Pros (+) The beach club was a nice option. Right on the beach with free drinks and snacks. It was a quick walk from the hotel so I didn’t wait for the shuttle. The hotel is clean and the management was very helpful when I needed assistance.
4 stars
Hacienda Buenaventura Hotel & Mexican Charm
Blvd. Francisco Medina Ascencio 2699, 48310 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
See location+52 322 226 6667Photos of Hacienda Buenaventura Hotel & Mexican Charm
Overview
Boasting free Wi-Fi, an outdoor pool and a private beach, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is situated in Puerto Vallarta and provides comfortable accommodation. It also features a kids club, a kids pool and a beauty centre.
A wide range of personalized services are available for guests of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, such as a concierge, a currency exchange and babysitting/child services. Staff are available 24 hours a day and can assist with booking tours and tickets.
Rooms at the resort are equipped with cable/satellite channels and hair dryers. Honeymoon suites are also available.
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive's restaurant offers the added convenience of on-site dining, with a variety of Mexican and international dishes to choose from. Guests looking to unwind with a drink can try out the in-house bar.
For those who enjoy exploring local eateries, there is a good selection within walking distance. Zona Romantica is just a short car ride from the resort.
Latest deals for Hacienda Buenaventura Hotel & Mexican Charm
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hacienda Buenaventura Hotel & Mexican Charm
- Private beach
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Car rental
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Things to do
- Gift shop
- Eco tourism
- Beach access
- Casino
- Game room
- Horse riding
Basics
- Free Wi-Fi
- Free toiletries
- Body soap
- Air-conditioned
- Trash cans
- Free Internet
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
- Private beach
- Garden
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Dining area
General
- Garden view
- Telephone
- Pool view
- Storage available
Pool and spa
- Spa and wellness center
- Spa
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Playground
Fitness
- Aerobics
Reviews of Hacienda Buenaventura Hotel & Mexican Charm
7.8
Good
1041 verified ratings
Wonderful
427
Very good
197
Good
142
Okay
78
Fair
77
Mediocre
31
Poor
89
Summary of reviews
Pros (+)
Cons (-)
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) Beach club and massage
Cons (-) Could have been cleaner. Beds were uncomfortable. First night bed sheets were dirty. Bathrooms are in need of major upgrade. Staff is helpful at times, overall they need to improve their service. Food was ok. Couple things were good and some was of the items were whatever.
Pros (+) Excellent customer service and guest treatment. After an incident that we went thru when 2 Police offers robbed us the situation went to the manager ears, Marisol Olivier, she went above and beyond so we can have a prefer treatment after we went thru. The food was amazing and definitely we will be back to this hotel. Incredible experience at the Hacienda Buenaventura.
Cons (-) Everything was outstanding.
Pros (+) Service with a smile and good value for money
Cons (-) Property is a little dated in parts but good value for what we paid
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Hacienda Buenaventura Hotel & Mexican Charm?
The hotel offers a variety of Mexican and international dishes at its on-site restaurant, as well as a snack bar and a bar/lounge for guests to enjoy.
Are there any specific amenities for families at Hacienda Buenaventura Hotel & Mexican Charm?
Yes, the hotel provides a child pool and a playground, making it a family-friendly resort with activities suitable for children.
What can guests expect from the hotel's staff and customer service?
Guests can anticipate friendly and accommodating staff who are available 24 hours a day to assist with booking tours, providing entertainment, and offering helpful services.
What are the best times to visit Hacienda Buenaventura Hotel & Mexican Charm?
The low season is in June, and the high season is in September, offering guests the opportunity to plan their visit based on their preferences for crowd levels and weather.
How is the quality of the beds at Hacienda Buenaventura Hotel & Mexican Charm?
Guests can expect comfortable beds, as mentioned by some reviewers, although there were also comments about the need for room maintenance and the firmness of the mattresses.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle to the Beach
While the hotel is not directly on the beach, guests appreciated the free shuttle service to the nearby beach, making it convenient to access the seaside.
Consider Room Selection Carefully
Some guests reported issues with room maintenance and noise levels. It may be beneficial to request a room away from potential sources of noise and to ensure that the room is well-maintained.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as El Faro Lighthouse, Bay of Banderas, and the Marina Golf Club, providing opportunities for enjoyable outings.
Check for Room Amenities
Some guests mentioned that certain room amenities, such as a fridge, were not available. It may be helpful to confirm the availability of specific amenities before booking.
Be Mindful of Food Quality
While some guests praised the food, others expressed disappointment with the quality and variety. It may be advisable to manage expectations regarding dining experiences.
Engage with the Friendly Staff
Numerous guests highlighted the exceptional friendliness and helpfulness of the staff. Taking the time to interact with the staff could enhance the overall experience.
Plan for Additional Costs
Some guests found certain services, such as the spa and laundry, to be expensive. It may be wise to budget for potential additional expenses beyond the all-inclusive package.
Enjoy the Mexican Charm
Guests appreciated the hotel's unique Mexican charm and architecture. Embracing the cultural ambiance could add to the overall enjoyment of the stay.
Be Prepared for Potential Noise
A few guests mentioned noise-related issues, particularly in rooms facing the pool or traffic. Packing earplugs or requesting a quieter room may help mitigate this issue.
Location
Blvd. Francisco Medina Ascencio 2699, 48310 Puerto Vallarta, Jalisco
What's nearby
- Puerto Vallarta Cruise Port0.3 mi
- La Paloma Plaza de Toros0.7 mi
- El Faro Lighthouse1.3 mi
- Marina Golf Club1.3 mi
- Playa Norte1.5 mi
- Malecon2.7 mi
- La Presidencia2.9 mi
- Arte Del Las Americas2.9 mi
- Museo del Cuale3.1 mi
- Puerco Azul3.3 mi
- Playa de los Muertos3.4 mi
- Playa Garza Blanca6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hacienda Buenaventura Hotel & Mexican Charm
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $155 |
Average price (weekend night) | $157 |
When to book a room at Hacienda Buenaventura Hotel & Mexican Charm
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hacienda Buenaventura Hotel & Mexican Charm
FAQs when booking at Hacienda Buenaventura Hotel & Mexican Charm
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto VallartaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Puerto Vallarta Ordaz |
Distance to airport | 2.3 mi |
Everything you need to know for your stay in Puerto Vallarta
Complete your trip
Popular destinations