional gathering in one of our nine meeting rooms, complemented by catering services and AV equipment. Whether it is work or play that brings you to Mexico feel at home at Four Points by Sheraton Puebla.
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Amenities at Four Points by Sheraton Puebla
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shared bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Quiet street view
- Seating area
- Landmark view
- Telephone
- Mountain view
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Alarm clock
- Clothes rack
Outdoor
- Terrace/Patio
- Balcony
- Garden
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Outdoor pool
Workspace
- Desk
Things to do
- Cycling
Fitness
- Fitness center
Reviews of Four Points by Sheraton Puebla
9.2
Wonderful
645 verified ratings
Wonderful
481
Very good
98
Good
36
Okay
11
Fair
5
Mediocre
5
Poor
9
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many praising the cleanliness and value for price, while expressing dissatisfaction with the service and breakfast variety. The rooms were noted to be clean but somewhat small, and some guests found the staff unwelcoming. Overall, the hotel offers good amenities and a decent stay, but improvements in service and breakfast options are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is a great choice to visit during the low season in August for a more relaxed experience, or during the high season in June for vibrant energy and activities.
How is the quality of the beds at the hotel?
The beds at the hotel are highly praised by guests for their comfort and quality, ensuring a restful and rejuvenating stay.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking, providing convenient options for guests with vehicles.
What can guests expect from the food quality at the hotel?
Guests can expect a variety of delicious breakfast options and well-prepared meals, although some reviews suggest that the food quality may vary.
How is the cleanliness and customer service at the hotel?
The hotel is praised for its cleanliness and attentive staff, ensuring a pleasant and comfortable experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from rooms, especially those facing Mount Popocatepetl, providing a unique and picturesque experience.
Consider Low Season Travel
August is considered the low season, which could offer a quieter and potentially more affordable stay.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, such as Cholula Nuestra Restaurante, Downtown Puebla, and Museo de Arte Popular, providing guests with plenty of options for exploration.
Request Vegetarian Menu Options
Some guests suggested that the hotel's restaurant could benefit from more vegetarian choices, providing valuable feedback for those with dietary preferences.
Check Room Amenities
While the rooms are generally comfortable, some guests noted issues with the air conditioning and the thickness of the duvets, suggesting a need for potential improvements in room amenities.
Inquire About Pool Availability
Guests mentioned that the pool was not open during their stay, so it's advisable to check the pool's availability if it's an important amenity for your visit.
Consider Transportation Options
The hotel offers valet parking and an airport shuttle, providing convenient transportation services for guests.
Take Advantage of Breakfast Options
Many guests praised the breakfast choices, highlighting it as a wonderful experience, making it a recommended feature to explore during your stay.
Be Mindful of Noise Levels
Some guests noted that the hotel's location near a busy street could lead to noise disturbances, so it's advisable to consider this factor when selecting a room.
Communicate Dietary Preferences
If you have specific dietary requirements, it's recommended to communicate them to the staff in advance to ensure a more tailored dining experience.
Location
Boulevard Hermanos Serdssn No 102, 72060 Puebla City, Puebla
What's nearby
- Cholula Nuestra Restaurante0.5 mi
- Downtown Puebla1.4 mi
- Museo de Arte Popular1.8 mi
- Templo de Santo Domingo1.9 mi
- Capilla del Rosario1.9 mi
- Zócalo de Puebla2 mi
- Biblioteca Palafoxiana2.1 mi
- Catedral de Puebla2.1 mi
- Street of Candies2.1 mi
- Amparo Museum2.2 mi
- Museo Poblano de Arte Virreinal2.3 mi
- Mercado el Parian2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Puebla
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $66 |
Average price (weekend night) | $65 |
When to book a room at Four Points by Sheraton Puebla
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Puebla CityGood to know
Value for money | 9.2 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Puebla City Huejotzingo |
Distance to airport | 11.8 mi |
Everything you need to know for your stay in Puebla City
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