Guest reviews of Villa Premiere Boutique Hotel & Romantic Getaway
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Overall Rating
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9.4 "Terrific location."8.8 "88%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.4 "94% thought theservice was very professional ." 8.2 "82% said thereception staff was great ." 8.0 "80% said theconcierge service was amazing ." 8.0 "Management was excellent , said 80%." 8.9 "89% found therestaurant service to be one of the best ." 10.0 "Lovely pool/beach service , according to 100%." -
9.2 "Excellent breakfast."
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8.9 "Generally very clean."9.1 "91% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.8 "Vibe was good."9.7 "97%
enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." 7.7 "77% thought, thehotel was modern ."
Overall Rating
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9.6 "Terrific location."9.1 "91%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 7.7 "77% said theconcierge service was amazing ." 8.3 "83% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
9.0 "Very comfortable."8.8 "88% thought it was
pleasantly quiet ." 9.3 "93% said thebeds were comfortable ." 8.6 "86% thoughtrooms were spacious ." -
9.0 "Perfectly clean."
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8.9 "Food is delicious."8.9 "89%
loved the menu selection ."
Recent reviews
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8.0review from
Staff was very nice. The facilities were clean. It did not promise anything it did not deliver. The price was the same as the 5-star hotels 25 minutes south. My reason for staying at Villa Premier was that is was close into town. But the surrounding area kind of sucked. And Puerto Vallarta is not a super nice place and I would suggest to stay in a higher end place and venture out once a day into town.
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8.0review from
The staff was absolutely phenomenal. My partner and I were celebrating our 10 year anniversary and the staff was so welcoming and helpful. We booked one of the Honeymoon Suites and was delighted with it. The jacuzzi and hammock chair on the balcony were a very pleasant surprise and we used them every night. We loved that all the rooms had a sea view and the sunsets were gorgeous! The pool was clean and kept at just the perfect temperature. We will be booking again for next year's vacation.
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6.0review from
Room upgraded, lovely view, good pool waiters and restaurant staff. Reception manager tried to overcharge me on room price that was agreed with Active Hotels coming up with all sorts of reasons for the overcharge - had to argue over phone and face to face at reception with me actually adding up with a calculator at front desk to show manager that he was wrong. Eventually he agreed that he was wrong but by that time I was really stressed and this spoiled by last few days- really embarassing. Hotel no atmosphere at night, no entertainment, no music, same taped music around the pool for 14 days!! Location at entrance not nice as in dirty street downtown and had to walk through more dirty streets to get to the malecon. Left same comments with hotel for future customers
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6.4review from
The hotel was in a great location and close to downtown. The rooms were spacious and clean. Small balconies, late maid service,
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8.0review from
Staff was very nice. The facilities were clean. It did not promise anything it did not deliver. The price was the same as the 5-star hotels 25 minutes south. My reason for staying at Villa Premier was that is was close into town. But the surrounding area kind of sucked. And Puerto Vallarta is not a super nice place and I would suggest to stay in a higher end place and venture out once a day into town.
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8.0review from
The staff was absolutely phenomenal. My partner and I were celebrating our 10 year anniversary and the staff was so welcoming and helpful. We booked one of the Honeymoon Suites and was delighted with it. The jacuzzi and hammock chair on the balcony were a very pleasant surprise and we used them every night. We loved that all the rooms had a sea view and the sunsets were gorgeous! The pool was clean and kept at just the perfect temperature. We will be booking again for next year's vacation.
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6.0review from
Room upgraded, lovely view, good pool waiters and restaurant staff. Reception manager tried to overcharge me on room price that was agreed with Active Hotels coming up with all sorts of reasons for the overcharge - had to argue over phone and face to face at reception with me actually adding up with a calculator at front desk to show manager that he was wrong. Eventually he agreed that he was wrong but by that time I was really stressed and this spoiled by last few days- really embarassing. Hotel no atmosphere at night, no entertainment, no music, same taped music around the pool for 14 days!! Location at entrance not nice as in dirty street downtown and had to walk through more dirty streets to get to the malecon. Left same comments with hotel for future customers
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6.4review from
The hotel was in a great location and close to downtown. The rooms were spacious and clean. Small balconies, late maid service,
