Hotel Colonial San Agustin

The breakfast includes fresh fruit and eggs prepared based on your choice. Some guests found it basic but okay, while others suggest going out for breakfast.

Yes, the staff is described as very friendly, helpful, and exceptional by many guests. Some staff members went above and beyond to assist guests with various requests.

The hotel is described as clean and cozy by many guests. However, a few guests mentioned small issues such as having to ask for toilet paper and experiencing weak WiFi signal and water pressure in the shower.

Some guests mentioned concerns about the small room size, noise, weak WiFi signal, and water pressure in the shower. Additionally, a few guests were not satisfied with the breakfast and the additional charges for credit card payments.

Yes, the hotel is conveniently located near the historical center, making many attractions easily walkable. However, some guests mentioned noise from the populated road outside.

Some rooms have no windows, so consider requesting a room with a city view or balcony to enhance your experience.

Some guests found the hotel to be noisy, especially in rooms facing the street. Consider requesting a quieter room if noise is a concern.

Several guests mentioned that some rooms and bathrooms were small. If space is important to you, consider inquiring about room sizes before booking.

English may not be widely spoken by the staff, so having a basic understanding of Spanish or a translator app could be helpful during your stay.

The hotel can arrange private tours, and guests recommended a specific tour guide, Ximena, for her English proficiency and knowledge.

The hotel does not have an elevator, and guests staying on higher floors may need to navigate stairs. Consider this if you have mobility concerns or heavy luggage.

While the hotel offers breakfast, some guests suggested exploring nearby breakfast options for a potentially more satisfying meal.

The hotel gate is locked at 7 pm, so guests returning after this time need to ring the bell for entry. Plan accordingly to avoid any inconvenience.

Some rooms have skylights that may let in a lot of light, affecting sleep. If you're sensitive to light, inquire about room features before booking.

Some guests were surprised by an additional 8% charge for credit card payments. Consider inquiring about payment methods and associated fees in advance.