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Cons: "I love Alaska"

Cons: "WIFI was not working"

Pros: "Everything"

Pros: "Quick boarding"
Cons: "More room"

Cons: "No worthy"

Cons: "the new saver fare option sucks, it makes travel more stressful and very undignified"

Cons: "I was not notified that my card was declined and this caused a ton of delays"

Cons: "The plane was amazingly cramped."

Cons: "Free food and blankets"

Pros: "How smooth and orderly the whole trip went"
Cons: "N/A"

Cons: "No snacks :("

Cons: "It is much better now"

Cons: "Extra leg space"

Pros: "Yes."
Cons: "Yes"

Cons: "Nothing, all was perfect!"

Cons: "Delay Part not available"

Pros: "Awesome staff and plane. I Miss virgin!! well done to Alaska for keeping the spirit alive."

Pros: "Que aparte de la bebida sirvan un sanduche o algo para comer"

Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."

Pros: "Fast!"

Cons: "Didn’t have audio on my seat .. compensated with free snack"

Pros: "Perfect trip no complaints!"
Cons: "I liked all of it"

Cons: "Seat was broken and would not recline so incredibly uncomfortable for red eye. I was freezing (though I’m often more chilly than others). Not great food options."

Pros: "Honestly, I guess the seat was fine."
Cons: "2.5 hour delay, poor service on the plane, late drinks, no compensation for the delay."

Cons: "You are no different then other airlines. Nothing sets you apart."

Pros: "Nothing"
Cons: "The fact that Alaska screw up my flight and I wasn't able to fligh. Now they give another flight for 2 days after. I wil never fly with them anymore, nor I recommend anybody to fly with Alaska airlines."

Pros: "Tv"
Cons: "No food"

Pros: "The plane was late. I was tired"

Pros: "Alaska is great"
Cons: "Internet cuts off after crossing border. Need to get a Mexican Internet deal"

Cons: "I forgot my headphones. $3 to borrow a pair from virgin?"

Pros: "Had my bags in an incredible 10 minutes"

Pros: "In time, friendly check in."

Pros: "it made it on time.... we travel / fly a lot. First time with Alaskan an was far from impressed"
Cons: "All out of food... morning flight an no warning or anything g. We could have ran an got something before boarding started .... they drive the cart by with what I guess... the only 2 options of each category for the first 10 people... to then say... o sorry we have nothing.. An no compensation for it but sorry.... do u a humus pack for 8 bucks.... then one second later when my wife decides she wants it... they say they just gave away the last one... it was redic. Not to mention weren't even all the way in the back Glad to see a few people up front able to eat..."

Pros: "Arrived earlier. Good accommodations."

Pros: "Prompt boarding"
Cons: "Sitting on the plane for 1.5 hours prior to departure because the plane was too light. This should be something that is determined prior to boarding the plane."

Pros: "Everything"
Cons: "Nothing"

Cons: "The delay of 45 minutes to about an hour inside the plane."

Pros: "Great crew."
Cons: "I didn't try the food or entertainment."

Cons: "the meanest most rude racist hostess ever! her insinuations and degrading way of speaking to me left me speechless. i will file a format complaint and might even take it further."

Pros: "I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed"

Cons: "needed more water"

Pros: "Everything"
Cons: "Everything"

Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."

Pros: "Nothing stood out as excellent except that we got there on time."
Cons: "I have usually flown with Virgin America. Uncomfortable seats both along your spine and on your bottom. After boarding the plane, it was very stuffy...no air from the vent. After take off, very little air thru the opened vent. No built in screen as compared to Virgin for movies, music, and a flight map....it's about $10 to rent a tablet to watch things with Alaska. Just before landing they played a commercial advertising their credit card....Oh no, I don't want to listen to commercials on the flight. That will probably cause me to book with another carrier in the future. I HATE COMMERCIALS."

Cons: "If United can serve more than orange juice or water, so can you"

Pros: "I arrived early"

Pros: "The pilot introduced himself and kept us updated on the weather and turbulent."

Pros: "everything"
Cons: "no complains"

Cons: "Lack of help with information on transfer between terminals at Seattle/Tacoma"

Cons: "Sun country did absolutely nothing in regards to protecting their passengers from COVID. Delta was absolutely amazing and I was soo impressed with the extra measures they are taking, sun country should definitely take notes from Delta. As for sun county I will not be flying them again anytime soon, unless they are able to improve their policies on covid."

Cons: "Be on time next time"

Pros: "At the wrong gate for a while they saint change it on the monitors I was on the other end I keep hearing my location on the intercom, but the monitor stated I was at the correct gate."
Cons: "Change the gates"

Pros: "Everything"
Cons: "Nothing"

Pros: "The check in was really smooth and fast. The crew was amazing."
Cons: "nothing"

Pros: "Check in was easy and quick"
Cons: "Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage."

Cons: "TV and music would be nice."

Pros: "The crew were super nice even though we were a little late leaving, we made up time."
Cons: "For a stripped down airline I was still very pleased with the trip. It really reminded me of a Southwest Airlines."

Pros: "Crew was great!"
Cons: "I didn’t realize I had to pay for a carry on"

Pros: "The crew was absolutely wonderful And seat was the most comfortable ever"

Cons: "Plane 2 1/2 hour delay"

Pros: "Crew friendly, enough leg space"
Cons: "Internet access"

Cons: "No updates and it was delayed an hour then took a bus to the aircraft that was about 100 degrees while the driver texted. Terrible would never fly again on sun country"

Pros: "On time"
Cons: "I had a small gym bag that had to pay for, to bring it on the plane with me"

Pros: "It wasn’t a full plane."
Cons: "Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane"

Pros: "Not a packed flight"
Cons: "I paid for my seats"

Cons: "Hidden cost. Late flight. Had to take bus to the plane"

Cons: "Departing flight was delayed without notice"

Pros: "Being able to set with my Wife"
Cons: "Had to upgrade to first class to set with my wife. Seats were not assigned when we booked the flight."

Cons: "No WiFi service was available on the flight. I would have liked to have known that beforehand as I had planned to do some work."

Pros: "Timely check in, friendly customer service, good crew, no issues."
Cons: "They board by row number, but start with first rows first. Makes for slower boarding (though faster than most airlines)."

Pros: "Ceres was wonderful during the check in process. She went above and beyond with assisting with some challenges we had with someone in our party. Made it seamless and enjoyable. Great flight!!!"

Pros: "Great service & great flight"
Cons: "None"

Pros: "Great service at check in. We only had standard economy and didn't purchase food so can't rate this. No entertainment was provided so also cannot comment. Otherwise great experience"

Pros: "We were giving complimentary drinks and the first class meal because there were only twelve passengers and none of us upgraded to first class so they had 12 Meals available. They really did make up for the bummer that the 5 hour delivery caused. The staff was incredibly friendly and accommodating. They even let us go sit in the first class seats which were very comfortable"
Cons: "We had a unexpected 5 hour delay due to a mechanical issue"

Cons: "The plane was hot the air conditioning was not turned on which made it hot and uncomfortable."

Pros: "Friendly staff"
Cons: "Delay with takeoff waiting at the gate inside of a very warm plane"

Pros: "Freindly check in."
Cons: "Cabin crews. Looks like they are either tired or lacks interest in their profession."

Pros: "In time/early"
Cons: "Charged for baggage and later were checking bags for free. No pillows or blankets. Noisy flight and mildly bossy crew with other passengers. I'm old enough to remember what it can look like when done well."

Pros: "Minnesota was beautiful this time of year! The flight itself was typical, similar to flying Southwest. Boarding moved. The crew were average, nothing above and beyond. Overall decent flight, but then we got diverted. Some positive shout outs to those who worked to make an unfortunate event better: Texas Aero Services and the 20 year olds at the desk were given a challenging and difficult situation which they would not be expected to prepare for and did a decent job. It was a tough spot for them and what Sun Country did to them was extremely unfair and unprofessional. These young men gave credit to the dispatcher at Sun Country who attempted to call up to the CEO, unfortunately he was not empowered enough to take care of the situation. Several star players here, but the team failed. Thanks to Waco Police and the staff at Whataburger for spinning up hundreds of meals in short order beyond the midnight hour. Thanks to KWTX, WFAA, KARE for picking up this story. Finally, to my fellow passengers, I'm sorry we all had to go through this, but to those who were kind, helping, and shed light on this event, thank you. God bless!"
Cons: "Our flight, Sun Country 550 from MSP to DFW diverted to Waco, TX. While unfortunate weather diverts happen, the airline failed to own the situation. The airline was ad hoc and did not have a plan to take care and comfort customers in an unfortunate event. With the lack of communication, I am concerned how this airline would respond in an elevated scenario. Media: http://www.kare11.com/mb/news/sun-country-passengers-stranded-in-waco/459314288 http://blogs.mprnews.org/newscut/2017/07/sun-county-passenger-we-just-want-to-be-treated-like-human-beings/ http://www.kwtx.com/content/news/Around-100-passengers-stranded-at-Waco-Airport-436280323.html We waited on the ground for hours, standard, but it went off the rails when after the order to deplane. The pilot told us we had the option to deplane. After he stepped off, the flight attendant provided conflicting direction that we would all deplane and there was no option to deplane confusing passengers (crew coordination, who's in charge?). Maybe an hour later the plane and crew take off leaving all 150+ pax at what was essentially a closed terminal. Sun Country left no representation on the scene. (lack of leadership and communication). Local law enforcement and the general aviation terminal staff picked up where they could. Sun Country made valid statements with respect to FAA/TSA regulations, but they also blamed the local shuttle company for "not cooperating". The company repeatedly deflected ownership. With regards to ground transportation, we expected that it would arrive within a reasonable time (30 minutes) after deplaning. That turned into hours. I understand bus drivers have a certain fee for getting out of bed at 2AM. Sun Country, as some of us were getting a little stir crazy, I was able to call a local 24/7 hour limo service. They could be at the terminals in short order. For $750, we would get 1 limo, 22 pax from Waco to DFW. Speaking with them, moving 150 people was fairly simple. Sun Country, please try harder. For your new CEO, study this incident and you can see what you need to fix at your company. The most tragic thing I witnessed was a pregnant mother, with lap child experiencing morning sickness in front of everyone at the terminal. What angers me is no one from Sun Country was there to see or comfort her. Those people were in bed or unavailable. There were multiple failures here. In hindsight, it may have been better if the pilot refused Waco and requested Austin where there would have been TSA staff, a standby crew, or more reasonable accommodations. Sun Country could have some contingency contracts with local ground transit companies. There's a lot this airline can take in from this experience to improve themselves, let's hope they do. I would like some consideration for this terrible experience and if this airline cares about its image it should reach out to all flight passengers to apologize and get their feedback to so they don't muck it up again."

Cons: "Flight attendant tried to stop from going to the bathroom prior to closing of the door. After going to the bathroom the door was closed 10 minutes later."

Pros: "The crew did their best to comfort passengers."
Cons: "The flight was super delayed due to weather."

Pros: "The crew"
Cons: "Just say I'm never getting on that plane again. ill pay more next time .just switch crew to Any plane I ride"

Pros: "Quick, easy boarding and an attentive staff helped"
Cons: "There is no entertainment options at all. Would like more"

Pros: "The crew was friendly."
Cons: "Sun Country doesn't have a gate in Dallas so boarding was a challenge. It was a very unorganized process and took much longer than a standard boarding. Takeoff was delayed by an hour due to this. We will not be flying Sun Country again."

Pros: "The crew was friendly"
Cons: "The flight was delayed by an hour"

Cons: "I booked the flight because my previous flight (Spirit airlines) was cancelled very last minute. I booked this flight and then was informed that it was delayed more than 3 hours. I was unable to work with another delay and was forced to cancel this flight within hours of booking it. I was charged $15 to cancel the flight. So I paid for a flight that was sold to me and not on time and then charged for cancelling it within hours. This was incredibly disappointing."

Cons: "Cabin temperature was too warm for the entire flight, I asked the flight attendant to adjust the temperature lower. The temperature remained the same, seatmates were also complaining. We cannot remove clothing when hot but can add clothing or blankets when cold."

Pros: "Loved the service received in first class."
Cons: "I intentionally purchased a first class ticket and selected a window seat by myself but then was asked to switch places with A non-rev passenger so she could sit by her husband. I normally don't mind making these accommodations, but it does seem a little silly to ask a paying-for-a-first-class-seat-customer to move seats for someone who is flying standby."

Pros: "From the ticket agent to the flight attendants... EVERYONE was professionally friendly and positive."
Cons: "The chicken salad was excellent and the service was great in first class."

Pros: "The room between seats was great. The crew was friendly and helpful."

Pros: "My first experience with this airlines. Would definitely fly with you again."

Pros: "Price for ticket"
Cons: "No snacks"

Pros: "Larger overhead bins. Pleasant and helpful staff."
Cons: "Plane was 45 minutes late in take off custom check and mostly waiting for late passengers."

Pros: "The flight attendants were moderately polite"
Cons: "The flight was 8 hours late. The stated reason "weather" was not credible and we not informed. There was no offer of a meal or any other accommodation at all. I will NEVER fly Sun Country again!"

Cons: "They waited too long for passengers getting through customs they told us. Therefore we landed 1/2 hour late."

Pros: "Personnel at Check in at the front desk were wonderful!"
Cons: "One of the crew in first class was unpleasant and very rude. She had short brown hair (the blonde lady was very friendly and nice). After letting 15 other people use the lavatory in the front of the plane, and because the carts were blocking the aisles, I also attempted to use it. As I was closing the door, the brown haired lady forcefully grabbed the door and swung it back open and told me I had to use the lavatory in the rear. Since I didn't want to get arrested, I did. When I was gone, she confronted my wife about why she did this and did so in a very rude tone. I hope to never see her again. I may think twice before choosing Sun Country again. If it wasn't for her, the ride would have been decent."

Pros: "Staff was very nice"
Cons: "Landing was rough"

Pros: "The plane looks old- phone jacks loose , no entertainment available"

Pros: "There was none"
Cons: "Everything"

Pros: "I love the inflight entertainment"

Cons: "Use another airline"

Pros: "M"

Pros: "The seat wasn’t very comfortable"

Pros: "Everything"
Cons: "Yes"

Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Pros: "pilot was great and you could hear him!"
Cons: "SOME kind of FREE food"

Pros: "Good first. Class seat"
Cons: "Lotsa turbulence, very hard to sleep"

Pros: "many movies"

Pros: "Greets you nicely, on time, caring staffs"

Cons: "Constant delays, wrongful promises of when/how long delays would take"

Pros: "Straight to the point,easy,and convenient"
Cons: "Nothing yet"

Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."

Cons: "There was no entertainment at all, and pretzels are gross"

Pros: "Everything"
Cons: "None"

Cons: "Had to buy another ticket"

Pros: "They made a long trip comfortable with an excellent attitude."

Pros: "There are three meals during the trip."
Cons: "Not at this time."

Pros: "Comfortable and on time"

Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."

Pros: "Nothing"
Cons: "It wasn't Cathy Pacific operation."

Cons: "served snacks without drinks or at least water"

Cons: "The breakfast, no hot meal just sugary food."

Pros: "NA"
Cons: "NA"

Pros: "Everything"

Pros: "It didn't take long for anything."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"

Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."

Pros: "Great entertainment system at each seat"

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Pros: "everything ran like clockwork"

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"

Pros: "same as above"

Pros: "Excellent"
Cons: "Excellent every one make the trip a very pleasant experience ..thank U and pilots amazing ."

Cons: "Terminal at LAX requires a bus."

Pros: "Same as above."
Cons: "Same as above"

Cons: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."

Pros: "Nothing"
Cons: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."

Cons: "Departure to late hard to get other fly conection ."

Pros: "Service, clean aircraft, I felt AA cares about me"
Cons: "Changing gates before boarding"

Pros: "Business Class seat"
Cons: "People using forward lavs"

Cons: "It was delayed for more then an hour."

Cons: "Practically no food was served."

Cons: "WiFi was not working"

Pros: "Love United’s service. Nothing to complain about."

Cons: "No Wi-Fi but swayback said Wi-Fi"

Pros: "Having our own device"
Cons: "I kind of miss watching movies on the seat in front of me option instead of just having our own mobile device.. wish the outlet were more reachable and easy to get to."

Cons: "There are hard to reach outlets and no ports to charge a device without a box. Also, no monitors."

Pros: "Nothing"
Cons: "The boarding process was chaotic and the plane attempted to land once, got about 100 feet from the ground and had to pull up. So we basically landed twice."

Cons: "On time departures"

Pros: "."
Cons: "."

Pros: "The help"
Cons: "Nothing"

Cons: "Early boarding in sfo, I had to forget my food."

Cons: "My baggage was lost."

Cons: "Couldn’t get the WiFi to work"

Pros: "One if the bathrooms was closed and a second one had no running water."

Cons: "no vegetarian óption for breakfast"

Pros: "Staff was ind and friendly. Generous"
Cons: "Wish there was better food. It was okay."

Pros: "Ok"

Cons: "Lack of space and organization"

Pros: "the warm baked goods when we landed"
Cons: "not so much leg space"

Pros: "The direct TV was free on this leg of my trip"

Pros: "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."

Cons: "I thought it was ANA but it was United."

Cons: "The gate was so far away. And the AC wasn't working in their terminal"

Cons: "Food was not good"

Pros: "Sucks"

Cons: "Easy for check-in and on time"

Pros: "The timing."
Cons: "The landing was a little rough."

Cons: "no pre-check line or priority access line through security. There's not even advance warning when you buy a ticket that its anything but business as usual at LAX. They are renovating the lounges too so some are closed with no mention on the website. It's really inexcusable to not mention the state of affairs when considering traveling on the airline"

Pros: "The stewards were awesome. Funny kind and attentive"

Pros: "Very good! Very nice and friendly employees!"

Pros: "All of the above"

Pros: "The plane."
Cons: "Travelling with a nine week old: no add on seatbelt (as per QANTAS) for lap sleeping, paid for an extra seat we didn't realize we were buying. The food has not improved in the last decade in contrast to other airlines."

Pros: "Everything was fine"

Pros: "Nothing!!"
Cons: "Everything. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."

Pros: "Food"
Cons: "Did not have enough good snacks"

Pros: "Boarding"
Cons: "Food"

Pros: "cancelled"

Pros: "Nothing"
Cons: "Nada"

Cons: "Seating"

Pros: "Perfect service"
Cons: "Nothing"

Pros: "They did not care"
Cons: "Bad"

Pros: "Price was nice at $142"

Pros: "good movie selection"
Cons: "couldn't reserve seat in advance; told 3 different things when I bought ticket"

Pros: "They were friendly no matter where you were seated. Always had smiles"
Cons: "All was good. No dislikes"

Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."

Cons: "the airplane is really old! Don't have any amenities."

Cons: "No room in the seating, nor in the overhead."

Pros: "Staff was nice and chairs were comfortable"

Cons: "The turbulence"

Pros: "It's always a mess. SFO should put more chairs on the main level at international boarding and have people sit up there until their boarding class is called. it's simply too tight at the actual gate to have everyone clamorous to get on the plane"
Cons: "Flying in general just sucks unless you're in business class."

Pros: "There was a large amount of room"
Cons: "NA"

Pros: "I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service"

Pros: "The crew was super professional"

Pros: "Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call."
Cons: "They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well."

Cons: "Not pay to much for my luggage"

Pros: "Seat was comfortable, plane was quiet!"
Cons: "Terrible boarding process, with buses from the terminal to the flight ..."

Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."

Cons: "Check in was super slow. Had to pay for everything"

Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"

Pros: "The crew was very knowledgeable and assertive in their commands."
Cons: "Planes are too small. There weren’t any TVs on them and all 4 of my flights ran late."

Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"

Pros: "I was able to sleep."
Cons: "They weighed my 2 carry on together, incliding my food for the trip, and they charged me overweight. Which they did not do on the way to Mexico. The trip was not cheap to begin with."

Cons: "Being timely"

Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."

Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."

Pros: "nothing"
Cons: "a lot"

Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"

Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."

Cons: "Get the forms to fill up"

Pros: "Good crew"
Cons: "More organization toward boarding"

Cons: "Yes it could be better travel to complicated on Volaris"

Cons: "You don’t let carry anything in your hands for free, you charge for everything. I don think it’s right. Other than that was excellent..."

Pros: "One of the worst experience I’ve had."
Cons: "Our flight was delayed for 3 hours! Completely ruined out plans."

Pros: "Nothing"

Pros: "Nothing! Crew was rude and liars"
Cons: "Tried to work more with customers and try to accommodate."

Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."

Pros: "Nothing to like."
Cons: "Everything could be better."

Pros: "todo"
Cons: "vender mas cervesa"

Cons: "Very bumpy flight"

Cons: "Maybe courtesy soft drinks and peanuts"

Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. I was charged $10 to print your boarding pass, the machines to print the boarding pass didn't work."
Cons: "Volaris need to get new seats. Volaris charge you almost for even breathing, I am not kidding. They ask you to use the machines at the airport to print the boarding pass but their logo is not on this machines that's how they make $10 on each passenger. Bad experience."

Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming. I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight."
Cons: "No entertainment but that is because it was a short 3 hour flight. Nothing else to report."

Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."

Pros: "Hassle free, luggage was no issue easy check in and boarding. I really wanted enjoyed my trip with volaris."
Cons: "There’s nothing I can really think of it was a great experience."

Pros: "They provide a good and fast transportation service."
Cons: "We were kind of late for our departure, they kept us for too long in the bus that took us from the terminal to the airplane, but the pilot apologized for this."

Cons: "They want we paid for everything, even for my purse... the seats very uncomfortable"

Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."

Pros: "Everything but the seats were fine."
Cons: "Seats were terrible! Bumpy, uncomfortable to sit on even for the hour flight."

Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."

Pros: "Easy reservation and economical"
Cons: "Nothing g I like it all"

Pros: "The employees were professional and the flight was smooth."
Cons: "The sandwich we bought was cold and dry"

Pros: "boarding was quick and easy. price was low compared to other airlines."
Cons: "Where do I start? I booked with them because of the low price and I read other reviews where they were compared to Southwest aArline, whom I like. well, they aren't even close! They don't offer any complimentary drinks, no entertainment, and the seats were horribly uncomfortable on all four planes we rode on. The seat pads were worn out and all you could feel was a metal bar across your tailbone. Try to sleep on that for a red eye flight! Impossible. They sat us near the back of the plane and we had the option to move for an extra fee. I chose not to and regretted this decision because the flight attendants posted up and played cards all night, laughing and talking loudly while the passengers tried desperately to sleep! nevermind the fact that you have to pay extra for a regular carry-on sized bag. This airline is such a joke. Next time I fly to Mexico, I'll just pay extra and fly with a known US carrier. Don't waste your pesos, unless you want to be super uncomfortable."

Cons: "Only snack options during my flight, was hoping to buy a meal."

Cons: "Everything was the worst experience ever"

Pros: "N/a"
Cons: "No real food"

Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"

Cons: "Kiwi lost my reservation I lost my fligh"

Pros: "All thank you for your support. ☺"
Cons: "All attention to clients. Thank you"

Cons: "They checked us in, at the 2:00am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at 6:00am they canceled the flight. We won’t be booking volaris again."

Pros: "Enogh room to move to an extra seat"
Cons: "Flight attendent was sassy"

Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."