Basics
Services and conveniences
Bathroom
General
Dining
Things to do
Pool and spa
Media and entertainment
Accessibility and suitability
Laundry
Parking and transportation
Bedroom
Health and safety
Family friendly
Fitness
Outdoor
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Decameron Las Heliconias?
You can expect excellent food with a variety for everybody and all ages. The hotel offers complimentary breakfast and a restaurant with Colombian brands. Guests have praised the food as delicious and enjoyable.
Are the rooms at Decameron Las Heliconias spacious and comfortable?
Yes, the rooms have plenty of space and provide a real experience of a coffee farm. The hotel offers family rooms with beautiful views of the garden and the surrounding landmarks.
Is there air conditioning in all the rooms at Decameron Las Heliconias?
Not all rooms have air conditioning, which has been mentioned as a downside by some guests. However, the hotel provides other amenities to ensure a comfortable stay, such as fans and a spa with pool towels.
What are the main highlights of the hotel's amenities and services?
The hotel offers daily housekeeping, contactless check-in/check-out, and enhanced cleaning for guest accommodation. Additionally, guests can enjoy evening entertainment, mini-golf, and a fitness center. The staff is multilingual and provides 24-hour front desk service.
When is the best time to visit Decameron Las Heliconias?
The high season is in February, offering an ideal time to experience the beauty of the coffee farm and enjoy the outdoor pool, sauna, and spa. The low season in July may provide a quieter and more relaxed atmosphere for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended choosing a room with air conditioning, as not all rooms are equipped with it.
Variety of Activities
Guests suggested adding more activities during the day and night for entertainment, especially for families with children.
Beautiful Surroundings
The hotel offers a beautiful setting with a coffee farm experience, spacious rooms, and delicious food, providing an authentic Colombian experience.
Wi-Fi Connectivity
Some guests experienced issues with the Wi-Fi, as it tended to disconnect frequently.
Spectacular Food
The hotel's food received high praise for its excellent quality and variety suitable for all ages.
Night Entertainment
Guests recommended enhancing the evening entertainment and adding more activities for guests to enjoy during the night.
Staff and Service
The staff received numerous compliments for their amazing service, creating a positive and welcoming atmosphere for guests.
Payment Policy
Some guests expressed discomfort with the hotel's upfront payment policy, suggesting a more flexible approach to build trust with clients.
Scenic Views
Opt for a room with a garden or landmark view to enjoy the beautiful surroundings and immerse yourself in the natural beauty of the area.
Family-Friendly Amenities
Families appreciated the complimentary breakfast and the presence of a playground, making the hotel a suitable choice for those traveling with children.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | June |
Average price (weeknight) | $166 |
Average price (weekend night) | $151 |