We love this place. Great location too
3 stars
Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Photos of Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Overview
The Whiteney Peak Hotel offers something unique compared to other hotels in the Reno area. It is the only non-gaming, non-smoking, independent hotel in the Reno area. It is perfect for business or leisure travelers seeking a quiet, ambient stay in Reno.
The stunning high-rise hotel offers a plethora of accommodation options, including king rooms, spacious suites, and club rooms. All accommodations offer free high-speed wifi, flat screen televisions, coffee makers, mini fridges, microwaves, plush bedding, spacious bathrooms, custom bath products, modern decor, and air-conditioning. The 16th floor boasts ultra-chic suites with spacious living room areas and bars. All club rooms and suites include access to a premium lounge with complimentary breakfast, snacks, and drinks. All rooms are pet and kid-friendly. Laundry service and room service is available.
The hotel has an all-inclusive option available for guests. A 24/7 gym is fully-equipped with free weights, cardio machines, and exercise equipment. There is also a rock climbing center with a kids’ wall. An airport shuttle is available for airport transfers. Business travelers can utilize the onsite business center which holds space for meetings, conferences, and corporate events.
The onsite farm-to-table restaurant, Roundabout Grille, offers an impressive seasonally changing menu of upscale fare. A wide range of American classics are created with fresh, natural, high-quality ingredients. Some menu offerings include grapefruit & beet salad, tuna poke, hanger steak, and more. The restaurant is open for breakfast, lunch, dinner, and happy hour.
Latest deals for Whitney Peak Hotel Reno, Tapestry Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Whitney Peak Hotel Reno, Tapestry Collection by Hilton
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Golf
- Evening entertainment
General
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Fitness
- Fitness center
Spa
- Sauna
Reviews of Whitney Peak Hotel Reno, Tapestry Collection by Hilton
8.2
Very good
1525 verified ratings
Wonderful
832
Very good
256
Good
155
Okay
91
Fair
77
Mediocre
44
Poor
70
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with comfortable beds and nice amenities. However, many reviews highlighted poor service, with complaints about unfriendly staff, long wait times, and inadequate follow-through on guest requests. The restaurant and certain facilities did not meet expectations, leading to an overall mixed experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
1056 reviews
8.3 out of 10
154 reviews
8.6 out of 10
26 reviews
8.3 out of 10
32 reviews
All reviews
Pros (+) Bed was super comfy
Cons (-) Location, scratchy parking and commute to get to hotel from parking lot.
Cons (-) We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets
Pros (+) Loved the finishes on the walls... but the decor doesn’t hit the cool factor :/ The read initially comes across as trending woodsy industrial... but the silk trees in the big wood pots- they need to go. I suggest, put in real pine trees in huge containers. And use real flowers... the fresh scents of woods and flowers is essential to this kind of hotel. The staff was very friendly very helpful. Din...
Cons (-) The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- -...
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Pros (+) The rooms are very nicely decorated and functional. It's a fantastic concept and has a wonderful feeling (except the odd red lights in the hallways) and could be so perfect with some management. The evening ladies (Matina and ?) running the concierge lounge were fantastic, friendly, area knowledgeable and very accommodating. Too bad they don't run the whole place, it would be a much nicer experien...
Cons (-) Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dir...
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Pros (+) Very clean property, friendly staff, great location and nicely decorated.
Cons (-) Slow elevators
Pros (+) Location and absence of casino.
Cons (-) Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.
Pros (+) Hipster vibe, very friendly staff, downtown location, clean, good beds and sheets, nice big room. They are trying hard, with some good ideas. And some room for improvement. Stay here...give them the benefit of the doubt...enjoy the quirkiness.
Cons (-) 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously??? 2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services? 3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu i...
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Pros (+) Clean non smoking and no casino with reasonable rate
Cons (-) No swimming pool
Pros (+) Loved almost everything about the hotel except it was a little pricey for the amenities it provides. Price is relative to surrounding hotels, but it seems to offer less overall unless you pay even more extra to access "Club Level" amenities.
Cons (-) Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a r...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Whitney Peak Hotel?
Guests have consistently praised the comfortable beds at Whitney Peak Hotel, highlighting the pleasant surprise of not smelling like cigarettes, which is common in casino towns.
Is parking easily accessible at Whitney Peak Hotel?
While some guests mentioned concerns about the cleanliness and safety of the parking garage staircase, others recommend choosing Eldorado for a more secure parking option.
How is the food quality at Roundabout Grille in Whitney Peak Hotel?
Guests have praised the impressive seasonally changing menu of upscale fare at Roundabout Grille, with a wide range of American classics created with fresh, natural, high-quality ingredients.
What can guests expect from the cleanliness at Whitney Peak Hotel?
Guests have consistently highlighted the cleanliness of the hotel, with some mentioning that the hotel surpassed others in terms of cleanliness.
What is the best time to visit Whitney Peak Hotel?
The high season at Whitney Peak Hotel is in April, offering an excellent opportunity for a visit to enjoy the hotel's unique offerings and ambiance in Reno.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the 16th Floor
Guests recommend choosing a room on the 16th floor for ultra-chic suites with spacious living areas and bars.
Consider Parking Options
While the hotel charges $5 per night for parking, guests recommend considering other parking options like Eldorado for a more secure choice.
Take Advantage of the Climbing Gym
If you're a climber, make sure to utilize the on-property climbing gym, which is a major bonus for enthusiasts.
Check for Room Renovations
Some guests mentioned that rooms on the 7th floor were recently renovated and very nice, so it might be worth inquiring about renovated rooms.
Be Mindful of Noise
Guests noted that there was construction noise at 9 am, which disturbed their sleep, so it's advisable to be mindful of potential noise disruptions.
Explore Nearby Attractions
The hotel's proximity to various attractions like the Reno Riverwalk District and the National Automobile Museum makes it convenient for guests to explore the area.
Consider Upgrading for Lounge Access
Consider upgrading your stay to include access to the premium lounge, which offers complimentary breakfast, snacks, and drinks for club rooms and suites.
Be Aware of Elevator Issues
Some guests experienced issues with the elevators, so it's worth being prepared for potential inconveniences and delays.
Check for Room Comfort
Some guests found it difficult to warm the room to their desired temperature, so it's advisable to check the room's heating functionality upon arrival.
Verify Billing Charges
Guests reported being charged for an extra room mysteriously, so it's important to verify billing charges and address any discrepancies promptly.
Location
255 North Virginia Street, Reno, NV 89501
What's nearby
- The Montage Reno37 yd
- Club Cal Neva152 yd
- Reno Events Center388 yd
- Riverside Hotel402 yd
- Cathedral of Saint Thomas Aquinas420 yd
- Pioneer Center for the Performing Arts0.3 mi
- National Automobile Museum0.3 mi
- Nevada-California-Oregon Railroad Depot0.3 mi
- Nevada-California-Oregon Railway Locomotive House and Machine Shop0.3 mi
- Twaddle Mansion0.4 mi
- Lear Theater0.4 mi
- Nevada Museum of Art0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $258 |
Average price (weekend night) | $239 |
When to book a room at Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Reno |
Distance to airport | 2.6 mi |