It was a great experience.
4 stars
DoubleTree by Hilton Queenstown
Kawarau Village 79 Peninsula Road, Queenstown 9300, New Zealand
Queenstown, New Zealand
See location+64 3450 1650Photos of DoubleTree by Hilton Queenstown
Overview
DoubleTree by Hilton Queenstown provides a contemporary setting while in Queenstown. It has a spa and wellness center, as well as an indoor pool, ski passes and a sauna.
There are a variety of facilities on offer to those staying at the hotel, including a coffee bar, a beauty centre and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
The hotel's rooms are modern and offer a kitchenette and a private bathroom. They feature a refrigerator, a mini bar and a flat-screen TV.
Just a short drive from Queenstown Gardens, Queenstown Hill and Queenstown International Airport, DoubleTree by Hilton Queenstown offers an airport shuttle service. It is also a brief car ride from Kawarau Gorge Suspension Bridge.
Latest deals for DoubleTree by Hilton Queenstown
Amenities at DoubleTree by Hilton Queenstown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
Things to do
- Eco tourism
- Bicycle rental
- Golf
- Cycling
- Skiing
- Beauty salon
General
- Sea view
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Ski storage
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Kitchenette
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Walk-in shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
Family friendly
- Babysitting or child care
- Cribs available
Spa
- Spa
- Sauna
Bedroom
- Alarm clock
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Queenstown
8.3
Very good
1757 verified ratings
Wonderful
856
Very good
311
Good
223
Okay
135
Fair
108
Mediocre
58
Poor
66
Summary of reviews
Guests say
Guests generally found the bed comfort to be excellent, especially in the more positively reviewed hotels. However, many reviews highlighted significant issues with cleanliness, including dirty bathrooms and linens. The location was also a common point of contention, with several guests noting that the hotels were far from city centers and required transportation. Overall, while some guests enjoyed their stays, the cleanliness and location were frequent sources of dissatisfaction.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
1350 reviews
8.6 out of 10
131 reviews
9.1 out of 10
6 reviews
8.3 out of 10
3 reviews
All reviews
Pros (+) View
Cons (-) Food poisoning at one of their best restaurants and I needed to stay another night after spend 8 nights their and they put me in the worst room. After spend 2k there.
Pros (+) Either on the website or on Kayak.com it stated that the hotel shuttle to the airport would be $13 nzd per person. When we got there they told us that they don't offer this service. We only had exactly $26 nzd left. This was our last day so there was no need to have New Zealand currency. I shared this with the hotel staff and to our pleasant surprise, she ordered us a cab to the airport that was $...
Cons (-) The bathroom is a bit cramped. I actually hit my tooth on the towel bar as I was trying to sit on the toilet. Luckily I didn't chip my tooth but it did hurt.
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the DoubleTree by Hilton Queenstown?
The high season at the DoubleTree by Hilton Queenstown is in June, offering a great time to enjoy the beautiful lake views and nearby activities. However, January is the low season, which may provide a quieter and more affordable experience.
How is the quality of the beds at DoubleTree by Hilton Queenstown?
Many guests have praised the super comfy beds at DoubleTree by Hilton Queenstown, ensuring a restful and comfortable stay.
What can guests expect from the food quality at DoubleTree by Hilton Queenstown?
The breakfast selection and service at DoubleTree by Hilton Queenstown has been described as excellent, offering a wonderful dining experience.
Is parking available at DoubleTree by Hilton Queenstown?
While some guests have mentioned having to pay for parking, there are private parking options available at DoubleTree by Hilton Queenstown for added convenience.
How is the cleanliness and customer service at DoubleTree by Hilton Queenstown?
The staff at DoubleTree by Hilton Queenstown have been described as wonderful and friendly, providing a clean and top-notch experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Upgrading to a Premium Lake View Room
Some guests found the standard lake view rooms underwhelming, so it may be worth considering an upgrade to a premium lake view room for a more satisfying experience.
Be Aware of Paid Parking
Several guests mentioned that parking is not included and can be quite expensive, so it's advisable to factor this cost into your budget or explore alternative parking options nearby.
Take Advantage of the Water Taxi
While the hotel is a bit far from the city center, the water taxi provides a convenient and scenic way to reach Queenstown, especially for those looking to avoid the hassle of driving and parking.
Explore the Walking Track
Guests appreciated the walking track near the hotel, which offers stunning views of the lake and the Remarkables. It's a great way to enjoy the peaceful surroundings and natural beauty.
Consider the Hotel's Tranquil Location
If you prefer a quieter and more serene setting away from the hustle and bustle of Queenstown, the hotel's tranquil location by the lake may be ideal for a relaxing stay.
Check Room Amenities
Some guests experienced issues with room amenities, such as noisy fridges and lack of power outlets near the bed. It's advisable to check these details before booking to ensure a comfortable stay.
Be Mindful of Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with cleanliness and maintenance. It's recommended to communicate any concerns promptly to the hotel staff for resolution.
Consider the Hotel's Renovation Status
As the hotel may undergo renovations, guests should inquire about the status and potential impact on their stay, as some guests were relocated to the Hilton due to renovations at DoubleTree.
Plan for Dining Options
Guests noted limited food and wine options around the hotel, so it's advisable to plan dining arrangements in advance, especially for late-night meals.
Utilize the Kitchenette
For those who prefer to cook their own meals, the kitchenette facilities in the rooms received positive feedback for their convenience and quality.
Location
Kawarau Village 79 Peninsula Road, Queenstown 9300
What's nearby
- Queenstown Event Centre0.9 mi
- Queenstown Hill2.3 mi
- Queenstown Golf Club3.1 mi
- Queenstown CBD3.2 mi
- Jacks Point Golf Course3.3 mi
- Ivan Clarke Gallery3.3 mi
- Queenstown Beach3.3 mi
- Queenstown Ice Arena3.3 mi
- Skycity Queenstown Casino3.4 mi
- Queenstown Mall3.4 mi
- Underwater World Aquarium3.4 mi
- Queenstown Gardens3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Queenstown
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $153 |
Average price (weekend night) | $158 |
When to book a room at DoubleTree by Hilton Queenstown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Queenstown
FAQs when booking at DoubleTree by Hilton Queenstown
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in QueenstownGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | Queenstown Intl |
Distance to airport | 0.9 mi |