This place really sucked when it came to things like customer service. Food was terrible, drinks watered down. They tried to tell me my reservation was not paid for. The pools were smal and cramped with drunks. We definitely won’t be coming back.
5 stars
Buenaventura Grand Hotel & Great Moments
Avenida Mexico 1301, 48350 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
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Overview
Buenaventura Grand Hotel Great Moments provides guests with luxurious rooms and all-inclusive amenities in stunning Puerto Vallarta. It’s ideal for couples on a romantic getaway, family vacations, and groups of friends looking for excellent services in an oceanside setting.
Located in Puerto Vallarta, overlooking Bahia de Banderas, Buenaventura Grand Hotel Great Moments is close to some of the area’s most popular attractions. Here, guests will enjoy proximity to beaches, El Malecon boardwalk, Marina Vallarta, Los Arcos, and Vallarta Botanical Gardens.
Accommodations are spacious and tranquil. Guests may choose Resort Rooms with one king or two double beds, Deluxe Rooms with ocean views and bed choices, or Honeymoon Suites with balconies and Jacuzzi tubs. All rooms are equipped with free Wi-Fi, minibars with daily refills, 24-hour room service, and flat-screen TVs.
Since the resort is all-inclusive, guests can enjoy an endless array of meals and drinks during their stay. Frutas y Flores Restaurant is the spot to go for delectable buffet fare. Mediterranean cuisine is on the menu at Sunset Restaurant. The Lobby Bar serves tropical drinks in a cool setting.
The resort is also popular for its amenities and services. It provides three heated pools, including one for children and one for adults only, a well-equipped fitness center, and boutique shopping. Concierge, recreation programs, and babysitting services are also available to enhance guests’ experience.
For all-inclusive perks and beautiful surroundings, Buenaventura Grand Hotel Great Moments is a top choice for visitors to Puerto Vallarta.
Latest deals for Buenaventura Grand Hotel & Great Moments
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Buenaventura Grand Hotel & Great Moments
- Water sport facilities (on site)
- Beachfront
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Room service
- Tour desk
- 24hr front desk
Dining
- Grocery deliveries
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Continental breakfast
- Coffee machine
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Bingo
- Water sport facilities (on site)
Pool and spa
- Spa and wellness center
- Spa
- Hot tub
- Outdoor pool
Workspace
- Fax/photocopying
- Fax
- Laptop safe
- Desk
General
- Beachfront
- Family rooms
- Telephone
- Storage available
Family friendly
- Indoor play area
- Kids' club
- Babysitting/child services (surcharge)
- Playground
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Free toiletries
- Air-conditioned
Parking and transportation
- Free valet parking
- Free parking
- Private parking
Bathroom
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
Laundry
- Laundry service
- Iron and ironing board
Fitness
- Aerobics
- Fitness center
Outdoor
- Garden
Health and safety
- Safe
Reviews of Buenaventura Grand Hotel & Great Moments
8.1
Very good
511 verified ratings
Wonderful
208
Very good
113
Good
75
Okay
35
Fair
28
Mediocre
16
Poor
36
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
272 reviews
6.3 out of 10
22 reviews
8.8 out of 10
12 reviews
6 out of 10
2 reviews
All reviews
Pros (+) The staff is excellent.
Cons (-) This is not the place for someone who is well traveled. Even the most exclusive rooms are basic, No tubs, no frills. Spa is a joke, Lack of service and amenities. Pools are small and crowded with children, Beach is insanely small and rocky. Very limited lounging on the beach side. The place is covered with Timeshare families. So large parties with many screaming kids! Not the place for Honeymooner...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Buenaventura Grand Hotel Great Moments?
Guests can enjoy delectable buffet fare at Frutas y Flores Restaurant, Mediterranean cuisine at Sunset Restaurant, and tropical drinks at the Lobby Bar.
What amenities are available for families with children at Buenaventura Grand Hotel Great Moments?
The hotel offers a child pool, indoor play area, kids' club, and babysitting/child services to enhance the experience for families with children.
What can guests expect from the rooms at Buenaventura Grand Hotel Great Moments?
Accommodations are spacious and tranquil, with options including Resort Rooms with one king or two double beds, Deluxe Rooms with ocean views and bed choices, and Honeymoon Suites with balconies and Jacuzzi tubs.
What are the nearby attractions close to Buenaventura Grand Hotel Great Moments?
The hotel is conveniently located near popular attractions such as El Malecon boardwalk, Marina Vallarta, Los Arcos, and Vallarta Botanical Gardens.
When is the best time to visit Buenaventura Grand Hotel Great Moments?
The high season is in January, offering an ideal time to experience the luxurious rooms and all-inclusive amenities in stunning Puerto Vallarta.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Ocean View
Some guests were disappointed with the view from their rooms, so consider booking a deluxe room with an ocean view to enhance your experience.
Check Room Type and Location
If booking through a third-party site, ensure you confirm the room type and location directly with the hotel to avoid any discrepancies upon arrival.
Enjoy the Beach Proximity
The hotel's location offers easy access to the beach and is within walking distance to the Malecon and various shops and restaurants.
Be Mindful of Noise Levels
Some guests noted that noise from other guests in the hallways was disruptive. Consider bringing earplugs for a peaceful night's sleep.
Consider All-Inclusive Perks
Take advantage of the all-inclusive perks, including access to multiple restaurants and bars, to make the most of your stay.
Confirm Room Amenities
If specific amenities are important to you, such as a Jacuzzi tub or balcony, ensure to confirm their availability with the hotel before booking.
Plan for Extra Costs
Be aware that room service may have additional fees, so consider this when budgeting for your trip.
Explore Nearby Attractions
The hotel's proximity to attractions like the Malecon and Los Arcos Amphitheater makes it convenient for exploring the area's cultural and entertainment offerings.
Stay Informed About Pool Closures
Inquire about any scheduled pool closures during your stay to avoid disappointment and plan alternative activities accordingly.
Manage Expectations for Dining
While the hotel offers various dining options, some guests found the food quality and variety to be inconsistent, so it's advisable to keep an open mind about dining experiences.
Location
Avenida Mexico 1301, 48350 Puerto Vallarta, Jalisco
What's nearby
- Malecon0.6 mi
- Caballito0.8 mi
- La Presidencia0.8 mi
- Los Arcos Amphitheater0.8 mi
- Iglesia de Nuestra Señora de Guadalupe0.9 mi
- Plaza de las Armas0.9 mi
- Isla Cuale1 mi
- Galeria Olinala1.2 mi
- Playa de los Muertos1.4 mi
- Los Muertos Pier1.5 mi
- Bay of Banderas2.7 mi
- El Faro Lighthouse3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Buenaventura Grand Hotel & Great Moments
Low season | September |
|---|---|
High season | January |
Average price (weeknight) | $277 |
Average price (weekend night) | $297 |
When to book a room at Buenaventura Grand Hotel & Great Moments
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Buenaventura Grand Hotel & Great Moments
FAQs when booking at Buenaventura Grand Hotel & Great Moments
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto VallartaGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Puerto Vallarta Ordaz |
Distance to airport | 4.4 mi |