Pros (+) The bed was super comfortable. The master suite was amazing and completely affordable. Service, food, amenities and staff where efficient and great.
4 stars
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307, Chetumal-Puerto Juarez, Benito Juarez, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 9200Photos of Dreams Riviera Cancun Resort & Spa
Overview
Dreams Riviera Cancun Resort & Spa is a family-friendly, AAA Four-Diamond establishment that serves guests in an all-inclusive environment. This luxury resort is located along white-sand beaches and is enclosed in a lush, tropical setting. Guests are able to experience numerous activities without leaving the property. In addition to being a coveted vacation spot, Dreams Riviera Cancun Resort & Spa can also play host to weddings and offers a variety of packages to choose from.
There are 486 non-smoking rooms and suites at Dream Riviera Cancun Resort & Spa. Each room is done in bright colors and decorated in a modern style. There's the Premium Deluxe Garden & Tropical View and the most spacious is the Preferred Club Ocean Front Presidential Suite. Guests can even book a room with their own, private plunge pool. Newlyweds can book the Honeymoon Suite, complete with a private terrace and an outdoor whirlpool.
On the resort, visitors can take part in a plethora of activities from swimming and yoga to bocce ball and billiards. Those who prefer the culinary arts can try a cooking class, wine tasting, or tequila tasting. Families with children can have the kids enjoy the Explorer’s Club, where they can make new friends and enjoy nature, science, and more.
Dreams Riviera Cancun Resort & Spa offers fine dining experiences. The restaurants are beautifully decorated and have different themes. Guests wanting something low-key and casual should opt for something like the Coco Café, while those who want a romantic meal can dine at the Oceana. In addition to these eateries, there are six bars and lounges to relax in.
Latest deals for Dreams Riviera Cancun Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Dreams Riviera Cancun Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Infinity pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Archery
- Snorkeling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Steam room
- Private pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Swimming pool toys
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
- DVD player
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Tennis
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Reviews of Dreams Riviera Cancun Resort & Spa
7.6
Good
666 verified ratings
Wonderful
364
Very good
122
Good
71
Okay
18
Fair
23
Mediocre
32
Poor
36
Summary of reviews
Pros (+)
Cons (-)
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.6 out of 10
407 reviews
7.8 out of 10
18 reviews
9.3 out of 10
3 reviews
8.3 out of 10
5 reviews
All reviews
Pros (+) The resort itself was beautiful. The room were very nice and we had a nice view of the ocean. Our favorite part was the staff. They were very friendly and got to know us. They knew my boys names and invited them to the activities. There were many activities for the whole family. Everyone checks on you and are very accommodating. They had cooking classes for guacamole and ceviche that we really enj...
Cons (-) We were very disappointed in the food. The first day we ate at the seafood restaurant and my son and I woke up very sick throwing up. The rest of the family was sick to their stomach for the rest of our week. We came to find out other families had gotten sick also after eating at the same restaurant. The bathrooms by the pool were very dirty with toilets overflowing. There was a lot of seaweed at ...
Read more
Pros (+) The resort grounds are beautiful. The architecture and design has a luxurious feel to it all throughout the property. we stayed in the most basic room which is interesting because it was amazing. There are more than 7 restaurants and 4 bars to check out. Everything is included.
Cons (-) That they don't include at least one spa treatment like a massage with your stay. I think it would add a nice touch instead of trying to make people spend more money as soon as they check in. I found it to be the only experience that lacked class during our stay. The resort credit compared to other resorts is minimal and their coupons don't cover the cost of any substantial spa treatment or experi...
Read more
Pros (+) Premium liquor. Food quality was above average. Steak night was amazing Staff was nice and attentive Beautiful wedding set ups
Cons (-) Construction! Beach had a lot of seaweed in the water despite cleaned multiple time. Bed was hard and uncomfortable Housekeeping didn't replenish towels every day Hotel was a minimum 45 minutes away from excursions. With pickups from other hotels you're at a minimum of 1 hour to 1.5 hours before getting to destination The hotel pushes you to book tours through Amstar, who resells other companies' ...
Read more
Pros (+) The staff was amazing, the rooms were very clean, front desk was warm and welcoming. Overall the staff made the experience very enjoyable.
Cons (-) The food available during the day was not good at all. The only food worth eating are in the restaurants at night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Dreams Riviera Cancun Resort & Spa?
Dreams Riviera Cancun Resort & Spa offers a variety of dining experiences, from casual options like the Coco Café to romantic meals at the Oceana. However, some guests have mentioned that the dinner options at some restaurants may not meet expectations.
What activities are available for families with children at Dreams Riviera Cancun Resort & Spa?
Families with children can enjoy a range of activities at Dreams Riviera Cancun Resort & Spa, including the Explorer’s Club, where kids can make friends and engage in nature and science activities. However, some guests have noted that the dining hours and noise levels in certain rooms may not be ideal for light sleepers.
Is the resort suitable for weddings and special events?
Dreams Riviera Cancun Resort & Spa is a coveted venue for weddings and offers a variety of packages. Some guests have highlighted the beautiful property and the warm and friendly staff, making it a wonderful choice for special events.
What are the cleanliness and maintenance standards like at Dreams Riviera Cancun Resort & Spa?
Guests have praised the resort for its cleanliness, well-maintained grounds, and friendly staff. However, a few guests have mentioned issues with room maintenance and noise levels in specific areas of the resort.
When is the best time to visit Dreams Riviera Cancun Resort & Spa?
The high season at Dreams Riviera Cancun Resort & Spa is in June, while the low season is in September. Guests have enjoyed the beautiful beach, friendly staff, and great dining experiences, but some have noted concerns about noise levels in certain rooms and the need for room updates.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Preferred Club Upgrade
Guests who upgraded to the Preferred Club spoke highly of the additional amenities and personalized service, making it a worthwhile option for those seeking a more exclusive experience.
Plan for Dining Reservations
Some guests experienced long waiting times and limited availability at the resort's restaurants. It's advisable to make dining reservations in advance to ensure a smoother dining experience.
Pack Insect Repellent
Due to the resort's location near mangroves, some guests encountered bugs, especially after rain. Bringing insect repellent can help make outdoor experiences more comfortable.
Check Room Location
Light sleepers may want to request rooms away from areas with potential noise disturbances, such as service routes, to ensure a peaceful stay.
Explore Nearby Attractions
Take advantage of the proximity to attractions like Crococun Zoo and Puerto Morelos Lighthouse, offering opportunities for off-site exploration and entertainment.
Consider Transportation Options
While the resort offers shuttle services, guests may want to explore car rental options for added flexibility in visiting nearby attractions and exploring the area at their own pace.
Be Mindful of Seaweed Conditions
Some guests mentioned seaweed issues affecting the beach. Checking with the hotel about seaweed conditions during the intended stay can help manage expectations for beach activities.
Utilize the Kids' Club
Families with children can make use of the Explorer’s Club, providing a range of activities for kids and allowing parents some leisure time while ensuring their children are entertained and supervised.
Plan for Special Occasions
For guests celebrating special occasions, it's advisable to communicate specific requests, such as birthday banners, directly with the hotel in advance to ensure a memorable experience.
Location
Carretera Federal 307, Chetumal-Puerto Juarez, Benito Juarez, 77580 Puerto Morelos, Quintana Roo
What's nearby
- Crococun Zoo1.4 mi
- Puerto Morelos Lighthouse1.7 mi
- Puerto Morelos Town Square1.8 mi
- Dr. Alfredo Barrera Marin Botanical Garden3 mi
- Arrecife de Puerto Morelos National Park3.5 mi
- Bonanza Ranch7.4 mi
- Playa Paraiso Golf Club10.1 mi
- Parque Cenote Las Mojarras11.6 mi
- Selvatica Adventure Kingdom13.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Dreams Riviera Cancun Resort & Spa
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $291 |
Average price (weekend night) | $270 |
When to book a room at Dreams Riviera Cancun Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Dreams Riviera Cancun Resort & Spa
FAQs when booking at Dreams Riviera Cancun Resort & Spa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto MorelosGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Cancun |
Distance to airport | 11.4 mi |
Everything you need to know for your stay in Puerto Morelos
Complete your trip
Popular destinations