Pros (+) Good Brekfast
Cons (-) No warm water in morning, complain 6.00 AM, told to give me other room to take bath did not arrange hot water came at 7.30 AM Bad Service
4 stars
Best Western Plus The Ivywall Hotel - Palawan
Rizal Avenue Extension, Puerto Princesa 5300, Philippines
Puerto Princesa, Philippines
See location+63 487 165 100Photos of Best Western Plus The Ivywall Hotel - Palawan
Overview
Best Western Plus The Ivywall Hotel offers a comfortable setting when in Puerto Princesa City. It also provides a ballroom, free Wi-Fi and an outdoor pool.
There are a range of amenities at the hotel that guests can enjoy, such as an executive floor, a coffee bar and a spa and wellness center. Convenient services include an express check-in feature and a luggage storage area.
Best Western Plus The Ivywall Hotel features 120 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.
Guests of the hotel can unwind at the on-site bar, conveniently based for socializing in the evening. Meals can also be enjoyed on the restaurant's terrace. A wide choice of cafés and restaurants are also found in close proximity to the property.
Best Western Plus The Ivywall Hotel is within walking distance of Holy Trinity University. The hotel's multilingual staff are available to make sure that every guest has a comfortable visit.
Latest deals for Best Western Plus The Ivywall Hotel - Palawan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Best Western Plus The Ivywall Hotel - Palawan
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Free airport shuttle
- Business center
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Family rooms
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Carpeted
- City view
- Storage available
Pool and spa
- Massage
- Pool bar
- Spa
- Indoor pool
- Outdoor pool
- Pool with a view
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Dining
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Media and entertainment
- TV
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus The Ivywall Hotel - Palawan
8.8
Very good
1550 verified ratings
Wonderful
990
Very good
257
Good
163
Okay
51
Fair
44
Mediocre
16
Poor
29
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, with many praising the spacious rooms and good breakfast. However, several reviews highlighted significant issues with service, including unresponsive staff and problems with room service. Overall, while the hotel has strong points, service improvements are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
765 reviews
9.3 out of 10
163 reviews
8 out of 10
1 review
7.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers an outdoor pool, a spa and wellness center, and a bar with terrace dining. Additionally, guests can enjoy free Wi-Fi, an executive floor, and a coffee bar.
How is the food quality at the hotel?
While some guests have mentioned that the breakfast selection and food quality could be improved, many others have praised the extensive breakfast and excellent restaurant offerings.
Is the hotel known for its cleanliness?
Guests have consistently highlighted the hotel's cleanliness, with many mentioning the new and clean facilities, as well as the professional and friendly staff.
What are guests saying about the staff?
The staff are frequently praised for being warm, attentive, and helpful. Some guests have specifically mentioned the incredible service and the friendly and kind nature of the staff.
When is the best time to visit the hotel?
The high season at the hotel is in July, while the low season is in December. Visitors can expect a comfortable stay with excellent service and amenities throughout the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Take Advantage of Free Airport Shuttle
The hotel offers a free airport shuttle, making it convenient for guests to travel to and from the airport.
Book Tours Through the Hotel
Guests appreciated the ease of booking tours through the hotel, saving time and ensuring a smooth experience.
Explore Nearby Attractions
The hotel's central location allows easy access to various attractions, including Immaculate Conception Cathedral and Plaza Cuartel.
Consider Room Selection Carefully
While some guests enjoyed spacious and comfortable rooms, others noted issues with hot water and drainage, so it's advisable to check room amenities before booking.
Enjoy the Breakfast Buffet
Many guests praised the extensive and delicious breakfast buffet, highlighting it as a notable aspect of their stay.
Utilize the Spa Services
Guests were impressed with the spa room service and the quality of massages offered, recommending it as a relaxing experience.
Check for Noise-Free Rooms
Some guests mentioned that the hotel provides a quiet environment despite its proximity to the airport, ensuring a peaceful stay.
Take Note of Check-Out Procedure
A few guests found the check-out procedure involving a staff member checking the room for damages to be awkward, so it's helpful to be aware of this process.
Be Mindful of Communication Regarding Shuttle Service
Some guests experienced miscommunication regarding the free shuttle service, so it's advisable to confirm details with the hotel directly.
Location
Rizal Avenue Extension, Puerto Princesa 5300
What's nearby
- Immaculate Conception Cathedral1.1 mi
- Plaza Cuartel1.2 mi
- Robinsons Place Palawan2.6 mi
- San Jose New Market3 mi
- Mitra's Ranch5 mi
- Palawan Wildlife Rescue and Conservation Center5.4 mi
- Mt Salakot12.8 mi
- Puerto Princesa Subterranean River National Park31.7 mi
- Sabang Boat Terminal33.1 mi
- Tubbataha Reef100.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus The Ivywall Hotel - Palawan
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | March | $82 | $93 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 42% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Best Western Plus The Ivywall Hotel - Palawan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus The Ivywall Hotel - Palawan
FAQs when booking at Best Western Plus The Ivywall Hotel - Palawan
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See most recommended stays in Puerto PrincesaGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 15.8 mi | Puerto Princesa | 0.7 mi |
Everything you need to know for your stay in Puerto Princesa
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