Basics
Services and conveniences
Accessibility and suitability
Dining
Bathroom
General
Laundry
Parking and transportation
Media and entertainment
Bedroom
Outdoor
Family friendly
Health and safety
Pool
Workspace
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is a great choice to visit during the low season in August for a more relaxed experience, or during the high season in June for vibrant energy and activities.
How is the quality of the beds at the hotel?
The beds at the hotel are highly praised by guests for their comfort and quality, ensuring a restful and rejuvenating stay.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking, providing convenient options for guests with vehicles.
What can guests expect from the food quality at the hotel?
Guests can expect a variety of delicious breakfast options and well-prepared meals, although some reviews suggest that the food quality may vary.
How is the cleanliness and customer service at the hotel?
The hotel is praised for its cleanliness and attentive staff, ensuring a pleasant and comfortable experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from rooms, especially those facing Mount Popocatepetl, providing a unique and picturesque experience.
Consider Low Season Travel
August is considered the low season, which could offer a quieter and potentially more affordable stay.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, such as Cholula Nuestra Restaurante, Downtown Puebla, and Museo de Arte Popular, providing guests with plenty of options for exploration.
Request Vegetarian Menu Options
Some guests suggested that the hotel's restaurant could benefit from more vegetarian choices, providing valuable feedback for those with dietary preferences.
Check Room Amenities
While the rooms are generally comfortable, some guests noted issues with the air conditioning and the thickness of the duvets, suggesting a need for potential improvements in room amenities.
Inquire About Pool Availability
Guests mentioned that the pool was not open during their stay, so it's advisable to check the pool's availability if it's an important amenity for your visit.
Consider Transportation Options
The hotel offers valet parking and an airport shuttle, providing convenient transportation services for guests.
Take Advantage of Breakfast Options
Many guests praised the breakfast choices, highlighting it as a wonderful experience, making it a recommended feature to explore during your stay.
Be Mindful of Noise Levels
Some guests noted that the hotel's location near a busy street could lead to noise disturbances, so it's advisable to consider this factor when selecting a room.
Communicate Dietary Preferences
If you have specific dietary requirements, it's recommended to communicate them to the staff in advance to ensure a more tailored dining experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | March |
Average price (weeknight) | $65 |
Average price (weekend night) | $62 |