Pros (+) Great location and excellent staff.
Cons (-) Wifi was terrible once you got above the 1st floor.
3 stars
Crystal
Photos of Crystal
Overview
Reims hotel in Reims City Centre with a 24-hour front desk and a coffee shop Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, free use of bicycles, and concierge services. Hotel Crystal Reims Centre offers 30 accommodations with minibars and hair dryers. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily. Recreational amenities at the hotel include complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Crystal
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
Dining
- Wine glasses
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Storage available
- Quiet street view
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Smartphone
- Desk
Family friendly
- Cribs available
- Kid-friendly buffet
- Children's high chair
Outdoor
- Garden
- Terrace/Patio
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Things to do
- Board games/puzzles
Reviews of Crystal
7.2
Good
2697 verified ratings
Wonderful
590
Very good
683
Good
682
Okay
306
Fair
224
Mediocre
98
Poor
114
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to attractions and friendly staff. However, many reviews mentioned the small size of the rooms and some maintenance issues, particularly with bathrooms and noise levels from neighboring rooms.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.2 out of 10
542 reviews
8 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a quaint and charming setting with a private garden, a classic French feel, and a beautiful courtyard for breakfast.
Is parking available at the hotel?
Yes, there is public parking available nearby, just a short walk from the hotel, making it convenient for guests with vehicles.
How is the food quality at the hotel?
The breakfast is described as basic but adequate, with a standard continental buffet. Additionally, the hotel offers a bar/lounge and the option for food to be delivered to guest accommodation.
What can guests expect during their stay in terms of cleanliness?
The hotel is described as exceptionally clean, with a lovely courtyard for breakfast and a clean and comfortable room and ensuite bathroom.
When is the best time to visit the hotel?
The low season is in April, and the high season is in July, making these months ideal for a visit to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
While the hotel is centrally located, some guests noted that the rooms facing the street could be noisy, especially during peak times. If you're sensitive to noise, consider requesting a room away from the main street.
Check Room Size
Several guests mentioned that the rooms, especially for three occupants, were small. If you require more space, consider inquiring about room size options before booking.
Pet-Friendly Hotel
If you're traveling with pets, this hotel is pet-friendly, as noted by several guests. However, some mentioned that the rooms for three people and a pet were small.
Parking Convenience
The hotel is conveniently located near a public parking lot, making it easy for guests with vehicles. However, some guests noted that the underground parking has a maximum height limit, so it's advisable to check this if you're arriving by car.
Consider the Season
Guests have noted that the hotel can get warm, and some rooms may not have air conditioning. Consider visiting during the low season in April to avoid uncomfortably warm temperatures.
Unique Old-World Charm
If you appreciate historic and old-fashioned settings, you'll enjoy the hotel's vintage ambiance, as mentioned by some guests. The hotel's character and charm were highlighted as a positive aspect of the stay.
Breakfast Experience
While some guests found the breakfast to be basic, others were pleasantly surprised by the quality and variety. If breakfast is important to you, it's advisable to set your expectations accordingly.
Accessibility and Elevator
The hotel offers increased accessibility and is equipped with an elevator, making it convenient for guests with mobility concerns. However, some guests noted that the rooms and bathrooms may be compact, so it's advisable to inquire about accessibility options.
Friendly and Helpful Staff
Numerous guests praised the friendly and helpful staff, noting their willingness to assist and provide a comfortable and relaxing stay.
Location
86 Place Drouet D Erlon, 51100 Reims, Marne
What's nearby
- Reims City Centre362 yd
- Place Royale de Reims0.3 mi
- Parc de la Patte d'Oie0.3 mi
- Porte Mars0.3 mi
- Musée des Beaux-Arts0.3 mi
- Musée-Hôtel le Vergeur0.4 mi
- Musée de la Reddition0.4 mi
- Centre des Congres0.4 mi
- Veuve Clicquot Ponsardin0.4 mi
- Reims Cathedral0.4 mi
- Palace of Tau0.4 mi
- Carnegie Library of Reims0.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crystal
Low season | April |
|---|---|
High season | October |
Average price (weekend night) | $99 |
When to book a room at Crystal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Crystal
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Châlons-en-Champagne Chalons-Vatry |
Distance to airport | 34.0 mi |
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