The Ocean Coral & Turquesa Resort is a five-star resort hotel that was awarded the Best International Resort Award from Conde Nast Traveler in 2013. This resort sits right on the ocean in Puerto Morelos-Riviera Maya. The airport is connected to this resort, which is just three miles from the Crococun Zoo and Puerto Morelos Town Square. Guests can also explore Ojo de Agua Beach and the Dr. Alfredo Barrera Marin Botanical Garden, located within minutes of the resort.
Ocean Coral & Turquesa Resort is an all-inclusive resort that features a private beach and full-service spa. There are 9 restaurants onsite for guests to choose from, along with a variety of activities for adults, families, and groups alike. There is a children’s club and themed restaurants for a fun experience in the Riviera Maya. The resort has an onsite diving center for lessons and more. There are four outdoor pools, including a kid’s pool and hot tub area. The resort also offers a business center, onsite laundry service, outdoor tennis courts, limited complimentary parking for guests.
There are 586 guest suites available at the resort, which all include free WiFi and well-appointed, modern amenities. Room service and free minibars are included with the room price, as is most of the food and drink during your stay. Guest rooms offer a clean, modern design with stunning views of the ocean, pool, or garden area with a private balcony or terrace in each room. Upgraded suites include additional living space and Privilege services and amenities that are exclusive for Privilege guests.
Services and conveniences
Things to do
Dining
Basics
General
Bathroom
Pool and spa
Accessibility and suitability
Outdoor
Family friendly
Media and entertainment
Laundry
Bedroom
Parking and transportation
Health and safety
Fitness
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Ocean Coral & Turquesa Resort?
The high season at the Ocean Coral & Turquesa Resort is in March, while the low season is in May. It's advisable to plan your visit accordingly to enjoy the best weather and avoid potential issues like seaweed on the beach.
How is the quality of the beds at Ocean Coral & Turquesa Resort?
Some guests have mentioned that the beds at Ocean Coral & Turquesa Resort are uncomfortable and smaller than expected, with limited privacy in the rooms due to the bathroom setup. It's recommended to consider this aspect when booking your stay.
Is parking available at Ocean Coral & Turquesa Resort?
Limited complimentary parking is available for guests at Ocean Coral & Turquesa Resort. It's advisable to inquire about parking availability when making your reservation to ensure a convenient experience.
What can guests expect from the food quality at Ocean Coral & Turquesa Resort?
While some guests have found the food to be satisfactory, others have experienced long waits for food and limitations with the all-inclusive offering. It's recommended to manage expectations and explore the variety of onsite restaurants for a diverse dining experience.
How is the cleanliness and customer service at Ocean Coral & Turquesa Resort?
Guests have praised the staff for their friendliness and helpfulness, but there have been concerns about the cleanliness and service, including long waits, limited room service, and issues with the beach due to seaweed. It's advisable to communicate any concerns directly with the staff for a better experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean, pool, or garden area comes highly recommended.
Privilege Services Worth Considering
Guests who opted for Privilege services were impressed with the top-notch drinks, service, and butler assistance. Consider upgrading for a more luxurious experience.
Be Mindful of Seaweed on the Beach
Several guests noted that the beach was full of seaweed, impacting the overall beach experience. It's advisable to check the seaweed situation before planning beach activities.
Consider Low Season Travel
May is mentioned as the low season, which could be a good time to visit for a quieter experience and potentially better rates.
Accessibility Concerns
Some guests faced issues with elevator accessibility. If accessibility is a concern, it may be beneficial to inquire about this before booking.
Be Prepared for Limited Nighttime Entertainment
Guests mentioned a lack of nighttime adult entertainment and a relatively quiet atmosphere after 10 pm. Consider bringing along entertainment or planning off-site activities for the evenings.
Check Wi-Fi Availability
Some guests experienced issues with the Wi-Fi, so it's advisable to check the status of the Wi-Fi if reliable internet access is important during your stay.
Be Aware of Potential Wait Times
Several guests mentioned long waits for food and potential understaffing issues. Being prepared for potential wait times can help manage expectations.
Consider Alternative Dining Options
While the resort offers all-inclusive dining, some guests found the food quality to be inconsistent. Exploring nearby dining options could provide a diverse culinary experience.
Plan Beach Activities Accordingly
Due to the seaweed situation, it's advisable to plan beach activities accordingly and consider alternative water-based activities such as snorkeling and windsurfing.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | December |
Average price (weeknight) | $196 |
Average price (weekend night) | $223 |
Value for money | 8.3 |
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Distance to city center | 2.6 mi |
Nearest Airport | Cancun |
Distance to airport | 10.6 mi |