Pros (+) Clean room, nice service, good price! Once remodeling is completed it will be a nice place to stay.
Cons (-) Need for security guards due to shady folks hanging out in parking lot and staying at hotel. (Glad security was there!)
2 stars
SureStay Plus Hotel by Best Western Point Richmond
915 West Cutting Boulevard, Richmond, CA 94804, United States
Richmond, CA
See location+1 510 237 3000Photos of SureStay Plus Hotel by Best Western Point Richmond
Overview
SureStay Plus Hotel by Best Western Point Richmond provides guests with spacious and well-appointed lodgings in California’s Point Richmond neighborhood. Its rooms, amenities, and location make it ideal for business travelers, couples, and families alike.
Located in Point Richmond, in the San Francisco Bay Area, SureStay Plus Hotel by Best Western Point Richmond is close to many popular attractions. When staying here, guests will have easy access to such sites as Rosie the Riveter/WWII Home Front National Historical Park, San Pablo Bay National Wildlife Refuge, Six Flags Discovery Kingdom, and San Francisco.
Accommodations are thoughtful and modern. Guests may choose guestrooms with one king or two queen beds, as well as accessibility-friendly options. All rooms are equipped with free Wi-Fi, refrigerators and microwaves, workstations, and flat-screen TVs.
Each morning, guests are invited to partake in complimentary breakfast. The hotel is also close to some of the tastiest dining spots in Point Richmond and beyond.
In terms of services and amenities, SureStay Plus Hotel by Best Western Point Richmond has plenty to delight its guests. Free onsite parking is available, and the front desk is open 24-hours for guest convenience. A 24-hour business center and meeting facilities are popular with business travelers, while the outdoor pool and fitness center are ideal places to unwind.
Whether in Point Richmond for work or pleasure, a stay at SureStay Plus Hotel by Best Western Point Richmond keeps guests surrounded with all the necessary comforts and near the most exciting attractions in the area.
Latest deals for SureStay Plus Hotel by Best Western Point Richmond
Amenities at SureStay Plus Hotel by Best Western Point Richmond
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
- Trash cans
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- No smoking
- Increased accessibility
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet paper
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Bedroom
- Clothes rack
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of SureStay Plus Hotel by Best Western Point Richmond
7.1
Good
942 verified ratings
Wonderful
273
Very good
128
Good
151
Okay
93
Fair
75
Mediocre
49
Poor
173
Summary of reviews
Guests say
Guests generally appreciated the good service and the cleanliness of the rooms. However, many reviews highlighted significant issues with noise levels from traffic and trains, as well as cleanliness concerns in some rooms. The location was also mentioned as a negative factor due to safety and noise issues.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.2 out of 10
551 reviews
6.6 out of 10
80 reviews
9.5 out of 10
3 reviews
5.9 out of 10
3 reviews
All reviews
Pros (+) I booked a 3 night stay at the Marina Bay Inn & Suites because my co-workers and I were working a music festival at the Craneway Pavilion. I saw that Craneway was only 1.8 miles from the Marina Bay Inn so it was a very convenient location. After booking it, my co-workers pointed out some negative reviews in which made us nervous. When we arrived, we didn't know what to expect. However, we were ver...
Cons (-) We asked at the front desk about the breakfast in the morning and they said it was recently discontinued. I think a continental breakfast in the morning would be very nice since there aren't many places to eat within walking distance.
Read more
Pros (+) Nothing!!! they do not know how to clean
Cons (-) Vomit on the walls dripping into the carpet. this is nothing more than a crack house! Stay away! I would not let one of my pets stay there.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms are equipped with free Wi-Fi, refrigerators, microwaves, workstations, and flat-screen TVs.
Is there free onsite parking available?
Yes, free onsite parking is available for the guests.
What can guests expect from the complimentary breakfast?
Guests can expect a complimentary breakfast with a good selection of items.
Are there any accessibility-friendly room options available?
Yes, guests may choose accessibility-friendly room options during their stay.
When is the best time to visit the hotel?
The high season to visit the hotel is in July, offering an ideal time for a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Train Tracks
Several guests mentioned that the train noise was disruptive, so consider requesting a room away from the train tracks to ensure a quieter stay.
Check Room Amenities
Some guests reported issues with room amenities such as broken toilets and smoky odors. It may be helpful to inspect the room upon arrival and report any issues to the staff promptly.
Be Mindful of Safety
A few guests expressed concerns about safety and undesirable characters in the area. While the hotel itself may be secure, it's advisable to remain cautious and aware of your surroundings.
Verify Wi-Fi Signal
Several guests highlighted issues with the Wi-Fi signal in certain rooms. It's recommended to confirm the availability of a strong Wi-Fi signal in the chosen room before finalizing the booking.
Consider Noise Reduction
Due to the proximity to a freeway and train tracks, noise can be a concern for some guests. Bringing earplugs or requesting a room with soundproofing may help mitigate this issue.
Inspect Breakfast Options
Some guests experienced issues with the breakfast service, including empty carafes and limited food options. Consider arriving early for breakfast to ensure a better selection and timely service.
Address Room Odors
A few guests mentioned encountering smoky odors in their rooms. If sensitive to odors, it may be beneficial to request a room that is free from any lingering smells.
Check for Cleanliness
While many guests praised the cleanliness of the rooms, a few reported encountering dirt and insects. Upon check-in, it's advisable to inspect the room and notify the staff of any cleanliness concerns.
Be Aware of Surrounding Area
Some guests expressed discomfort with the surrounding area. It's recommended to research the neighborhood and its safety before booking, especially for those unfamiliar with the area.
Confirm Card Acceptance
A guest reported issues with their card not being accepted for check-in. It's advisable to confirm the accepted payment methods in advance to avoid any inconvenience upon arrival.
Location
915 West Cutting Boulevard, Richmond, CA 94804
What's nearby
- Point Richmond Historic District0.3 mi
- Atchison Village Park0.7 mi
- Golden State Model Railroad Museum0.7 mi
- Richmond Museum of History1.1 mi
- Nevin Community Center1.1 mi
- Craneway Pavilion1.4 mi
- Wapama (steam schooner)1.5 mi
- Richmond Amtrak Station1.5 mi
- Richmond Shipyards1.5 mi
- Riggers Loft Wine Company1.6 mi
- Rosie the Riveter World War II Home Front National Historical Park1.6 mi
- SS Red Oak Victory1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus Hotel by Best Western Point Richmond
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $89 |
Average price (weekend night) | $87 |
When to book a room at SureStay Plus Hotel by Best Western Point Richmond
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SureStay Plus Hotel by Best Western Point Richmond
FAQs when booking at SureStay Plus Hotel by Best Western Point Richmond
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Value for money | 7.8 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Oakland |
Distance to airport | 17.1 mi |
Everything you need to know for your stay in Richmond
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