Pros (+) No complaints.
4 stars
MM Grand Hotel Puebla, Tapestry Collection by Hilton
Blvd. Atlixco 4303, 72180 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 211 8440Photos of MM Grand Hotel Puebla, Tapestry Collection by Hilton
Overview
Escape the bustling city with an urban retreat at MM Grand Hotel Puebla, Mexico. Surrounded by a secluded wooded area, the hotel offers privacy and peace while maintaining close proximity to the city center. Nearby attractions include The Great Pyramids of Cholula, The International Museum of Baroque, and Star of Puebla. Find local businesses nearby including Yakolt and VW Mexico, as well as venues like the Puebla Metropolitan Auditorium and Puebla Convention Center. Spacious guest rooms feature living rooms and a separate bathroom for maximum space and comfort. Stay connected with free WiFi, soak in the independent bathtub, or arrange a private massage upon request. Upgrades are available and include the bi-level Presidential Suite with large dining area, balcony, and two bedrooms. The hotel is pet-friendly and small animals up to 5 kg are welcome. The hotel’s on-site restaurant presents a fusion of French, Spanish, and Latin American flavors to create diverse dishes, all-day room service is also available. Host business meetings in one of two board rooms where AV equipment is available to rent. For larger celebrations such as wedding receptions and conventions, the auditorium can accommodate up to 350 guests. Whether your here on business or vacation, MM Grand Hotel Puebla is the perfect choice for a peaceful stay in a prime location.
Latest deals for MM Grand Hotel Puebla, Tapestry Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at MM Grand Hotel Puebla, Tapestry Collection by Hilton
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Toilet with grab rails
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Bedroom
- Feather pillow
Workspace
- Desk
Spa
- Massage
Reviews of MM Grand Hotel Puebla, Tapestry Collection by Hilton
8.9
Very good
957 verified ratings
Wonderful
669
Very good
128
Good
83
Okay
29
Fair
20
Mediocre
10
Poor
18
Summary of reviews
Guests say
Guests appreciated the spacious rooms and beautiful hotel design, but many expressed dissatisfaction with cleanliness and service, highlighting issues like malfunctioning toilets and poor front desk attention. Some reviews also mentioned the high price of breakfast and inadequate bathroom facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
114 reviews
8.5 out of 10
2 reviews
8.2 out of 10
2 reviews
All reviews
Pros (+) nice hotel
Cons (-) staff was mediocre... front desk attention was poor
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for its really clean rooms and excellent staff service, ensuring a comfortable and hygienic stay.
Is the hotel suitable for families?
The hotel offers babysitting or child care services, making it a family-friendly option for a relaxing stay.
What are the parking options available at the hotel?
The hotel provides free parking and valet parking for added convenience during your visit.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its super comfortable beds, ensuring a restful and enjoyable stay.
When is the best time to visit the hotel?
The high season at the hotel is in August, offering an ideal time to experience the wonderful amenities and surroundings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the River
Some guests reported that the hotel is located next to a river that can emit an unpleasant smell, so consider requesting a room away from the river to avoid this issue.
Consider Bringing Your Own Toiletries
A few guests mentioned that the quality of the provided toiletries was not up to standard, so it might be a good idea to bring your own toiletries for a more comfortable stay.
Be Mindful of Noise Levels
Several guests noted that the walls are quite thin, and noise from other rooms can be easily heard. If you're sensitive to noise, consider packing earplugs for a more peaceful stay.
Check for Room Amenities
Some guests were disappointed to find that certain amenities, such as a kitchen and microwave, were not available despite being shown in the pictures. It's advisable to confirm the availability of specific amenities before booking.
Be Prepared for Check-in Issues
A few guests experienced challenges during the check-in process, so it's recommended to be patient and allow extra time for check-in, especially during peak hours.
Request a Room with Soundproofing
Due to reports of poor soundproofing between rooms, consider requesting a room with better sound insulation to minimize disturbances from neighboring guests.
Explore Nearby Dining Options
As some guests found the hotel's breakfast options limited, consider exploring nearby restaurants or cafes for a more varied dining experience.
Be Aware of Payment Policies
Some guests encountered issues with payment and reservation honoring, so it's advisable to clarify payment and reservation details in advance to avoid any inconvenience upon arrival.
Take Advantage of the Hotel's Location
The hotel's proximity to nearby attractions such as Angelopolis Mall and downtown Puebla makes it convenient for exploring the area. Plan your itinerary to make the most of the hotel's location.
Consider Pet-Friendly Accommodation
If traveling with pets, the hotel's pet-friendly policy and secure parking were highlighted as positive aspects by guests, making it a suitable choice for pet owners.
Location
Blvd. Atlixco 4303, 72180 Puebla City, Puebla
What's nearby
- Angelopolis Mall0.8 mi
- Cholula Nuestra Restaurante1.4 mi
- Downtown Puebla1.9 mi
- Biblioteca Palafoxiana2.5 mi
- Amparo Museum2.5 mi
- Catedral de Puebla2.5 mi
- Zócalo de Puebla2.5 mi
- Capilla del Rosario2.6 mi
- Templo de Santo Domingo2.6 mi
- Museo de Arte Popular2.6 mi
- Street of Candies2.8 mi
- Mercado el Parian2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about MM Grand Hotel Puebla, Tapestry Collection by Hilton
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $65 |
Average price (weekend night) | $63 |
When to book a room at MM Grand Hotel Puebla, Tapestry Collection by Hilton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at MM Grand Hotel Puebla, Tapestry Collection by Hilton
FAQs when booking at MM Grand Hotel Puebla, Tapestry Collection by Hilton
Nearby hotels and places to stay
Closest
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See most recommended stays in Puebla CityGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Puebla City Huejotzingo |
Distance to airport | 11.8 mi |
Everything you need to know for your stay in Puebla City
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