Basics
General
Services and conveniences
Bathroom
Kitchen
Dining
Parking and transportation
Media and entertainment
Accessibility and suitability
Outdoor
Laundry
Bedroom
Family friendly
Workspace
Health and safety
Pool and spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of safety measures such as physical distancing rules, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking, but some guests have mentioned that there may not be enough parking space at times.
How is the food quality at the hotel?
Guests have praised the hotel's breakfast, room service, and the option for food to be delivered to guest accommodation. However, some have mentioned that the dinner options could be improved.
What can guests expect in terms of cleanliness?
The hotel is known for its clean and spacious rooms, but some guests have reported issues with the smell of smoke and the need for better room cleaning without having to request it.
How is the customer service at the hotel?
The staff are described as very helpful and friendly, with specific mentions of efficient and professional service from individuals such as Mohamed Al Osaimi and Naeem. However, a few guests have reported instances of unfriendly or unprofessional behavior from some staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
March is noted as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Hayat Mall, King Saud University, and Ancient Diriyah, making it a great base for sightseeing.
Request a Non-Smoking Room
Some guests reported encountering a smoking smell in non-smoking rooms, so it's advisable to request a room on a floor designated for non-smoking guests.
Be Mindful of High Season
September is highlighted as the high season, so travelers should plan accordingly and make reservations in advance if visiting during this time.
Check Room Amenities
Some guests found the room size relative to the price to be a downside. It's recommended to review room options carefully and consider the amenities offered for the best value.
Take Advantage of Half Board Offer
Guests appreciated the half board offer, which includes dinner. This could be a convenient and cost-effective dining option for those staying at the hotel.
Be Aware of Hidden Charges
Some guests mentioned unexpected charges for items from the minibar and high prices for certain services. It's advisable to clarify any additional costs before using hotel services.
Consider Noise Levels
While the hotel is generally praised for its cleanliness and staff, some guests noted noise disturbances from ongoing construction and street sounds. Light sleepers may want to prepare accordingly.
Engage with Friendly Staff
Many guests commended the helpful and friendly staff, particularly mentioning specific individuals. Engaging with the staff for assistance and recommendations is encouraged for a pleasant stay.
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 1:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
---|---|
High season | April |
Average price (weeknight) | $212 |
Average price (weekend night) | $217 |