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Close to airport, good for late arrival and free transfer bus. Handy for exhibition and conference centre. Breakfast seemed a tad expensive, but consisted of a wide range of good quality food.
i didn't stay that much i went there to sleep, The hotel was nice and clean, The staff were so helpful. no.
I would like to mentioned about hotel staff. The young blood in hotel were the best to serve me during my stay at holiday in Ratingen. The charges were too high, for one night 350EURO compared to other international hotel services was like the hotel cheated with me on hotel booking.
close to airport and shuttle service
bathroom door need replacement
Nice hotel, very clean, and close to the airport. Good value. I didn't get a wake up call and missed the first shuttle to the airport. Fortunately, I made the second one and made my flight. Limited lunch menu - spaghetti bolognesa.
The courtesy bus service to and from the airport.
Perfect travel location: 10 mins from Airport, free shuttle, confortable rooms, perfect for an early flight & smoke free rooms. Patio door could have been better sound proof. The door did not seem to have a very good seal.
nice, good size and clean room did not offer free parking for customers
breakfast/ airport shuttle only not very clear where to obtain it. tried several times to contact hotel with no success room was located at about a two block walk from reception-no elevatorairport noise, not well insulated and on a busy parking lot certainly only a basic three star rating at best
Relatively close to airport, and provided free shuttle, both of which make up for the very, very basic facilities.
Quiet and relaxing Hard to find the Free shuttle. Had to ask at the Airport Help desk, then it was easy and convenient .
Very good restaurant attached. Staff were very helpful and pleasant. Room was very clean. Only two pillows for a two bed room. If there had been two of us it would be been a bit uncomfortable. Room was quite hot at night, although there were two hot days, not sure what could be done about it though.
the personell, the room yes, it was not possible ot have the internet connection in the normal room , and I had to took a superior room. I probably will not come back to the hotel for that reason
Where is free wifi ? Small ,old style tv.
service is awful service
Good restaurant and very friendly staff. Sometimes it is hard to order a drink at lobby.
excellent rooms, very clean, friendly and professional reception staff
the breakfeast no possibility for dinner
I stayed there short tiem only one night and I can not enjoy it enough. Difficulties to find the hotel. Beatiful gardens.
Environment, staff, breakfast, Room sapce
Very peaceful and charming hotel in the middle of nature but near Ratingen.Excellent welcome. Must be reached by car.
Good quality of services and warm atmosphere, very pleasant place, perfect for nature lovers which are looking for a comfortable break. I would recommend this hotel particularly for mature couple. The price, a little bit too much expensive, in comparison with the location and services of the hotel.
Very friendly and personal service. Beatyfull and quiet scenery and at the same time convenient location.
Nothing Far too overpriced at conference season. Feel being ripped off.
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
Friendly and helpful staff No access to watch UEFA Champions League football!
wonderful hotel & proximity of departure terminal
the profissional atendance
Convenient location for airport and exhibition centre
Very well located hotel with direct access to the Airport Terminal
location, near airport terminal altough short, but very cold walk to and from terminal
Excellent clean room, excellent beverage and diner facilities None
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
Everything is new, very confortable, kind staff Internet is not free of charge and one hour is 8 € !!
correct and normal hotel, no negative points,
great location to airport and business district, garage space, restaurant with nice / interesting menu
It is very near Main Trainstation (Ratingen Ost), very friendly staff, good sauna.
Calm, efficient atmosphere Not the best breakfast buffet we've ever had - terrible Not the best breakfast buffet we've ever had - scrambled eggs were awful with a burnt taste
The food was especially good. Most of the staff were very helpful. I did not like paying 338 euros per night because of some lame excuse that there was an event in Dusseldorf. This I will not tolerate again. When I found out that rack rate is 118 for deluxe, I was not at all pleased.
Convenience and ease of use. Could not get a decent cuppa tea and all but 2 tv channels were in German or 'Dubbed' in German, the remaining 2 were 24hr news channels...not much for the single, business traveller to do or watch!
Spa and the cleaning
Early Check In was possible, room and bathroom very clean. Very expensive Breakfast buffet (16 euro) but of good quality
Clean hotel, calm ambiance. Minibar free of charge. 1. The bar was closed at 23H00! That does not fit into a 4-star hotel service. 2. When we received the room key, the hotel employee advised (without consulting us) that they would bring an extra bed to the room for our 10-year old son. The next morning the xtra bed was on the bill! It would have been correct if she would have asked us if we wanted an extre bed and that it would involve extra costs! At the end, we did not pay the extra bed, but I do not like this aggresive sales-approach.
Overall a good experience.
Because we were leaving VERY early the next morning (well before breakfast!), the Front-Desk Staff arranged for bagged lunches to be available on our departure. A very nice touch; and greatly appreciated.
Food, Service was of a high standard The double bed having 2 single mattresses instead of a double mattress
The telephone was broken and nobody fixed it
Location Ample parking Very clean Modern interior Air conditioned rooms Gym next to sauna and very humid and hot Outdated and partially defunct gym equipment Restaurant overpriced
Friendly staff & rooms furnished to a high standard. Just a short taxi ride from Duesseldorf Airport.
I barely had time to sleep and go, but the breakfast was very good! The hotel had some construction works undergoing in the main lobby. When i arrived at night, it looked like it was closed. There was no information at the main entrance regarding the construction works and an alternative entrance.
Rooms are not much big but fine for a business trip.Cleanliness of the room is perfect.Wired internet is free and speed is fine. LCD or Plasma Tv will make the room much prettier.
Cleaned and well located
It was very close to the Sporthalle Arena which was under 10 minute walk. Under 10 minute walk to the tram, that took you into Dusseldorf, great deal for taking train into city. 3 person for under 15 euros or 5 person for under 15 euros The old part of the city was also under a 10 minute walk. Perfectly located. A very quiet hotel and would recommend it to anyone The staff was extremely friendly, professional and accommodating. We were a large group of 30 people! Team Canada Women's National Ball HockeyTeam. The breakfast buffet was awesome. Lots to choose from and even some North American food.. ie.. eggs, bacon, sausage and a toaster!
Helpfulness of staff.
Convenient for my needs. Large room. Very clean. Friendly. Free parking. Breakfast was very expensive, so I did not take it.
the breakfast was brilliant at such a low price. the staff was very friendly. rooms are close to the street.
Slept in a smoker's room. While all of Europe has a ban on smoking all over the place (Workplace, bars, restaurants, rental cars, etc) Still hotels allow to smoe in rooms????????? I thought hotels rooms are just for sleeping. Is there really a need for someone to smoke. You go to bed, you wake up, take a shower and leave. Is it really needed?
Breakfast was very good. Room could be slightly bigger.
Definitly has to be the breakfast. Outstanding is the only word to describe it. Staff was excellent even though we were a bilingual couple.
Relaxed atmosphere, clean, friendly staff, free shuttle bus to location of work If using shared breakfast tables they need to be cleared quicker than they are
The bed was excellent. I loved the linens! none
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
Clean place Pricey for what they offer. Don't take their breakfast at 21 euros per email@example.com (a rip-off). Less than a block away there's a bakery that opens daily at 6 am and where you can select your breakfast option for around 8 euros. What really bothered me is that this property markets itself as an airport hotel - which in most large cities in the world means the availability of a shuttle service to the airport with a convenient frequency throughout the day seven days a week. The shuttle at this place operates just a few hours a day and only from Monday to Friday. If you arrive or need to depart outside their availability you'll incur in steep taxi fare from/to the airport. This property definitely does not offer a good value for your money.
staff bedbugs, air condition noise and not cooling enough
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
Wifi gali the All day never have The Internet wi Fi
My hole experience was excellent at this hotel!
the design nothing
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
The rooms open to each other and the staff. Yes. The room were not cleaned and made up and the shampoo, soup..etc were not replenished on the second day.
Too few towels for 2 persons
Very calm and silence. It was good for sleeping but facilities was not enough good. for ex. can not see the international broadcasting, like as CNN, BBC & no refrigerator, but staffs are all excellent. It was very nice for resting and good service of staffs. There was not so versatile menu. This hotel is a little far from city so I had chance to have dinner but there is not enough menu. I hope to stay again this hotel within very soonest time.
The hotel was nice and quiet for a really good price. it might not be the best hotel if you dont travel by car.
The restaurant food was excellent and the staff were very attentive.
Comfortable - no issues, good temperature V expensive - hi rate due to interpack but that is supply and demand
Excellent price, nice sized room and great food. The perfect hotel when you're just passing through with a couple of small children.
Very good and safety place!!
Staff were outstanding.
Good breakfast and facilities. Room was fine and practical. After 2 nights stay, the invoice showed that the first night was already charged into the credit card used for reservation waranty. As I made the reservation for a group, the first night of every member was charged to my card. Hotel Staff just mentioned that the first night was already paid without further information. It is a complete non-sense.
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
Good comfort and very nice staff
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
The hotel bar and food were excellent N/A
The breakfast is just mervellous! Good location and connections.
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
Near the train station
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
The location of the hotel is very strategic
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
location, breakfast, concierge staff were slow in solving problems
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
clean and comfort no
Close to airport and downtown. Service was great. Thought price was a little high.
Rooms very well appointed and comfortable. An excellent hotel
I will return--very good--
Staff very friendly & helpful. Very modern & spacious room. Beautifully decorated & furnished Breakfast room with excellent choice & quality of food. Wish they were all like this !!! Absolutely nothing !!!
The center is few minutes from hotel, good location,very secure, room big and every day they changed towels and cleaned room, quite. Staff very friendly and helpful. The pillows and blankets are fill with feathers.For breakfast fruits were not fresh.
Location is very nice for a walk, plenty of bars and restaurants near by. Neat and clean with nice personnel. It's a bit far from Dusseldorf. The hotel is very simple with not that many services.
During our stay we liked the very warm atmosphere and the really kind and helpful staff. We also liked very much that the surrounding are of the hotel is very alive and beautiful, the centre and especially the busstation are within several minutes walking. N/A
Good location close to highways and town centre. shopping area and restaurants are nearby. Weak staff Not speak English Room of low class was provided and no explanations given why
It is a nice, country hotel, but closed to Dusseldorf, with very pretty center and main street , on another hand it is closed to the airport what is very convenience for the travelers.The staff is kind and pleasant.
The location and parking were great in regards to the town of Ratigen, a lovely little town with great shopping and restaurants. Just across the street from the hotel, there was a direct tram into Dusseldorf which was very convenient.
That it is like home.
Clean room, good breakfast. The staff didn't speak English. At arrival the receptionist didn't care to tell us all the necessary things (e.g. strange two key system). Parking area was hard to find and there were only seven places. While we were eating breakfast someone (with the key because we had locked the door) had entered the room and left the door wide open although our things (including laptop) were in the room and clearly seen from the corridor.
Modern rooms with comfortable beds, good selection of tv programmes, good continental breakfast Hotel locked down 24/7. Guests have to exchange their room key for the front door key or vice versa every time they come and go. No coocked breakfast. Minibar not replenished and there's no one there who you could ask.
Courteous, helpful and willing management and staff. Room clean, well decorated and of good size. Good breakfast.
Hospitality was excellent. Close to Ratingen Ost Bus and Train station. Free wireless internet. The room I stayed in was too close to the Reception. Would have been ok if the room was sound proofed. Strong smell in room.
Excellent, friendly service
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
Comfortable room, good service
I enjoyed the morning breakfast They charge me the internet too high..
It was what I expected The temperature control in the room did not seem to work
bathroom too small
the pool and the sauna internet access was slow, and cost too much
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
location small room verry very noisy, very small bathroom
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
clean hotel no enough restorant & iron not available in the room !
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
Very clean room and quick response of staff
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
The staffs at front desk were not sufficient for the guests in the morning and the night.
SPA . Everything was perfect.
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
Rate,Locationand servise .. No.
The view from the room was pretty nice - glass on two sides of the room looking over the city. I had asked for a nice view when booking so this was great.
Location, Room Service, Quiet The room was a tad to small and definitely lacked completely in charm
excellent breakfast buffet, very clean rooms
It does not have the Spanish International TV Channel. And it is a Spanish hotel!!!!
I appriciated a lot how comfortable re the rooms .. The breakfast is too expencive.. 18 euro is foolish.. Anyway
Friendly staff, very accomodating to the non-german speaker not really
It was clean, convenient and efficient
Location I've stayed at this hotel for over 10 years. Every year the cleaning staff is getting worse and worse.
breakfast staff. very nice. reception staff. very rude.
I don't like size of bed is too small.
late checkout time parking fee (should be free for hotel guests)
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
The good friendly staff and big choice at breakfast. Only bad weather
staff exellent, hotel is very new and clean, nothing left to be desired
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad