Overview
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Mercure Queenstown Resort

Sainsbury Road, Queenstown 9300, New Zealand
+64 3442 6600

$144+

Overall guest ratings

8.2/10 Excellent
Based on 1,132 reviews

Review highlights

  • 9.1
  • 8.0
  • 7.8
  • 3.4

Good to know

  • Comfortable beds
  • Great view
  • Friendly service

Nearby

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    About

    Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

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    accorhotels.com

    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Ski shuttle (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,132 reviews
    • 9.1 "World class service."
    • 8.0 "Comfort level is high."
    • 7.8 "Good breakfast."
    • 7.7 "Nice rooms."
    • 7.3 "Good location."
    • 3.4 "Wellness & sports facilities were not very nice."
    • 2.8 "Disappointing internet connection."
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    Overall Rating

    8.2 Excellent
    Based on 645 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 7.8 "High comfort."
      7.8 "78% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.6 "Good breakfast."
    • 7.5 "Nice rooms."
      9.6 "96% thought the view was good."
      7.8 "78% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.4 "Good location."
    • 5.9 "Average value."
    • 3.2 "Disappointing wellness & sports facilities."
      2.9 "71% were unhappy with the sauna."
      2.2 "78% didn't like the fitness area."
    • 2.5 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 373 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.0 "Rooms are great."
      9.5 "95% thought the view was good."
      7.5 "75% said rooms were clean."
      8.2 "82% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.8 "High comfort."
      8.2 "82% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.7 "Good breakfast."
    • 7.2 "Good location."
    • 6.6 "Average value."
    • 4.9 "Pool is below average."
    • 3.3 "Wellness & sports facilities were not very nice."
    • 2.8 "Disappointing internet connection."
      4.3 "57% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 113 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.5 "Good breakfast."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      8.3 "83% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.1 "Good location."
    • 6.5 "Average value."
    • 5.0 "Vibe was decent."
    • 2.8 "Disappointing internet connection."
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    Good to know
    "Comfortable beds"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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