Pros (+) Everything
Cons (-) Nothing
3 stars
Hotel Colonial San Agustin
Calle Flores N°5-28, Corner Of Chile, Quito 170130, Ecuador
Quito, Ecuador
See location+593 99 981 5326Photos of Hotel Colonial San Agustin
Overview
Colonial Quito hotel in Quito Historic Center with a 24-hour business center This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Hotel Colonial San Agustin offers 18 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Colonial San Agustin
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Soundproof rooms
- Landmark view
- Telephone
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Cribs available
- Kids meals
- Baby safety gates
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Board games/puzzles
Health and safety
- Daily housekeeping
Spa
- Massage
Reviews of Hotel Colonial San Agustin
8.8
Very good
357 verified ratings
Wonderful
166
Very good
82
Good
71
Okay
17
Fair
13
Mediocre
3
Poor
5
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the cleanliness and quality of breakfast. However, some reviews mentioned issues with noise levels and bed comfort, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
94 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast includes fresh fruit and eggs prepared based on your choice. Some guests found it basic but okay, while others suggest going out for breakfast.
Is the hotel staff accommodating and helpful?
Yes, the staff is described as very friendly, helpful, and exceptional by many guests. Some staff members went above and beyond to assist guests with various requests.
How is the cleanliness of the hotel?
The hotel is described as clean and cozy by many guests. However, a few guests mentioned small issues such as having to ask for toilet paper and experiencing weak WiFi signal and water pressure in the shower.
What are the common concerns about the hotel?
Some guests mentioned concerns about the small room size, noise, weak WiFi signal, and water pressure in the shower. Additionally, a few guests were not satisfied with the breakfast and the additional charges for credit card payments.
Is the hotel's location convenient for exploring the area?
Yes, the hotel is conveniently located near the historical center, making many attractions easily walkable. However, some guests mentioned noise from the populated road outside.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some rooms have no windows, so consider requesting a room with a city view or balcony to enhance your experience.
Check for Noise Levels
Some guests found the hotel to be noisy, especially in rooms facing the street. Consider requesting a quieter room if noise is a concern.
Be Mindful of Room Size
Several guests mentioned that some rooms and bathrooms were small. If space is important to you, consider inquiring about room sizes before booking.
Language Consideration
English may not be widely spoken by the staff, so having a basic understanding of Spanish or a translator app could be helpful during your stay.
Secure Private Tours
The hotel can arrange private tours, and guests recommended a specific tour guide, Ximena, for her English proficiency and knowledge.
Accessibility Note
The hotel does not have an elevator, and guests staying on higher floors may need to navigate stairs. Consider this if you have mobility concerns or heavy luggage.
Breakfast Options
While the hotel offers breakfast, some guests suggested exploring nearby breakfast options for a potentially more satisfying meal.
Be Aware of Locking Gate
The hotel gate is locked at 7 pm, so guests returning after this time need to ring the bell for entry. Plan accordingly to avoid any inconvenience.
Consider Noise and Light
Some rooms have skylights that may let in a lot of light, affecting sleep. If you're sensitive to light, inquire about room features before booking.
Check for Credit Card Charges
Some guests were surprised by an additional 8% charge for credit card payments. Consider inquiring about payment methods and associated fees in advance.
Location
Calle Flores N°5-28, Corner Of Chile, Quito 170130
What's nearby
- Santo Domingo Church0.3 mi
- La Ronda0.4 mi
- Gineco-Obstetrico Isidro Ayora0.8 mi
- Mercado Artesanal de La Mariscal1.4 mi
- Italia Park1.9 mi
- Pambachupa Park1.9 mi
- Viteri Centro de Arte2.3 mi
- Casa de la Musica2.8 mi
- La Carolina Park3 mi
- Carolina Park3.3 mi
- Granda Centeno Park3.6 mi
- Hospital Vozandes Quito3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Colonial San Agustin
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | $54 |
Average price (weekend night) | $52 |
When to book a room at Hotel Colonial San Agustin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Colonial San Agustin
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Value for money | 8.7 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Quito Mariscal Sucr |
Distance to airport | 12.8 mi |