UIO

$128 Find Cheap Flights to Quito

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Quito departing on 9/2. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Quito
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Cheap Flights to Quito

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Quito that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Quito

Mon, Nov 24 - Sun, Dec 7
LATAM Airlines Logo
7:35 am - 7:05 pmJFK-UIO
11h 30m1 stop
LATAM Airlines Logo
12:02 pm - 10:30 pmUIO-JFK
10h 28m1 stop
$344LATAM Airlines
Find Deal
Mon, Nov 24 - Sun, Dec 7
LATAM Airlines Logo
7:35 am - 7:05 pmJFK-UIO
11h 30m1 stop
LATAM Airlines Logo
12:02 pm - 10:30 pmUIO-JFK
10h 28m1 stop
$349LATAM Airlines
Find Deal
Mon, Oct 6 - Sun, Oct 19
Avianca Logo
7:45 am - 10:25 pmJFK-UIO
15h 40m1 stop
Avianca Logo
3:55 pm - 3:35 amUIO-JFK
10h 40m1 stop
$353Avianca
Find Deal
Fri, Oct 3 - Fri, Oct 17
Avianca Logo
7:45 am - 5:05 pmJFK-UIO
10h 20m1 stop
Avianca Logo
3:05 pm - 3:35 amUIO-JFK
11h 30m1 stop
$354Avianca
Find Deal
Tue, Sep 16 - Mon, Sep 22
American Airlines Logo
5:39 pm - 6:30 pmEWR-UIO
25h 51m2 stops
American Airlines Logo
7:50 am - 10:19 amUIO-EWR
25h 29m2 stops
$374American Airlines
Find Deal
Tue, Sep 16 - Tue, Oct 7
Delta Logo
7:00 pm - 7:05 pmLGA-UIO
25h 05m1 stop
Delta Logo
11:20 pm - 5:44 pmUIO-LGA
17h 24m1 stop
$375Delta
Find Deal
Tue, Sep 16 - Thu, Oct 16
Delta Logo
7:01 pm - 7:05 pmEWR-UIO
25h 04m1 stop
Delta Logo
11:20 pm - 9:36 amUIO-EWR
9h 16m1 stop
$375Delta
Find Deal
Mon, Sep 8 - Wed, Sep 24
Copa Airlines Logo
2:25 am - 2:10 pmIAD-UIO
12h 45m1 stop
Copa Airlines Logo
3:17 pm - 4:20 amUIO-IAD
12h 03m1 stop
$378Copa Airlines
Find Deal
Mon, Sep 8 - Wed, Sep 24
Copa Airlines Logo
2:25 am - 2:10 pmIAD-UIO
12h 45m1 stop
Copa Airlines Logo
2:30 pm - 4:20 amUIO-IAD
12h 50m1 stop
$402Copa Airlines
Find Deal
Thu, Oct 23 - Mon, Nov 10
American Airlines Logo
5:47 pm - 8:52 pmMIA-UIO
4h 05mnonstop
American Airlines Logo
7:45 am - 12:05 pmUIO-MIA
4h 20mnonstop
$411American Airlines
Find Deal

Expert advice for your flight to Quito

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Avianca

Avianca's Classic fare includes free checked bag and seat selection, ideal for budget-conscious travelers.


Avianca Business offers lounge access and flatbed seats on some 787 Dreamliners for enhanced comfort.

Copa Airlines

Copa's Economy Extra seats offer more space on long flights, ideal for comfort seekers.


Copa's new B737 MAX 9 features lie-flat beds in business class, enhancing long-haul comfort.

LATAM Airlines

LATAM Premium Business offers lie-flat beds and all-aisle access on select aircraft.


LATAM+ seats in economy provide up to 35” pitch for extra comfort on long-haul flights.

American Airlines

Main Cabin Extra offers early boarding and complimentary drinks, enhancing comfort on longer flights.


Premium Economy includes complimentary meals and drinks on long international flights, plus amenity kits.

Delta

Delta One Suites offer lie-flat seats with sliding doors on select A350 and A330-900neo aircraft.


Delta Sky Clubs provide complimentary buffets and bars, with showers in select locations.

Read more about Deltaby Stefanie Waldek
United Airlines

United Polaris offers lie-flat seats with aisle access, ideal for long-haul flights.


United Premium Plus provides extra recline and legroom, enhancing comfort on long-haul flights.

Our travel experts
Mark Chesnut

Mark Chesnut

Expert on Avianca

Mark Chesnut

Mark Chesnut

Mark Chesnut is a travel writer and public speaker with more than 30 years of experience. The 2019 winner of the NLGJA Excellence in Travel Writing Award, Mark is the author of the book “Prepare for Departure” and has covered air travel for multiple top consumer and trade media outlets.

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Ramsey Qubein

Ramsey Qubein

Expert on Copa Airlines

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

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Marisa Garcia

Marisa Garcia

Expert on LATAM Airlines

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

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Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

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Stefanie Waldek

Stefanie Waldek

Expert on Delta and United Airlines

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Useful Info

KAYAK's insights & trends for flights to Quito

Get data-powered insights and trends for flights to Quito to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest flight to Quito?

These are the best round-trip prices found by users searching on KAYAK in the last 72 hours.

In the last 3 days, the cheapest flight deal to Quito was found on the route from New York, at $344 return. The most popular connection is from New York to Quito and KAYAK users have found round-trip deals for as low as $344 in the last 3 days.

How much is a flight to Quito?

The average and cheapest price for all round-trip flights to Quito from each origin found by users searching on KAYAK in the last month.

A flight to Quito costs $553 on average. The cheapest price found on KAYAK in the last 2 weeks cost $137 and departed from Fort Lauderdale. The most popular routes on KAYAK are New York to Quito which costs $751 on average, and Miami to Quito, which costs $615 on average.

See prices from:

What is the cheapest month to fly to Quito?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Quito, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Quito is January, where tickets cost $415 on average for return flights. On the other hand, the most expensive months are December and July, where the average cost of tickets from the United States is $891 and $753 respectively. For one-way flights, the best month to travel is February with an average price of $451.

What is a good deal for flights to Quito?

If you’re looking for cheap airfare to Quito, 25% of our users found tickets to Quito for the following prices or less: From Miami $523 round-trip, from New York John F Kennedy Intl Airport $556 round-trip, from Atlanta $749 round-trip.

How far in advance should I book a flight to Quito?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights to Quito, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price, you should book around 3 weeks before departure. For the absolute cheapest price, our data suggests you should book 12 weeks before departure.


Good to know - Book Cheap Quito Plane Tickets

Low seasonApril
High seasonDecember
Cheapest flight$128
Best time to beat the crowds with an average 9% drop in price.
Most popular time to fly with an average 49% increase in price.
Flight from New York LaGuardia Airport to Quito

When to book flights to Quito

Are your dates flexible? Find out the best times to travel to Quito based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Quito based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs - booking Quito flights

  • What hotels near Mariscal Sucre International Airport offer free shuttle service to and from the airport?

    Travelers are in luck, as numerous hotels and resorts in Quito and its surrounding area offer free airport pickup and drop-off. Some of the hotels offering such services include the Casa Joaquin Boutique Hotel, JW Marriott Hotel Quito, and Hotel Reina Isabel.

  • What shopping options are there at Mariscal Sucre International Airport?

    There are numerous shopping options available, including international and local brands. Looking for local products? Republica de Cacao, Talleres Guayasamin, and Tikuna are certainly great options. For international goods, consider TOC Gallery and The Legendary Hat Co.

  • What facilities are available for children and families at Mariscal Sucre International Airport?

    Got the kids with you on your flight to Quito? Whether it’s on your way into the airport or out, make sure to take advantage of the children’s play area in the Domestic Hall of the airport. The play area features a variety of games for children of all ages.

  • What is there to do during your time at Mariscal Sucre International Airport?

    Flying internationally can certainly be exhausting at times; necks get tight and shoulders stiffen up from the hard airplane and airport seats. What better way to spend your time in Mariscal Sucre International Airport than by getting a massage at Fly Massage to work out all of those kinks? Fly Massage offers a variety of massage treatments that are sure to melt away any tension you may have. They have locations in the Domestic and International Halls, as well as in the lounges.

  • Are there nonstop flights to Quito Airport from the U.S.?

    Yes, there are quite a few regular nonstop flights to Quito Airport from US hubs. If you’re in the southwestern part of the U.S., consider booking flights from Dallas Fort-Worth International Airport (DFW) in Texas. If you’re in the southern U.S., consider nonstop flights from Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL) in Florida. Additionally, nonstop flights leave from Hartsfield-Jackson Atlanta International Airport (ATL) in Georgia as well.

  • Does Quito Airport have accessible services and facilities?

    Yes, Quito Mariscal Sucre International Airport has a variety of accessible services and facilities. Passengers with reduced mobility may find accessible restrooms, elevators, escalators, adapted drinking fountains, and an easy-to-navigate terminal. Alongside these features, UIO also provides accessible parking spaces and access ramps leading to the passenger terminals. Wheelchairs are available upon request to the airlines.

  • Can I store my luggage at Quito Mariscal Sucre International Airport?

    Yes, Quito Mariscal Sucre International Airport provides luggage storage lockers. These are located in the arrivals hall at the Bag Parking Custodia. Open Monday to Saturday from 8 am to 3pm, they have varying rates depending on luggage size and storage time. That being said, typical rates are around $8 for a small bag and $15 for a large bag for up to 24h.

  • Does Quito Mariscal Sucre International Airport provide free parking?

    Yes, Quito Mariscal Sucre International Airport offers free parking for up to 15min in the main parking lot next to the terminal. Friends or family members picking up passengers may park here. If they park for more than 15min but less than 1h, then the price is roughly $2. Once you’re ready to depart, simply contact your friend or family member and they can drive around to pick you up by the terminal curbside.

  • What is the cheapest flight to Quito?

    In the last 3 days, the cheapest flight deal to Quito was found on the route from New York, at $344 return. The most popular connection is from New York to Quito and KAYAK users have found round-trip deals for as low as $344 in the last 3 days.

  • How far is Quito Mariscal Sucr Airport from central Quito?

    The distance between Quito Mariscal Sucr Airport and downtown Quito is 14 miles.

  • What is the name of Quito’s airport?

    Quito is served by Quito Mariscal Sucr Airport, also commonly referred to as Mariscal Sucr or Mariscal Sucre Intl. The airport code is UIO.

  • How much is a flight to Quito?

    On average, a flight to Quito costs $553. The cheapest price found on KAYAK in the last 2 weeks cost $137 and departed from Fort Lauderdale Airport.

  • What is the cheapest day to fly to Quito?

    Based on KAYAK data, the cheapest day to fly to Quito is Tuesday where round-trip tickets can be as cheap as $577. On the other hand, the most expensive day to fly is Saturday, where round-trip prices are $647 on average.

  • How does KAYAK find such low prices on flights to Quito?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Quito.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Quito?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Quito is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Quito?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Quito with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Quito?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Quito up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Quito?

    The cheapest time of day to fly to Quito is generally in the evening, when round-trip flights cost $474 on average. The most expensive time of day to fly to Quito is generally in the morning, which is peak travel time and where the average cost of a ticket is $612.

  • How many direct flights to Quito are there each week?

    Each week there are around 42 direct flights from within United States to Quito. The most common day for departures is Saturday, with 17% of flights taking off on this day.

Top tips for finding cheap flights to Quito

  • Looking for cheap airfare to Quito? 25% of our users found round-trip tickets to Quito for the following prices or less: From Fort Lauderdale $221, from Miami $380, from Houston George Bush Intcntl $766
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Quito flight deals.
  • If your stomach is growling after your flight to Quito, consider paying a visit to one of Mariscal Sucre International Airport’s numerous restaurants and cafes. For a full meal, check out Guacamole Grill, Johnny Rockets, or Famous Famiglia. If a drink or a snack seems more appealing, Amazonia Cafe or Darwin’s Bar might be better suited for you.
  • If you are too tired to head all the way into the city after your flight, Wyndham Quito Airport is just the place for you. It is located directly adjacent to the airport and offers free shuttle service so you don’t even have to walk the couple hundred feet to the hotel if you don’t want to.
  • Feeling a bit grungy after your flight? Why not stop off at one of Mariscal Sucre International Airport’s premium lounges to shower off before you head into Quito? The Salón Mitad del Mundo and Layover Stay Lounges both have shower facilities as well as other amenities such as snacks and drinks. There are also reclining chairs in case you crave a bit of shut-eye.
  • Getting into Quito from Mariscal Sucre International Airport is easy, thanks to the variety of transport services available. Taxis, rental cars, shuttles, and public buses are all available to travelers landing at Mariscal Sucre International Airport. However, for most travelers, taxis and shuttles are probably the easiest and most direct transport options.
  • Greeting a loved one at the airport? If your flight to Quito is for a special occasion, perhaps a visit to Flor de Liz is worth your time. Forget about finding a florist in the city, you can simply pick up any arrangements or bouquets you need at Flor de Liz.
  • Do you have too much luggage to carry by yourself? If so, Quito Mariscal Sucre International Airport provides luggage carts in the baggage claim areas of both the international terminal and the domestic terminal. They’re available for rent, and you may pay with cash.
  • Would you like to drive out of Quito Mariscal Sucre International Airport in your own rented car? If so, Quito Airport offers car rental services from many of the major rental companies. You can find their car rental counters in the public area of the arrivals hall.
  • Is your phone about to lose battery? If so, Quito Mariscal Sucre International Airport provides power outlets and mobile charging stations for getting your phone back to full battery. They can be spotted in all of the departure lounges.
  • If you feel lost trying to navigate Mariscal Sucre International Airport or want to learn more about Quito and surrounding areas, consider visiting one of the information booths. These are located on Level 1 of the Arrivals Hall and Level 2 of the Departures Hall. The staff speaks English.
  • If you need to smoke while at Quito Mariscal Sucre International, it’s important to understand that there are no designated indoor smoking areas. However, there are designated outdoor smoking areas. You may find these at both ends of the departure and arrivals hall.

Reviews of the top 5 airlines flying to Quito

 
See real verified KAYAK customer reviews for airlines flying to Quito. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Quito. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Quito? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7973 reviews
8.5Crew
7.9Entertainment
8.2Boarding
7.3Food
7.9Comfort
Airline reviews

Crew was excellent. Comfort seats not as nice as other kinds of planes.

10.0 ExcellentMary, Jun 2025SAN - ATL
Read more Delta reviews

Crew was excellent. Comfort seats not as nice as other kinds of planes.

Not a "Delta" issue, but a JFK issue: We booked a connecting flight with 3 1/2 hours between to clearn immigration and customs. Our inbound flight (BCN to JFK) was on the taxiway 45 minutes which ate into our layover time. Immigtration was insanely quick with the CBP MPC app; however, clearing TSA (again, after we were ALREADY cleared in Spain on the inbound international flight) took over 95 minutes. This left us with 10 minutes before boarding the connecting flight (JFK to SAN) to walk to the far end of Terminal 4 and try to find food. We didn't find any food that could promise to serve us in under 10 minutes so we boarded the Delta flight after coming off a plance and an 8-hour flight knowing that we wouldn't be served any food on the next 5 1/2 hour flight. I feel like Delta needs to put pressure on the JFK TSA to open more screening stations (by our count, we saw only 5 scanners open and a line of - as we said - over 90 minutes. The insult is that we WERE ALREADY SCREENED through TSA, but as you come off one flight into the USA, you have to go through the whole process again. It seems like if you have a connecting flight, there should be a way to pass through immigration and customs without needing to return through TSA.

It was a great flight and the stewards and stewardess were all kind and accommodating!! The seats were comfortable and entertainment screen excellent!

There are 4 flights in consecutive gates with about the same departure time. Two flights were boarding at the same time. One was delayed or boarding would be happening at the same time. I am not sure what Delta and LAX need to do to have a better layout at the end of Terminal 2

Flight was an hour late, who knows why. It was OK, nothing outstanding.

Only not having an assigned seat was an issue. Rest was great

There was a security issue at the airport and we were unable to land. We circled endlessly and then landed at another airfield for fuel. We then circled the airport again, almost landed but didn’t fully touch down before circling again. I am thankful to the crew for keeping us safe- the issue was the airline and staff at the airport getting us seats on our connecting flights. That part was hours of searching for someone and getting in double my steps.

Boarding was organised and relaxed. Crew were fantastic! Seats were lacking padding causing butt pain and stiffness.

I like for how they process during check in. It was very smoothly.

The flight was scheduled for 2:30 PM. Early in the morning we got a text message saying the flight was delayed and rescheduled for 3:00 PM. We got to the airport with that in mind. Then we got a message during check-in at the flight was rescheduled again for 2:30 PM. We almost missed our flight. In fact, our bags Were told that they would not make it. At the end, everything worked out. But it is very stressful.

The boarding and new bag drop-off process was confusing and causing massive delays.

Wider seats, better seat cushions, (I felt like there was a board I was sitting on). I had the chicken to eat but It neither tasted nor looked like chicken. The fruit was good.

It was a very good flight, no entertainment is the reason for not checking that box.

I was in the last row and they sent me to check in my luggage last minute after boarding. I had to go through the crowd.

Our flight was cancelled and it took them 5 hours to reschedule and the next morning they said we still didn’t have a new ticket.

It was good, however the airplane was really cold. We received snacks and the crew was friendly.

Delta has an outstanding service. They are courteous and punctual most of the time. The flight departed a half hour late but we arrived 15 minutes early.

Although the flight is goof and the crew is good, the way the airline charges you for every service is ridiculous.

They didi not provide wheelchair though we had requested. We had to run around for 40 minutes and arrange it from the airport!

No entertainment but not expected. Unless you are referring to monitor that you can use. Then Al, was fine on all flights.

Seats not reclining, no vegetarian food option, no snacks. 7.5 hr flight should have been more comfortable. Luggage limits are unusually small. Will never fly Copa again and will tell friends and family to avoid this airline.

We had a five hour layover in the way home from Colombia. I read the "bout your flight" email carefully before we checked bags. We had to go through security right at the gate. Almost lost our ground coffee because that airport only allows 16 ounce of coffee and we had 18. I've been to 48 countries and never heard of a coffee restriction. I can't follow a rule I don't know about. I requested they bring our coffee to our checked luggage. Instead tey gate checked our bag for free. Back to planning transfers in Dallas I guess

Placed us in the last rear row of the plane so could not recline seats because of the rear wall, and also made it more of a tight space when the passenger in front reclined their seat. While understand seat assignments, every passenger should be afforded a reclining seat. The odor control scent from the restrooms was overwhelming strong. My wife and I could not deal with it, and she suffered a terrible headache as a result. I kept getting hit by the crew since I was on the ilse seat. No apologies, nothing. They made me feel like I was supposed to take the beating for a 3 hr flight.

There was no individual at the front check in when I arrived. I waited for at least 15 minutes and walked around asking security/janitors if they could help and they did not have a solution. So I had to take my checked bag through security and they threw away some of my items. I ended up making it to the gate only a few minutes before it closed due to my waiting for an agent at check in.

The flight was delayed twice and I could not speak with anyone at the airport about checking in. The phone number to Copa - the customer service agents were polite. They are just limited at helping because they are not at the airport

We were in transit from Lima (flight at 1.10am) and we were in stand by in our flight from Panama to Washington. We wait from 4.30 am to 18.30pm in the Airport. The company give us 2 x 15 dollars for eat during the day and a personnal travel voucher of 400 dollars each. Do they buy food one time something in the Airport ??? And one of us live in France so the voucher is not usable. More than 24 hours travel !! And our place were near the toilets, with 8 children around us. The boy behind my seat stamped his feet on my back all the flight. Really Wonder full ! So we are totally unhappy with our travel. Thanks Copa Airlines....

My flight delayed and i misss the connection they send me to orlando no to tampa i have to pay a uber to my house

It would have been better if they don't separate families in seating. We were seated in the aile row in the middle of a family of four. It would have been better if they they seat the family of four together than separated.

It was good, plane is a bit older so seats are somewhat flat

Copa stranded us ans then tried to charge us thousands to leave Panama.

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.

The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.

Almost a 6 hour flight and the only food option is a cheese plate… and chips. Also how is it there are no options for texting on American. I’ll be going back to delta and united.

This flight never occurred because AA couldn’t get their act together.

Terrible. Cancelled my original flight. It made getting a boarding pass difficult. The AA employee (in a loud voice, so everyone around could hear) griped at me for not getting a boarding pass 24 hours before. I asked how I was supposed to do that when I had no idea what flight I was going to be on. She said (loudly), “Talk to AA customer service, not me!” I could certainly tell serving customers was not important to her. Our new flight was set to a completely different city. We had to change our rental car, and the price went way up. It took 2-1/2 hours to get checked in. By then our new flight had left. We ended up on stand by and had to split up the family to get to our destination. It cost us the whole first day of the trip. AA needs to employ people who actually care about doing a good job. I suppose those people are getting harder to find, but atleast try.

Am still mad at American airlines. You should know it's us travel nurses who are your customers and you treat us like nonsense it's not ok. American airlines took my money, no refund for whatsoever. A trip that was of 466 and I paid 466 and 833 then they chose for me where to sit and refund my seat choices and gave me expensive seats for 79 USD. Kayak doesn't help at all after booking you are on your own. Skyscanner is better

Bad food, small seats that didn’t recline. I thought I was buying a quantas ticket so I feel like I got scammed

This was a horrible experience. For a first class experience, my chair was held together by 3M tape - and I have a photo. The crew weren’t very attentive, somewhat dismissive and forgot my drink and snack, the chair reclined about 3 inches on a 6-hour cross country flight. I was also not informed that there was no lounge available in Newark airport because of renovations, so all around this was one of the worst experiences and I would actively avoid both American and Alaska Air going forward.

The flight was fine but the 8 hour delay in Chicago was awful - 5 gate changes and repeated delays without an explanation. No vouchers. Nothing.

Boarding was excessively slow. They do it by groups in a way that it doesn’t make sense. After business class , ppl that need assistance and any other priority group they should have ppl board from the back to the front. First rows 20+. Then 15+. Then 10, etc. having ppl sitting in the back board last makes no sense. The libe backame long as soon as ppl on rows 10 or so where told to board. The line went all the way up the ramp and tunnel for 25 mins.

Seats are very tight even in Plus, no complimentary snacks or beverage

Late departure. When the flight arrived in Medellin the plane sat at the gate for 20 minutes waiting for a bus for us to get off the plane.

I receive a service for what I pay, so it is fair.

A few years ago long flights 6 hours or so used to have video screens and they offered ear phones. The food cart used to come and drinks. Now absolutely nothing. Avianca is as bad as Spirit Airlines. Avianca will now be my last choice when booking my next flight.

Business class seats did not lie flat. There was only powdered milk for your coffee....in Business Class!! Food was good.

There isn't much space in-between seats and even water needs to be paid for during the flight.

We did not know about the bag fees until check in. They are way too high. It’s insane. We also had a huge delay and everything costed extra which was very annoying.

Lounge for business was closed. Boarding was rush and stand by. Seat for business is just the middle seat blocked and some more leg room.

Flew with our two children. Paid $380 to check two bags (one was overweight). They then left the bags behind on Sunday, December 21st, with all our family’s clothes and family Christmas presents. When we arrived at our destination they told us the bags had not arrived, and they thought (but didn’t know) they were still in Boston, but that there’d be a flight the next day and the bags would arrive the next day. The next day we found out there was no flight, now we’re hoping we get our bags before we fly back out. Meanwhile, trying to get any engagement or accurate information is a waste of time. The folks at the call center are just gatekeepers, who can’t connect with any departments that actually do things to solve a problem. Getting information is made deliberately difficult. My biggest regret is that I’ve had a number of awful experiences with Avianca traveling between the US and Colombia, and still let myself get suckered into buying these tickets because the schedule was great. Never again.

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