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Pros: Good organization, good hygiene, polite crew.

Pros: Everyone was perfect..!!

Cons: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Pros: The plane was very new everything was good

Cons: Nothing considering the situation

Pros: We arrived at the destination on time, all staff were friendly and provided good service.

Cons: Left a little late, but the captain made up rime in the air.

Pros: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Cons: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Pros: Seat was average

Cons: Felt unsafe. Guy with guns and how delta employees handled it blew my mind!

Cons: Delta.... they’rrrrrr Grrrreaaate!

Pros: The flight was great from beginning to end. I have no complaints.

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Everything about the flight

Cons: Nothing

Pros: Arrived at destination 30 mins earlier than expected.

Cons: Boarding was a little late and slow. But it smoothed itself out since we arrived at our destination 30 mins earlier than expected.

Pros: The first part of the trip was cancelled without notice or help of any kind

Cons: Assistance from Delta

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Pros: Delayed

Pros: On time

Cons: Plane was old, seats were like boards, and cabin needed refurbishing and painting. The return flight to Richmond was much better with comfortable seats and up to date interior.

Cons: There should not be a pay wall around the internet in today's day and age

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Delayed

Pros: There was an amazing variety of tv shows and movies. That is essential for long flights like ours was.

Cons: For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy.

Cons: The food service on the 3 hour leg but we knew that ahead of time so...

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Pros: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Pros: Crew is amazing!

Cons: The Plane!

Cons: When I pick up my bags

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Cons: Better choices for food

Cons: Delayed 4 hours

Pros: Nice

Cons: Maybe Food? I don't say during the COVID19

Pros: Crew was very hospitable; seat was comfortable; good in seat entertainment

Cons: Boarding was a little slow; late takeoff

Cons: The plane could have arrived on time. Otherwise everything was fine.

Pros: Amazing crew

Pros: new plane good flight

Cons: seat space

Cons: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Pros: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Cons: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Cons: Felt unsafe. Guy with guns and how delta employees handled it blew my mind!

Cons: When I pick up my bags

Pros: Everything was better than expected.

Cons: Nothing

Pros: Everyone was perfect..!!

Cons: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Cons: Zero PPE or social distancing by crew

Pros: Crew was very welcoming and nice

Cons: There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly.

Cons: TVs/outlets on my side and section of the plane were not working.

Pros: After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes.

Pros: Good organization, good hygiene, polite crew.

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: The crew was ok The seat terrible, uncomfort, really bad for the back and no elbow room, felt like petzels.

Cons: At least give a glass of pop free, the second to buy. The seat, that was the worst one I have ever been on. Sorry to be so honest.

Cons: Checked bag with 40LB instead of 50LB as ALL FLIGHT CARRIERS IN THE WORLD, it a scammer strategy to force your customer to pay more. It seems you ARE NOT a serious company!

Pros: Nothing, I’ve flown with spirit more than 4 times and this time they over charged me for my bag and it was a lil bag less than 20 pound!!

Pros: The crew had amazing personalities and had us laughing and engaged during their intercom announcements.

Cons: Turbulence. But they can’t control that. :)

Pros: Everyone was perfect...!!!

Cons: We need a real meal, we appreciate the snacks but real meal is necessary.

Cons: Zero PPE or social distancing by crew

Pros: Delayed

Pros: Very courteous

Pros: Precautions taken appropriate

Cons: Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats.

Pros: The crew was very attentive

Cons: The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care.

Cons: The food service on the 3 hour leg but we knew that ahead of time so...

Cons: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Pros: Nothing

Cons: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Cons: You get what you pay for.

Cons: Not very friendly check in. Ended up paying for a seat that was quite uncomfortable. Seems like they trick you into paying for unnecessary things.

Cons: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable