Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.
A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.
Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.
The hotel is less than a 15-minute drive from Quebec City Jean Lesage International Airport. La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.
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Media and entertainment
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Cons. There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.
Pros. The front desk was very nice and was courteous. There are a few restaurants in the area.
Cons. I thought when I read the reviews, the breakfast was included in the price and they provided transportation to the airport. The breakfast was $5.00 extra per person and there was no transportation to the airport. The hotel is in an older area of town. I have stayed in a lot of hotels and this is a two star hotel.
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What are the unique amenities offered at Hotel Citadelle?
Hotel Citadelle offers a variety of unique amenities including a Jacuzzi, on-site parking, and a range of kitchen facilities such as a dishwasher, microwave, and refrigerator in the rooms.
What can guests expect in terms of cleanliness at Hotel Citadelle?
Guests can expect clean and comfortable rooms with daily housekeeping, as well as a range of health and safety measures in place, such as disinfection of high-touch surfaces and guest accommodation between stays.
When is the best time to visit Hotel Citadelle?
The high season at Hotel Citadelle is in February, offering an ideal time to experience the hotel's comfortable accommodations and nearby attractions.
What practical information should guests know about parking at Hotel Citadelle?
Hotel Citadelle provides free on-site parking, ensuring convenient and hassle-free parking for guests during their stay.
What can guests expect in terms of customer service at Hotel Citadelle?
Guests can expect friendly and helpful staff, as mentioned in multiple reviews, ensuring a pleasant and accommodating experience during their stay at Hotel Citadelle.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Microwave
Some guests were disappointed by the lack of a microwave in the room. If you rely on this amenity, consider bringing a portable microwave for added convenience.
Check for Basement Room Odors
A few guests reported that the basement rooms had a musty smell. If you're sensitive to odors, it's advisable to inquire about the room location before booking.
Consider Room Size
Some guests found the rooms to be smaller than expected. If space is a priority, consider inquiring about room size options or upgrading to a larger room.
Plan for Breakfast
While the hotel does not offer breakfast, there are nearby restaurants for dining options. Consider planning your breakfast arrangements in advance to avoid any inconvenience.
Inquire About Kitchen Utensils
If you plan to use the shared kitchen, it's advisable to inquire about the availability of utensils and the frequency of dish cleaning to ensure a comfortable cooking experience.
Opt for a Higher Floor
Guests staying on higher floors reported a quieter experience. If you prefer a peaceful environment, consider requesting a room on a higher floor.
Consider Bringing Your Own Kitchenware
Some guests found the kitchenette room to be inadequately stocked. If you plan to use the kitchen extensively, consider bringing your own pots and pans for convenience.
Check Room Amenities
Some guests were surprised by the absence of certain amenities mentioned in the booking details. It's advisable to double-check the room amenities with the hotel before arrival to avoid any disappointments.
Engage with Friendly Staff
Many guests praised the friendly and helpful nature of the hotel staff. Engaging with the staff for local recommendations and assistance can enhance your overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | August |
Average price (weeknight) | $79 |
Average price (weekend night) | $106 |
Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 5.3 miles from the center of Québec City. Quebec Aquarium Park is the closest landmark to Hotel Citadelle.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Citadelle.
Yes, Hotel Citadelle offers free Wi-Fi.
Yes, Hotel Citadelle offers free parking.
Hotel Citadelle is 2.8 miles from Québec City.
KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.
Value for money | 7.2 |
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Distance to city center | 5.3 mi |
Nearest Airport | Québec City |
Distance to airport | 3.1 mi |