Reichenau an der Rax Hotels

Excellent dinner, like home made:-), good spa resort with plenty of saunas The staff should speak better English

The breakfast, the spa, comfortable rooms. Staff didnt seem to communicate information amongst each other or to us clearly and in a number of cases we were given mis-matched information.

NIce and helpful reception staff, warm and clean room, nice view from the restaurant (unfortunately not from my room), relatively close to the slopes, but if you want to ski at Stuhleck, take a 6-7 kms ride. Restaurant setup and staff mindset is like a trade union hostel from the seventies behind the iron curtain. The look and feel are also like that. (In Hungarian "kicsit szocreál a hely, olyan balatoni régi szot üdülős") E.G. 12:15, noon, lunch time, totally empty restaurant, really nobody there, not even sure that it is open, seats for 200+ people, assumed can get a quick lunch. But, "Sorry what is your name? Hmm? You can only sit to that table 100 metres from the buffet, because that is your table, etc." Maybe this is normal if you go to a place where one week shifts are set and you always find your own table, but in a 4 star hotel, never seen before. Sauna capacity is lower than demand in the late afternoon hours.

The fact that it is walking distance from the ski piste (Zauberg). It needs an upgrade; the exterior looks like it is falling apart.