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|Value for money||7.4|
|Distance to city center||2.1 mi|
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Staff Wide streets No traffic
Location close to main road with bars and restaurants
The owner said that she’d contacted us and we hadn’t responded so she gave away the good room. In fact they only contacted us 1 hour beforehand to ask what time we were arriving. I couldn’t respond due to being on a bus. The room given to us was underneath an attic where birds had nested so it was very noisy. The toilet/shower had no sink. The mattress was very hard. There was no balcony as described in the facilities. Couldn’t wait to get out of there.
Lovely staff and good installations. Very good internet speed.
Not much to do in the area, a bit far from the ferri (40k for a taxi to get there)
We were absolutely not satisfied with the service. There was a sign saying that we could buy boat tickets to Phu Quoc, but the price he gave us was more expensive than I read they would be, so I asked (several times) if it includes pick up from the Guesthouse and they said yes. Also, they told us that pick-up time would be 7.20 and I asked (again several times) if it was 7.20 from their place and they said yes. The next morning we were ready at the time but there were no pick up. The guy in the reception kept talking about calling for a taxi which made no sense since we paid for it already, but he then said that the price didn’t include free pick-up. Not okay, but we just wanted to get to Phu Quoc. When we arrived at the harbor at 7.30 they told us that the boat departed at 7.20….. we then had to wait 3,5 hour for the next boat. Terrible service. I will not recommend this place.
based on 112 reviews
Value for money
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Reviews about Guest House 36 (2)
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