Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
8.6 "Location is great."
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8.2 "Great service."8.3 "83% found the
staff to be very friendly ." 7.1 "Housekeeping was great , according to 71%." -
7.5 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
6.4 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
6.0 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." 6.6 "Beds were acceptable for 66%." 5.7 "57% thought thekitchenette was ok ." -
4.4 "Vibe wasn't good."3.0 "For 70%, the
lobby entrance was sub-standard ." 2.9 "71%criticized the unstylish hotel ." -
3.1 "Terrible amenities."3.1 "69% thought the
building wasn't nice ." 3.0 "For 70%, thelobby entrance was sub-standard ." 0.0 "100%complained about the elevator ."
Overall Rating
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8.5 "Great service."8.5 "85% found the
staff to be very friendly ." -
7.8 "Good breakfast."
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6.1 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
5.7 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ."
Overall Rating
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8.4 "Great service."8.3 "83% found the
staff to be very friendly ." -
7.6 "Good breakfast."
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5.9 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.3 "Average comfort."
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5.1 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ."
Overall Rating
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6.2 "Rooms are ok."
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5.9 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
convenience, price, cleanliness Check-in had a waiting line. Breakfast was a bit starchy.
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9.0review from
Vey friendly and helpful staff.
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10.0review from
It was very clean and comfortable. The price was good. Very accommodating.
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7.0review from
Clerk was accommodating when our room smelled like cigarettes; she was able to find us a better room in the crowded hotel. Additionally, they have gone to some trouble to offer a good breakfast. It's a bit run down--dirty carpet in the elevators, leaking AC in the hallway, some rooms without microwave and fridge.
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5.0review from
This guest did not leave comments about this hotel.
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10.0review from
Great location, clean and friendly staff. Nothing
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7.0review from
For the cost ($---- per night without taxes), is was a good value for product and services received. Strong smell of cigarette smoke everywhere... unfortunately.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The convenience of getting checked in and to my room in a quickly manner The parking lot was not very well plowed for the snow storm in the area
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1.0review from
Good location Showe low pressure, no hot water
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10.0review from
Peaceful
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8.0review from
The front desk called after we checked in to make sure everything was good for us. Nice touch. The breakfast was well stocked.
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4.0review from
Not to much The room smelled of smoke really bad. Bad enough it made my clean clothes smell of smoke. I do not smoke.
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5.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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5.0review from
The staff was welcoming and accommodating. There were some cosmetic issues, but then again, it's a 2-star!
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4.0review from
The room was supposedly 'non-smoking' but reeked of smoke.
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10.0review from
Very clean and well maintained hotel and room. Free breakfast was better than expected - large selection including pastries, cereal, yogurt, hard boiled eggs, sausage, french toast, make your own waffles, and more. Great value for the price we paid.
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7.0review from
Relatively quiet area, feels pretty safe. Friendly staff. Very convenient to shopping and interstate. Good selection of pastries, muffins, waffles, and decent coffee. Microwave, fridge, flat screen TV, good shower (no tub), iron & board. Free decent WiFi Toilet seat had not been thoroughly cleaned, everything else seemed clean. Smoking floor (4th) smelled horrible (to be expected), no option to open windows to air out smoky room. Parking free but somewhat awkward if full.
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5.0review from
close to I95, looks like they are updating the hotel They only had a smelly smoking room, all my clothes now smell like smoke, no good.
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5.0review from
The staff was very pleasant and helpful. The hotel was not in the best location and could really use some upgrades. I was not happy to see that the room didn't have an actual tub, only a shower. Although the shower was roomy, a tub would've been nice.
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5.0review from
The ameneties The brown blanket on the bed was dirty.
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6.0review from
it was right of the highway, a close commute to richmond and a decent price, you get a breakfast and free parking (even though the parking is kind of limited). the electrical outlets in room 402 were loose, all except ONE, toilet tissue was in the toilet when i got there, i had to ensure that there wasn't human waste as well (it wasn't; perhaps the cleaning crew just didn't flush).
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2.0review from
Breakfast started at 6 am Lock on door broken. Def a smoking room even though front desk said it wasn't,
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6.0review from
Close to interstate. Near Richmond. I called to confirm my room since I was arriving late. Was told they did not have a non-smoking room available. Had to call Customer Service to get help.
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5.0review from
The location was good. Yes. When we arrived, we were told we had picked a smoking room and it couldn't be changed. This was not true. There is no place on Price Line to pick smoking or non-smoking.
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1.0review from
The front desk when I arrived was very pleasant but that is where the visit stopped being pleasant. When I arrived in my room there was water on the bathroom floor, the toilet had not been flushed and there was a cockroach in the process of dying. The non-smoking room reaked of cigarette smoke to the point it was uncomfortable for me to breathe but I was so tired I layed down and went to sleep. I slept on top of the covers fully clothed (because I was questioning the cleanliness of the place) and in the morning I had bug bites on my ankles. The front desk person in the morning was nice but not overly concerned. Her response was that I should've called them. (Personally, I think they should've checked the room). I won't be staying again.
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10.0review from
Overall a great hotel.
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4.0review from
The room wasn't very clean. I had to ask for a clean blanket because ours had food on it. There was black mold around the shower door and in general the room needed a good cleaning. I went over everything with a clorox wipe a couple of times. The toilet bowl even needed to be cleaned more thoroughly Wouldn't ever stay here again.
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9.0review from
Vey friendly and helpful staff.
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10.0review from
It was very clean and comfortable. The price was good. Very accommodating.
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10.0review from
Great location, clean and friendly staff. Nothing
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The convenience of getting checked in and to my room in a quickly manner The parking lot was not very well plowed for the snow storm in the area
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10.0review from
Peaceful
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8.0review from
The front desk called after we checked in to make sure everything was good for us. Nice touch. The breakfast was well stocked.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Very clean and well maintained hotel and room. Free breakfast was better than expected - large selection including pastries, cereal, yogurt, hard boiled eggs, sausage, french toast, make your own waffles, and more. Great value for the price we paid.
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10.0review from
Overall a great hotel.
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7.0review from
convenience, price, cleanliness Check-in had a waiting line. Breakfast was a bit starchy.
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7.0review from
Clerk was accommodating when our room smelled like cigarettes; she was able to find us a better room in the crowded hotel. Additionally, they have gone to some trouble to offer a good breakfast. It's a bit run down--dirty carpet in the elevators, leaking AC in the hallway, some rooms without microwave and fridge.
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7.0review from
For the cost ($---- per night without taxes), is was a good value for product and services received. Strong smell of cigarette smoke everywhere... unfortunately.
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7.0review from
Relatively quiet area, feels pretty safe. Friendly staff. Very convenient to shopping and interstate. Good selection of pastries, muffins, waffles, and decent coffee. Microwave, fridge, flat screen TV, good shower (no tub), iron & board. Free decent WiFi Toilet seat had not been thoroughly cleaned, everything else seemed clean. Smoking floor (4th) smelled horrible (to be expected), no option to open windows to air out smoky room. Parking free but somewhat awkward if full.
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5.0review from
This guest did not leave comments about this hotel.
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1.0review from
Good location Showe low pressure, no hot water
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4.0review from
Not to much The room smelled of smoke really bad. Bad enough it made my clean clothes smell of smoke. I do not smoke.
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
The staff was welcoming and accommodating. There were some cosmetic issues, but then again, it's a 2-star!
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4.0review from
The room was supposedly 'non-smoking' but reeked of smoke.
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5.0review from
close to I95, looks like they are updating the hotel They only had a smelly smoking room, all my clothes now smell like smoke, no good.
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5.0review from
The staff was very pleasant and helpful. The hotel was not in the best location and could really use some upgrades. I was not happy to see that the room didn't have an actual tub, only a shower. Although the shower was roomy, a tub would've been nice.
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5.0review from
The ameneties The brown blanket on the bed was dirty.
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6.0review from
it was right of the highway, a close commute to richmond and a decent price, you get a breakfast and free parking (even though the parking is kind of limited). the electrical outlets in room 402 were loose, all except ONE, toilet tissue was in the toilet when i got there, i had to ensure that there wasn't human waste as well (it wasn't; perhaps the cleaning crew just didn't flush).
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2.0review from
Breakfast started at 6 am Lock on door broken. Def a smoking room even though front desk said it wasn't,
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6.0review from
Close to interstate. Near Richmond. I called to confirm my room since I was arriving late. Was told they did not have a non-smoking room available. Had to call Customer Service to get help.
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5.0review from
The location was good. Yes. When we arrived, we were told we had picked a smoking room and it couldn't be changed. This was not true. There is no place on Price Line to pick smoking or non-smoking.
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1.0review from
The front desk when I arrived was very pleasant but that is where the visit stopped being pleasant. When I arrived in my room there was water on the bathroom floor, the toilet had not been flushed and there was a cockroach in the process of dying. The non-smoking room reaked of cigarette smoke to the point it was uncomfortable for me to breathe but I was so tired I layed down and went to sleep. I slept on top of the covers fully clothed (because I was questioning the cleanliness of the place) and in the morning I had bug bites on my ankles. The front desk person in the morning was nice but not overly concerned. Her response was that I should've called them. (Personally, I think they should've checked the room). I won't be staying again.
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4.0review from
The room wasn't very clean. I had to ask for a clean blanket because ours had food on it. There was black mold around the shower door and in general the room needed a good cleaning. I went over everything with a clorox wipe a couple of times. The toilet bowl even needed to be cleaned more thoroughly Wouldn't ever stay here again.
