Swiss Spirit Hotel & Suites Metropolitan

The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of safety measures such as physical distancing rules, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces.

Yes, the hotel offers free parking and valet parking, but some guests have mentioned that there may not be enough parking space at times.

Guests have praised the hotel's breakfast, room service, and the option for food to be delivered to guest accommodation. However, some have mentioned that the dinner options could be improved.

The hotel is known for its clean and spacious rooms, but some guests have reported issues with the smell of smoke and the need for better room cleaning without having to request it.

The staff are described as very helpful and friendly, with specific mentions of efficient and professional service from individuals such as Mohamed Al Osaimi and Naeem. However, a few guests have reported instances of unfriendly or unprofessional behavior from some staff members.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

March is noted as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.

The hotel is conveniently located near several attractions such as Hayat Mall, King Saud University, and Ancient Diriyah, making it a great base for sightseeing.

Some guests reported encountering a smoking smell in non-smoking rooms, so it's advisable to request a room on a floor designated for non-smoking guests.

September is highlighted as the high season, so travelers should plan accordingly and make reservations in advance if visiting during this time.

Some guests found the room size relative to the price to be a downside. It's recommended to review room options carefully and consider the amenities offered for the best value.

Guests appreciated the half board offer, which includes dinner. This could be a convenient and cost-effective dining option for those staying at the hotel.

Some guests mentioned unexpected charges for items from the minibar and high prices for certain services. It's advisable to clarify any additional costs before using hotel services.

While the hotel is generally praised for its cleanliness and staff, some guests noted noise disturbances from ongoing construction and street sounds. Light sleepers may want to prepare accordingly.

Many guests commended the helpful and friendly staff, particularly mentioning specific individuals. Engaging with the staff for assistance and recommendations is encouraged for a pleasant stay.