Pros (+) Friendly staff
Cons (-) Food variation
5 stars
Sheraton Quito Hotel
Republica Del El Slavador Av. Naciones Unidas - 593, Quito 170150, Ecuador
Quito, Ecuador
See location+593 2297 9200Photos of Sheraton Quito Hotel
Overview
Elevate your stay to an adventure among skyscrapers and a historic city at the Sheraton Quito. We’re here to help you hit the streets with our conveniently location just moments away from many beloved attractions including the Historic Center, Basilica del Voto Nacional, Templo del Sol Pintor Ortega Maila, Cotopaxi Volcano and La Carolina Park. If exploring the city isn't on your agenda during your entire stay, there's no better feeling than retiring to the modern comfort of our spacious hotel accommodations outfitted with a flat-screen TV, a coffee machine in the room and for your comfort, you will find bathrobes and slippers. Get your workout in on your schedule at our Fitness Center located on the 11th floor. We offer three state-of-the-art meeting rooms to host your conference, wedding or social events with easy, convenient and quick connections direct to the city center just a few minutes away. Sheraton Quito, your perfect combination for business and leisure.
Latest deals for Sheraton Quito Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Quito Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Toilet with grab rails
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Public bath
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Seating area
- Solarium
- Soundproof rooms
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Sheraton Quito Hotel
8.8
Very good
384 verified ratings
Wonderful
241
Very good
59
Good
26
Okay
16
Fair
14
Mediocre
9
Poor
19
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location and excellent service, highlighting the cleanliness and comfort of the rooms. However, there were some complaints regarding staff efficiency, particularly at check-in and breakfast service, and issues with additional charges for amenities like breakfast and masks.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
235 reviews
9.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a spa and wellness center, massage, hot tub, sauna, and steam room for guests to relax and rejuvenate during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking and private parking for the convenience of guests.
How is the food quality at the hotel?
Guests can enjoy special diet menus, a snack bar, restaurant, bar/lounge, breakfast in the room, and the option to have food delivered to their accommodation, ensuring a diverse and convenient dining experience.
What can guests expect in terms of cleanliness?
The hotel is very attentive to guests' security and offers enhanced cleaning, daily housekeeping, and disinfection of high-touch surfaces to ensure a clean and safe environment.
When is the best time to visit the hotel?
The low season is in December, while the high season is in May, providing guests with options to plan their visit based on their preferences and the activities they wish to engage in.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Club Floor Access
Guests found the club floor to be a great deal, offering amazing breakfast and helpful staff. Consider upgrading for access to this exclusive area.
Take Advantage of Nearby Attractions
The hotel's proximity to the Botanical Garden of Quito, Guayasamin Museum, and Capilla del Hombre makes it convenient for exploring these attractions.
Be Mindful of Noise Levels
Some guests noted that the hotel can be noisy at night, so light sleepers may want to request a quieter room location.
Check for Room Amenities
Some guests were disappointed by the absence of a refrigerator in the room, so if this is essential for your stay, it's advisable to check for this amenity before booking.
Be Aware of Breakfast Inclusions
There were mixed experiences regarding breakfast inclusions, with some guests encountering confusion at the restaurant. It's recommended to clarify breakfast inclusions at check-in to avoid any issues.
Utilize the Hotel's Security Measures
Guests appreciated the hotel's attentiveness to security, especially given recent events in Quito. Take advantage of the hotel's security measures for a safe and secure stay.
Consider Transportation Options
While the hotel offers an airport shuttle for an additional charge, some guests were disappointed by the lack of a free shuttle service. Consider exploring alternative transportation options based on your preferences and budget.
Explore Dining Options Nearby
With a variety of restaurants and a shopping mall in close proximity, guests can explore diverse dining options just a short walk away from the hotel.
Plan for Language Preferences
English-speaking guests appreciated the multilingual staff, making communication easier. However, some guests encountered language barriers, so it's advisable to plan for language preferences accordingly.
Location
Republica Del El Slavador Av. Naciones Unidas - 593, Quito 170150
What's nearby
- Carolina Park0.4 mi
- Plaza Republica de Nicaragua0.5 mi
- La Carolina Park0.6 mi
- Peru Park0.7 mi
- Hospital Vozandes Quito0.8 mi
- Granda Centeno Park1.1 mi
- Jipijapa Park1.2 mi
- Pio Valdivieso Park1.3 mi
- Viteri Centro de Arte1.6 mi
- Casa de la Musica1.6 mi
- Club Sta. Fe Park1.7 mi
- Italia Park1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Quito Hotel
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | $163 |
Average price (weekend night) | $136 |
When to book a room at Sheraton Quito Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Quito Hotel
FAQs when booking at Sheraton Quito Hotel
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See most recommended stays in QuitoGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Quito Mariscal Sucr |
Distance to airport | 9.5 mi |
Everything you need to know for your stay in Quito
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