Relexa Hotel Ratingen City

Guests have praised the cleanliness of the hotel, with many mentioning the clean and warm rooms, as well as the clean property near the airport. However, some guests have reported issues such as dirty chairs, stained headboards, and a musky smell in the corridors.

The hotel offers a good selection for dining, with guests appreciating the breakfast, restaurant staff, and the helpfulness of the restaurant staff. However, some guests have mentioned limited and early-finished breakfast, as well as issues with dirty and sticky headboards in the rooms.

The hotel provides secure car parking, which has been appreciated by guests. However, some guests have reported a terrible smell when walking from the parking to the hotel.

Guests have found the beds to be comfortable, but some have mentioned issues with flat pillows and very small double beds. Additionally, some guests have reported a musky smell in the corridors.

The hotel is ideally located for visiting in April during the low season or in June during the high season. Guests have praised the location, friendly staff, and the comfortable rooms. However, some have reported issues with the air conditioning, lack of info about WiFi, and a musky smell in the corridors.

Several guests reported that the rooms can get quite warm, especially during the summer, so consider booking a room with air conditioning to ensure a comfortable stay.

Some guests mentioned that certain amenities, such as coffee makers and tea facilities, were not available in all rooms. It's advisable to confirm the availability of specific amenities before booking.

A few guests who upgraded to deluxe rooms were disappointed with the functionality of certain features, such as the air conditioning. It may be beneficial to inquire about the effectiveness of these features before upgrading.

As the hotel's restaurant and bar may not always be open, consider researching nearby dining establishments, especially if arriving on a day when the hotel's dining facilities are closed.

Several guests noted that the rooms facing the street can be noisy, particularly in the early morning. If sensitive to noise, it's advisable to request a room away from the street.

Some guests mentioned that the hotel's housekeeping practices varied, with a few experiencing issues with cleanliness and towel replacement. It may be helpful to communicate specific housekeeping preferences with the staff.

While the hotel offers parking, a guest highlighted an unpleasant smell near the parking area. It's recommended to inquire about the parking facilities and any associated odors.

A guest reported a long wait time during check-in. To expedite the process, it's advisable to inquire about the hotel's check-in procedures and potential wait times.

A guest mentioned that the breakfast options were limited and finished early. It's advisable to plan accordingly, especially if relying on the hotel's breakfast service.

In the event of any issues during the stay, such as cleanliness or amenities, guests recommended addressing them promptly with the reception staff for efficient resolution.