Overview

Mercure Manchester Norton Grange Hotel and Spa

Manchester Road, Castleton, Rochdale, United Kingdom
+44 161 619 9004

$80+

Overall guest ratings

7.5/10 Good
Based on 751 reviews

Review highlights

  • 9.8
  • 9.1
  • 4.7
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    The 4-star Mercure Manchester Norton Grange Hotel and Spa is set in tranquil countryside and its own landscaped grounds. Situated 8 miles form the city centre, this Manchester hotel has 81 contemporary guest rooms, each with wireless internet and satellite TV. The dining options include the elegant Grange Restaurant, or the less formal Pickwick Bistro. The hotel has a spa facility, with an indoor heated pool, fitness room and massage treatments. The function rooms welcome up to 220 guests.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Laundry facilities
    • Express check out
    • Air-conditioned
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 751 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      10.0 "100% loved the sauna."
    • 9.1 "Terrific location."
      7.9 "Easily accessible by car, said 79%."
      9.2 "Great parking, according to 92%."
    • 8.6 "Pool is good."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
    • 7.9 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 4.7 "Value below average."
      3.6 "64% said the breakfast was too expensive."
    • 4.6 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      4.3 "57% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      3.3 "For 67%, the rooms looked old."
      4.1 "59% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      4.4 "Air conditioning was criticized by 56%."
    • 3.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      2.1 "79% didn't like the unstylish hotel."
    • 3.2 "Bar is disappointing."
      1.4 "Bar service was unacceptable, according to 86%."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      4.1 "59% said the bathroom was dirty."
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    Overall Rating

    7.3 Good
    Based on 360 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.6 "Pool is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.7 "Food is average."
    • 6.5 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 4.4 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.7 "73% said rooms were dirty."
      1.2 "88% found problems with the furniture."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
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    Overall Rating

    7.3 Good
    Based on 127 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.6 "Pool is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Value below average."
    • 4.7 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      4.4 "56% complained about the bathroom."
      3.5 "65% said rooms were dirty."
    • 3.8 "Not very clean."
      3.5 "65% said rooms were dirty."
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    Overall Rating

    6.0 Okay
    Based on 60 reviews
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 5.2 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.3 "Rooms are not good."
      3.0 "70% said rooms were dirty."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."

    Overall Rating

    7.0 Good
    Based on 202 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 8.5 "Pool is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      4.3 "57% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
    • 3.2 "Horrible vibe."
      1.8 "82% didn't like the unstylish hotel."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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