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Great location, amenities within easy walking distance, great views! The room had no air conditioning it was actually a bit stuffy during the night (summer/August)
Awesome for the price!
Good facilities in general and directly on the mall. Kids loved the pool. Our A/C didn't work so well, it was running constantly but the room was never cool. The beds were also not great, I have experienced Westin beds in the past and these were pretty hard in comparison.
Manager was wonderful-great customer service. Food service was excellent and a good value.
Very clean and modern rooms, every Westin I've stayed at has the same fresh smell. All of the amenities I needed. The gym was a good space, could have offered more variety for weightlifting, Has cardio covered. The staff was new in training, packages were delayed in delivery once reaching the hotel.
Love the ease of ski-in ski-out & east of ski storage. They take the skis from you and store them as soon as you walk in the door off the slopes. Great family ski vacation hotel. Having to pay for internet access in rooms.
The hotel is located directly by the lift, rate is fair and the staff was very friendly.
Amenities We had to leave 4 hours into our stay because of noise and a concert, which terrified our dogs. Westin staff would have refunded our money, but the stay was purchased via kayak. Not sure I would use this site ever again. Next time I'll book via the Westin as they were willing to refund our money.
FRIENDLY SERVICE AND WONDERFUL FIEW
Upgraded us to a fabulous room!
I couldn't have been more pleasantly suprised. Once you walk into the building, everything is clean and up dated. The decor is nice in the rooms as well as public spaces. It is a great value for the money. I would stay there again, and recommend it to a friend.
Horrible.check in experience. Extremely rude front.desk person named Beverly
Nice remodel. The shower was a deal breaker. The adjustment was so sensitive that it was dangerously hot or freezing cold. A kid would scald themselves easily. Also the construction of the walls leaves you able to hear the adjacent rooms easily along with outside parking lot noises.
BOOK HERE! We are very picky for budget travelers, and this place does not disappoint. We've been staying at this hotel for years, and never once had a bad experience. The rooms are so clean, in good shape, and QUIET! The staff is friendly, helpful, and cares if you have a good stay. The breakfast room is kept clean, and well stocked. The Roaring Fork Valley is a magical place, and your hotel stay should be be one, too. Sure if you can afford 400 a night, stay in Aspen. If you have a budget, but want to feel like you're having a more upscale experience, you will NOT be disappointed. Bonus- there is a paved walking trail right by the hotel. There is no elevator, but the staff is happy to assist you upstairs with your luggage if need be.