Find Cheap Flights to Reno (RNO)

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

It wasn’t a full plane.

Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane

The flight was on time.

The seats are way to close together! No lag room for a person 5 feet 11 inches. I was uncomfortable during the entire flight! They served one beverage and that was it. They charged $6 per person to reserve a specific seat in advance! I think I will drive next time, because Sun Country treats their customers like cattle in a stall! (Crammed seating)

Once we got on board all was well.

That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.

No cranberry juice!

Great crew, professional and plenty of leg room on what appeared to be a newer plane.

Seats were extremely uncomfortable, I felt like a jerk if I reclined. Plane was roughly 30min late and then we had to sit and wait in line to take off for another 30 or so minutes. Not Alaska’s fault, more like SeaTac is just a mess right now.

Short trip in and out. Loved it

Friendly. Good price!

Seats hardly reclined and had little padding

Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat.

Pleased to get luggage with tight connections. Exceptional crew RSW- Charlotte. Good legroom in overseas flight . Please do on all flights

Tv screen didn’t work on trans Atlantic flight

Quick flight. but my row and some others behind us did not get beverage service. Never had that happen before.

On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight.

I prefer personal entertainment systems.

they charged me more money because i need alleges air . ap

Fight was changed then late

Timeliness

Hsve to pay for drinks & snacks

I dislike their pricing structure.

very attending service and good communication

1 hour late with no explanation. Missed my bus connection in Boston

On time

Internet was going on and off throughout the flight. Very inconvenient for those of us who needed to work.

All the seats that I could see had food or other dirt stuck to them. No vegan snacks made available.

No blankets, no earphones, rude crew. Jet Blue used to be top notch, special. Now it’s just another packed crew with union attendants who do minimal and I mean minimal effort to make passengers happy.

I froze my butt off!

Crew was good. They’re just doin’ their jobs.

2+ hours late due to maintenance issues at gate, no contingency plan. No free food on board for 6hr flight at dinner time. No effort to even give a token apology gesture for the delay.

very attending service and good communication

Squished and smelly but good value overall and good crew

The flight from Las Vegas was changed twice

I dislike their pricing structure.

My row of seats was completely skipped when they were handing out refreshments.

How are you gonna charge me for a cup of ice...was thirsty the whole flught

Missed my connecting flight by minutes. Frontier airline would only put me on a flight that got me to my destination a full day later.

Great price of flight, direct flight, seats were plenty comfortable, staff was friendly.

Paying so much for a carryon bag and a checked bag as well as a seat and for orange juice.

The 2 hour delay was not right! You got people who are stuck there. Hardly any places open.

Delayed 40 minutes due to delay in inbound aircraft. Slow turning around added a second delay.

It was hot and sweaty inside the aircraft for the whole trip. Crew were not helpful when asked about it. Drinks were served much later after take off, despite making us wait a long time in the runway. TV was a pain to operate.

Arrived

An hour late for take off, oversold flight. NEWARK is a horrible airport. Just another day flying.

Big windows

Too cold during red eye

We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!

Great

Great

Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly.

It felt super hot and I wish there was food included in such a long flight.

Great service from ground and flight crew.

Not comfortable on today’s packed planes

On time

Internet was going on and off throughout the flight. Very inconvenient for those of us who needed to work.

very attending service and good communication

Charging port, tv with lots of options like music, tv, and movies. free snacks and beverages.

delays and gate was switched last minute and I wasn't notified so was very close to missing my flight

Good Service

Everthing

The flight was nice and comfortable I haven't been on a plane since 2005 so I'm happy!!!! Thanks

Prices of snacks are to expensive maybe some real food like pizza, hot dogs etc....... And the charge for luggage is ridiculous $45 is alot for one bag even more if you have two or three bags whether it's carry on or the other it's still $45 and that's to much. Thanks!!!!!

Easy flight with good price.

No one takes cash anymore! Have to pay for all snacks! Not alot of room for broad shoulders.

Missed my connecting flight by minutes. Frontier airline would only put me on a flight that got me to my destination a full day later.

Getting off the plane

The seats are terrible.

It wasn’t a full plane.

Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane

It now costs money to select ANY seat, to have ANY luggage whether it is carry-on or checked. The planes are old and poorly maintained. No longer a viable option to fly.

The flight was on time.

The seats are way to close together! No lag room for a person 5 feet 11 inches. I was uncomfortable during the entire flight! They served one beverage and that was it. They charged $6 per person to reserve a specific seat in advance! I think I will drive next time, because Sun Country treats their customers like cattle in a stall! (Crammed seating)

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

Price and direct flights to popular destinations.

No frills. Charging $5 for a printed boarding pass seems a bit excessive

Our trip to Knoxville was great- no complaints. A/c cool— flight on time.

Trip back to FLL air was not working well. Plane dirty as well.

Squished and smelly but good value overall and good crew

Paperless boarding was awesome and FREE, no flumbing for boarding passes at TSA or terminal gate. There was no entertianment on this short flight and I didn't buying any food or drinks so I have no rating for this section. To my surprized I was able to purchase Show tickets at a great discount on board only, very cool! Flight was on time both ways! Seat Confront was tight but the website made it clear the seating would be on selected seats and since I didnt pay for the upgraded seating you get what you pay for.

The on-line section process was challenging to purchase tickets, not real user friendly had to keep going out of the site and back in again and then after payment was complete the baggage section was incorrect so it had to be fixed at baggage checkin, the baggage fees are cheaper on-line verses at the terminal but max weight was 40lbs the industry standard is 50lb. Didnt like having all the extra fees. All in all there was still a big saving as to going directly to SW Airlines