Richmond Car Rentals

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Richmond car rental reviews and directory

Alamo
Car rental reviews:
Excellent (8.1, 21 reviews)
Car rental locations in Richmond:
1 location
Alamo
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 888 826 6893
  • 8.1
  • 8.3
  • 8.2
  • 7.9
  • 8.2
Recent reviews
10.0 Excellent
Oct 18 2015
Pros: I had a late flight, and the attendant could not have been more patient and helpful.
8.8 Excellent
Oct 19 2015
Cons: It had been smoked in before.
4.8 Okay
Nov 2 2015
Cons: very unprofessional check in counter representative. No 'choose your own car' at RIC airport.
9.2 Excellent
Nov 18 2015
Pros: We really appreciated the customer care we got and the upgrade.
Cons: Jeep Patriot has very poor pickup.
8.0 Good
Nov 21 2015
They said a Jetta we got a Ford
Pros: Good customer service, easy pick-up, when we booked on Kayak it said Jetta or something similar. Didn't see a single Jetta in the parking lot...otherwise everything was smooth.
8.0 Good
Dec 5 2015
Worked out well
Pros: Everything worked out as advertised. Same price, same terms and free car upgrade (they were out of the class I reserved).
Cons: A bit of a long line to check out the car but otherwise e erythromycin worked out well.
10.0 Excellent
Jan 23 2016
Pros: Due to weather and airline flight cancellations I had to turn the car in a day early and at a different location. Alamo handled it beautifully. I thought there might be a penalty. At first I was told there would be no additional charge. When I turned the car in there was actually a reduction in charge. I always refuel the car before turning it in, but being close on my flight time and not seeing a service station, I had to turn it in needing fuel. That was handled at a reasonable rate - I think.
Cons: Nothing.
8.8 Excellent
Jan 25 2016
Easy drop off
Pros: Drop off was quick and easy, what else can I say.
Cons: No problems on drop off.
10.0 Excellent
Feb 1 2016
Pros: Great staff interaction. Great car. Great price.
2.0 Poor
Feb 15 2016
Cons: They would not keep my reservation because I was using a debit card, and did not have a flight.
Dollar
Car rental reviews:
Good (6.6, 7 reviews)
Car rental locations in Richmond:
1 location
Dollar
Locations in Richmond
1 Richard E Byrd Terminal Dr
  • 6.6
  • 6.3
  • 7.1
  • 6.6
  • 6.3
Recent reviews
6.4 Good
Oct 24 2015
Not great
Pros: Car was cute. Seats were comfy. East to drive. They did give me a partial refund due to issues I had.
Cons: There was no wiper fluid in the front which is a safety issue. The USB port didn't work and wouldn't charge or connect my phone for the gps. It also looked like the trunk had not been vacuumed in a while and the rest of the car the dirt was just spread around like they were trying to make it look clean or using a vacuum that didn't work well.
2.0 Poor
Nov 29 2015
Cons: Agent had no power or inclination to correct the situation.
10.0 Excellent
Dec 23 2015
Pros: The service
Cons: Na
3.6 Mediocre
Mar 29 2016
Beware of Fuel Charges
Cons: After dropping the car off I confirmed with the agent on duty that my tank was full and even showed him the receipt from 10min prior to dropping off the car. Still got hit with a $53 fuel charge.
10.0 Excellent
Apr 1 2016
Pros: Friendliness, convenience, price.
Cons: There was nothing to dislike.
10.0 Excellent
Aug 12 2016
Quick and easy
Pros: Ease of getting in and out the door while in ric
4.0 Mediocre
Aug 15 2016
Initially poor experience, improved by the end, af
Pros: The second car, a Nissan Altima was great. Eventually we convinced customer support to refund the second driver fee for the second week, when the second driver had left.
Cons: The fist car rented at the Richmond VA airport was a tired Camry with a pull to the left. The sales agents could not care less, and are not given any power to help the customer.
Payless
Car rental reviews:
Good (7.7, 5 reviews)
Car rental locations in Richmond:
1 location
Payless
Locations in Richmond
5611 Ready Road
+1 804 226 8153
  • 7.6
  • 8.4
  • 8.4
  • 6.4
  • 7.6
Recent reviews
8.0 Good
Apr 2 2016
Pros: Like the vehicle
Cons: Almost was downgraded due to vehicle availability.
8.4 Excellent
Apr 12 2016
Pros: Value
Cons: Car had damage which I did not see when picking up car due to lighting in parking garage. Since no one from rental agency did pre trip, I was concerned I would be blamed for damage upon drop off. I was not charged, but a pre and post trip assessment should be conducted with agency and customer. I will use Payless in the future based on value.
10.0 Excellent
Jun 13 2016
Hodges Review
Pros: Fast service.
Cons: I forgot my car charger.
6.0 Okay
Jul 19 2016
Cons: The phone charger didn't work
6.0 Okay
Jul 22 2016
Staff issues
Pros: The car itself was an excellent, pleasant experience. Enjoyed the high mpg fuel economy. Reliable, efficient. Pick up & Drop off was easy.
Cons: The price quoted online was not total. There were about $100 in extra fees which were not thoroughly explained. I absolutely could not get ahold of an employee on the phone. I was hung up on when I called the 800 number and began to make my inquiry. I had been calling Payless multiple times a day to try to catch them at a less busy time - no answer. I was put on hold for over 20 mins when calling the Avis sales desk that I knew was next door, after being transferred to Payless, saying that Payless was quite busy. In the end, I returned car a day early & final payment was still $30 over online price quote. At least high fuel economy was great.
Enterprise
Car rental reviews:
Good (7.7, 4 reviews)
Car rental locations in Richmond:
9 locations
Enterprise
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 804 222 0865
207 E Main St
+1 804 648 7612
4713 W. Broad St.
+1 804 355 7707
5105 S. Laburnum Ave
+1 804 222 2700
6109 W. Broad Street
+1 804 673 0500
8028-a Midlothian Turnpike
+1 804 330 3030
8406 W Broad St
8042704200
9001 W Broad St
+1 804 217 6323
9400 Midlothian Turnpike
+1 804 560 9494
  • 7.5
  • 8.0
  • 8.0
  • 7.0
  • 8.0
Recent reviews
10.0 Excellent
Oct 20 2015
Awesome, fast service!
Pros: The staff got us in a nice car within moments of arrival. As always, Enterprise is the best.
8.8 Excellent
Nov 29 2015
Pros: Car and counter person
Cons: Garage staff was fine but was on the phone for 5 minutes.
10.0 Excellent
Dec 25 2015
Great!
Pros: I was able to check my car quickly. The staff person was great.
2.0 Poor
Aug 4 2016
N/A
Pros: N/A
Cons: N/A
Avis
avis
Car rental reviews:
Okay (4.8, 2 reviews)
Car rental locations in Richmond:
5 locations
Avis
Locations in Richmond
1400 North Parham Road
+1 804 754 0107
4204 West Broad Street
+1 804 254 4146
5611 Ready Road
+1 804 222 7417
7923 West Broad Street
+1 804 270 0888
8231 Midlothian Turnpike
+1 804 272 1476
  • 4.0
  • 5.0
  • 5.0
  • 5.0
  • 5.0
Recent reviews
6.0 Okay
Jul 12 2016
Pros: It was clean.
Cons: Did not have a full take when picked up
3.6 Mediocre
Aug 11 2016
Smoke Smell
Pros: Easy to pick up, easy to drop off. Car drive fine and we did get bumped up to a bigger car.
Cons: It smelled horrible. Couldn't get a new one because we came in so late (late flight). Smoke smell caused headaches.
Budget
budget
Car rental reviews:
Excellent (8.6, 2 reviews)
Car rental locations in Richmond:
4 locations
Budget
Locations in Richmond
1400 North Parham Road
+1 804 740 2301
4204 West Broad Street
+1 804 254 2005
7923 West Broad Street
+1 804 217 6645
8231 Midlothian Turnpike
+1 804 330 0058
  • 9.0
  • 7.0
  • 9.0
  • 9.0
  • 9.0
Recent reviews
7.2 Good
Jul 1 2016
Pros: Easy, fast return.
10.0 Excellent
Mar 26 2016
Great customer service
Pros: Paulette was awesome. She was very helpful. She gave us recommendations on where to dine, sites to see. Easy pick up and drop off!
Cons: Nothing
Hertz
hertz
Car rental reviews:
Mediocre (3.8, 2 reviews)
Car rental locations in Richmond:
7 locations
Hertz
Locations in Richmond
1 Richard E Byrd Terminal Dr
3601 Commerce Road
+1 804 355 3840
4112 West Broad Street
501 E Broad St
+1 804 355 3840
5720 Gulfstream Road
+1 804 222 7228
7528 Midlothian Turnpike
+1 804 276 3002
8021 West Broad St
  • 2.0
  • 7.0
  • 4.0
  • 4.0
  • 2.0
Recent reviews
2.4 Mediocre
Aug 8 2016
Pros: different car than I reserved charged 30 dollars to replace bald tire that punctured
Cons: attitude decptive practices pore customer service
5.2 Okay
Oct 13 2015
Cons: I was punished for bringing the car back EARLY and to the same location. I will never rent from here again
Thrifty
thrifty
Car rental reviews:
Excellent (9.2, 1 reviews)
Car rental locations in Richmond:
1 location
Thrifty
Locations in Richmond
1 Richard E Byrd Terminal Dr
  • 8.0
  • 10.0
  • 10.0
  • 8.0
  • 10.0
Recent reviews
9.2 Excellent
Nov 28 2015
drop off
Pros: Simple, and very friendly service person
Cons: Had to drop off the car and then walk inside to someone at the counter
Ace
ace
Car rental locations in Richmond:
1 location
Ace
Locations in Richmond
7915 W Broad Street
1-804-762-9900
Advantage
advantage
Car rental locations in Richmond:
1 location
Advantage
Locations in Richmond
1 Richard E Byrd Terminal Dr.
804-236-1610
Europcar
europcar
Car rental locations in Richmond:
1 location
Europcar
Locations in Richmond
Please Go To The National Counter
+1 888 826 6890
National
national
Car rental locations in Richmond:
1 location
National
Locations in Richmond
1 Richard E Byrd Terminal Dr
+1 888 826 6890
Rent-A-Wreck
rentawreck
Car rental locations in Richmond:
1 location
Rent-A-Wreck
Locations in Richmond
8410 West Broad St.
8043082624
Sunnycars
sunnycars
Car rental locations in Richmond:
1 location
Sunnycars
Locations in Richmond
1 Richard E. Byrd Tr Dr Ste 115
44 travelers who rented a car in Richmond gave the car agency they used an average rating of 7.5

Car Rental Locations in Richmond

Richmond
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