the hotel staff
We have stayed in this hotel for the 4th time. It is one of our favorite hotels.
But this time we were not happy with a few things. 1. We had a late dinner when suddenly all lights were turned on, and an army of employees entered the restaurant with carts and materials, making a lot of noise, cleaning the restaurant, and preparing the restaurant for next day's breakfast. Our dinner was spoiled. 2. Our room was not cleaned for two days in a row. Apperently we have to ask for this service. 3. we had to pay 15 RM for a bottle of water. Would be better service if it was complementary with a deluxe room.
short but very nice, found the lobby area extremely large, not the same as other Marriott's I have stayed at around the world.
We had dinner in the Italian restaurant, unfortunately found the menu a little over the top, service was not up to scratch, and there was not one Rose wine on the menu. If had been staying longer would not have reqented a second time.
It is a spectacular hotel. The staff were very friendly and hotel very clean. Beautiful and well kept grounds. Nice varity of resturants.
The general location is out of the way - too much. The drive to Kuala Lumpur is 45 minutes. The pool resturant/snack bar was closed on Sunday.
I cannot give an answer to this question as we only stayed one night and visited friends in the evening. We may come back and spend some more time at the hotel.
The staff was very friendly and helpful. The room was clean and comfortable with complimentary bottled water and some fruits.