Overview

Now Jade Riviera Cancun Resort & Spa

Unidad 26, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8888

$205+

Overall guest ratings

8.8/10 Excellent
Based on 795 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.6
  • 6.8

Good to know

  • Clean rooms
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Now Jade Riviera Cancun Resort & Spa All Inclusive offers a private beach where you can sip a drink at the beach bar or relax in a sun lounger, plus you'll have access to onsite surfing/boogie boarding, sailing, and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Carnival Buffet, one of 7 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. There are 2 swim-up bars and 3 bars/lounges, and rooms at this upscale hotel get the details right with free minibar items and jetted tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Express check out
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 795 reviews
    • 9.3 "Excellent breakfast."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      9.3 "93% found the restaurant service to be one of the best."
      8.5 "Lovely bar service, according to 85%."
      8.8 "Lovely pool/beach service, according to 88%."
    • 8.6 "Location is great."
      9.3 "93% appreciated the closeness to the beach."
      7.1 "71% liked the proximity to shopping."
    • 8.2 "Rooms are great."
      7.2 "72% said rooms were clean."
      7.9 "79% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.0 "Food is delicious."
      7.3 "73% enjoyed the fish/seafood dishes."
    • 6.8 "Beach is so-so."
    • 4.3 "Internet is poor."
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    Overall Rating

    8.9 Excellent
    Based on 508 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
    • 8.5 "Location is great."
    • 8.3 "Food is delicious."
      7.2 "72% loved the menu selection."
      7.5 "75% enjoyed the fish/seafood dishes."
    • 8.0 "Rooms are great."
      8.0 "80% were happy with the bathroom."
      7.1 "71% said the beds were comfortable."
      7.4 "74% said rooms were clean."
    • 6.9 "Beach is so-so."

    Overall Rating

    8.4 Excellent
    Based on 286 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.2 "Rooms are great."
      7.2 "72% said rooms were clean."
    • 7.9 "High comfort."
    • 7.7 "Tasty food."
    • 6.5 "Beach is so-so."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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