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Breakfast was excellent.
Quiet location, close to the S Bahn to go to Frankfurt. A little remote from restaurants and shops. Staff is below average.
Rooms are ok although a little noisy from one to another, quiet location and nice breakfast buffet. Rooms are just ok and the staff attitude is bad: they were not helping when we wanted to change the room and they wanted us at the end to pay some pay-TV and minibar we never had.
Location was good. Easy to get to by car and not far from airport. Breakfast buffet was very good. Parking is not readily available.
The location The electrical connector for 3 pin was not available.
all was perfect! all was really nice
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
The hotels proximity to the airport Lack of parking
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
Helpfulness of staff
Great value for money and shuttle to airport excellent.
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
Everything was good.
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Everybody was very nice, and especially the barkeeper I had a good night.
comfortable, convenient, excellent shuttle service, pleasant staff, very nice breakfast. Couldn't have asked for more for a one night stay.
I was not expecting too much, because I just want to spend the night there for relax before my next flight early in the morning after almost a day driving a car from Swiss. The fact, it was far above my expectation.
Very nice rooms. Very clean. Easy to get to Frankfurt city using free shuttle bus to airport and then the S bahn. Good location near the airport in a quiet neighbourhood. Eur 10 extra for breakfast! OK this did include "free" wifi but nowadays wifi should be included as standard anyway.
Most of it was fine. We made a reservation for an early shuttle but were told that if we missed it there would not be any problem taking the next one. Therefore, instead of rushing in the morning we decided to take our time and wait for the next one. However, once we were in the reception we were told that there were no available spots for 2 hours so we had to take a taxi to the airport spending €20.
Hotel was clean and near Airport with Reliable Shuttle. Front Desk was helpful. Restaurant was a little expensive, but food was good.
The privacy was great after hostel living for a month. Very clean hotel, nice and helpful staff, polite cleaning people. Expensive breakfast
The location is great if you want value and an easy connection to the airport. There are few restaurants close. Some are about 1k away...
Efficient, punctual, frequent, and free airport-hotel-airport transfers.Cleanliness of room. In terms of price, still very close to the airport (4-5 minutes) in a quiet area. This is a two-star hotel - but is comfortable, clean, and efficient. Good breakfast at standard rates.
Proximity to Frankfurt Airport.
Relaxing atmosphere and an excellent buffet breakfast
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
Good breakfast No free wireless internet, though listed
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
Clean & nice Nothing
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
The hotel is vey convenient. We have stayed on a number of occasions The decoration of the room and the condition of the toilet and shower is very poor by normal German standards. Because of this my answqer to the next question is negative
Was good price/quality relation, clean room and bathroom.
Very clean. Conveniently situated. Good parking facilities as had a boat trailer.
Clean, convenient (very close to motorway) Some of the fittings and carpets are getting a bit shabby.
No problems TomTom can not find the Hotel as there is not street name and no correct Postcode, which is in the city of Weisskirchen. Easy to find if you now how.
Convenient location at motorway services... ideal for an overnight sleep on long journeys. Rooms are clean, quiet and comfortable with decent shower. Would have been preferable to have a double bed rather than 2 single beds pushed together.
Very clean and comfortable: an ideal motorway stopover with an excellent breakfast from 6 am A pity that no evening meals were served, but the adjacent service station served an adequate meal
The price and the location No non smoking room available, in spite of this wish expressed when the booking was made. The restaurant was terrible, a lot of choices of food were not available. The quality was very poor.
Good bed, good bedding Showerfloor dirty. Showering would make the whole floor wet (door does not close adequately)
Staff very friendly and helpful, nice & quiet hotel. Room was very spaceous and personalized (beach theme). Free Wi-fi & parking facilities. Shower was a bit small. During my stay we had several days of high temperatures (34 to 37°C) and as my room was on the top floor under the roof with big Velux roof-windows without any blinds - with a small sitting area above the room - it was steaming hot when I arrived in the room. Blinds to block the sunlight and heat or an air-conditioning would be very welcoming under those circumstances.
Hotel appartment - free internet, free parking on site, laundry room available - great value for money for longer stay Hotel appartment - upgrade some of the appartment room furniture and house facilities (laundry area), cleaning service in general to improve
the helpfulness and pleasantness of the staff; excellant breakfast; lovely, well equiped room no
Not near train station, no bus service and when taxi was telephoned we were informed it would take two hours before the taxi could pick us up.the hotel was too far and not within walking distance. fortunately, we stopped along the way for a late lunch and the restaurant owner arranged for his friend to drive us to the hotel. Babenhausen does not offer a great deal for visitors to do.
1 sauna * room, capacity 2 to 3 persons. big room with good balcony, impressive tv, dvd player, etc..
confort,design of the rooms,breakfast
Clean and fresh, nice bathroom, very good breakfast with service, friendly. Information in english at the room.
Very pleased - very clean with helpful staff, good value. Near train station.
We really liked the area and the design of the hotel was also very nice. We also enjoyed seeing the city of Frankfurt and we were close to the S Bahn. The staff were also very nice and friendly and also helpful. The breakfast was poor, service wise it was very good and the people were really nice but the choice was not great for what we paid. We also thought for a 4 star hotel paying E15 to use their shuttle bus to the airport was a bit much given that an equivalent hotel in other countries would have a similar service free of charge.
Friendly and helpful staff, very clean room, comfortable bed, delicious breakfast.
We missed the check-in hour, hotel staff left the envelope with the hotel card at the entrance. The breakfast buffet was very good. The distance to Messe is very good. The shower is a part of the room ("Bach" room) with no walls, but it is not really a problem... just maybe for the colleagues travelling together :))
good value. there is no wifi in rooms. had to bring laptop to lobby which is noisy and inconvenient. I would have paid extra 5 or 8 euros. also the online ad for the hotel is misleading. the only wifi is in lobby.
The staff was very responsive, efficient and polite. The accommodations were small but the design of the rooms and bathrooms made great use of the space. It was a bit noisy in our room facing the highway, but otherwise it was all we could have asked for. It was a noisy in our room facing the highway.
The staff was great!!! It was very comfortable and affordable. The breakfast was ok
Clean, smallish, serviceable rooms. Certainly standard size for Europe. Convenient to airport, two great restaurants just across the street, reliable shuttle service, excellent German breakfast. This place is so much better than the overpriced hotels located at the airport. Stayed here many times in the past; will stay here again.
Great location and low room rates. Wish there were more hot options for breakfast.
Great value for the money No coffee shop or a place in the hotel for a meal you have to go for a walk if you want a meal
The price is amazing, close to the airport Easily accessible, right off the highway Easy driving to other parts of the area (Frankfurt City, Mainz, Wiesbaden, Darmstadt, Worms) Wonderful breakfast included English-speaking staff Airport shuttle available Late-night check-in Quiet Air conditioning Frankfurt tourist info available Pleasant campground and scenic lake across the street Amazing italian restaurant down the road in campground - best calzone ever! Only a few half-complaints: *Free wi-fi only available on two devices per room (regardless of people). It was inconvenient, but in other cities there is NO free wi-fi, so looking back, this was actually the best deal! *Was given a smoking room (I was not prompted at booking, or I missed it - please remember to specify!) but this was remedied as soon as another room was available. *Slow elevators
If you need an overnight in Frankfurt! This is the place!
near airport parking charge, Wifi only at public area
confort and shuttle between the airport and the hotel nothing
The functionality of the Hotel, Close to Airport, Quick Check in/ out, etc..Hotel staff frendly, etc.. As usual with Holiday Inn.
The hohtel staff was courteous. The service was good. And the chef went out of the way to provide me with my special food requirement. It was a very pleasant experience.
Hotel well situated with generally good facilities and good restaurant It was an extremely hot day and the room was not air-conditioned
Nice quiet hotel. The whole floor was non-smoking which means no smoke in the corridor. We had to wait for almost a half hour in the hotel restaurant for our drinks! Not sure if they arrived because we left thirsty to our rooms to get a cola from the mini-bar!
I was thrilled to find the easy location and well signed directions from the Rollwald S Bahn station. The staff at the hotel were extraordinary. I had not one bad experience. I will most definitely stay again.
The rooms were kept in good condition and the location.. You have to pay for internet and it is by the hour. Even if you used the computer in the lobby. I would think that the lobby computer would at least be free.
However the decorating is very 70's, the room was fair sized and fair equipped. Don't expect romantic or luxury feelings, though a warm welcome in fair conditions. I used the room for freshen up and sleeping only and with that in mind, it was good value for the money. The staff was friendly and it was no problem to stay another night for the same price. Overall, I had a nice and pleasant stay. In contrary to the hotel's facilities and rooms, I won't advise to go and eat in the hotel's restaurant. The only dinner I eat over there was really lacking any quality and way overpriced. The breakfastbuffet was good, though expensive as well in comparison to the hotels in de surroundings.
really good. ....all good
The main purpose to visit this hotel to be near to my friends in Seligenstadt, menawhile the hotel location and facilities is very good. The breakfast is rich and the nature nearby is wonderful. some rooms needs to be renewd.
Location, excellent service, friendly and helpful staff, large room with flat TV, great breakfast. Slow wireless acces in the room
It was an upper class hotel. Sauna swimming poor outstanding breakfast confortable room A king size bed would have made the staying perfect
The staff was helpful and friendly. The room was very nice and comfortable. Their restaurant was beautifully decorated and the food and service were excellent. A lovely place to stay near the Frankfurt airport. We would definitely stay there again and recommend it to others.
Really great hotel, perfect room, perfect breakfast. Nice and helpful staff. Internet free. Silence area and nice little town. Nothing.
warm service and good food.
excellent and warm service.
The ability to park our car, although the parking was tight. Easy access to the bus and train for a trip to downtown Frankfurt.
It was a buisness trip and I visited an exgibition and met friends.
Our room was large and quite comfortable. They have convient on-site parking. It is 500 m from a S-Bahn stop and it is two stops to the Frankfurt Hauptbahnhof. There is a easy back road to the Frankfurt Airport and it takes 20 minutes to the car rental drop off in Terminal 1 with only one traffic light en route. Breakfast buffet was very good. Clientel seemed to be German businessmen. Nothing in particular besides one always wishes that the breakfast was free. I wouldn't hesitate staying here again if I had a rental car and I wanted to get to the Frankfurt Airport for a morning flight. Ours was at 1120 hrs.
the staff;location;excellent breakfast
Quiet , close to airport / train station
The boss jack is a wonderful person, and friendly.
Free WLAN and freshly squeezed Orange Juice No bar, no restaurant, reception closes at 10pm, staff not friendly
The location and value is excellent if you have a car and are flying out of FRA. Breakfast was very good and the pool and exercise facilities were a nice touch.
Internet is free and work well, free parking as well. Sauna and swimming pool OK. Arriving Sunday afternoon they inform that the restaurant was closed. They provide info where to go, 10 min walking.
Very friendly atmosphere. A nice family run business. Very quiet location close to trains only 20 minutes out of Frankfurt central station. The front door is not always open, so if you plan to arrive early let them know in advance.
It's Location - near to airport and near to Motorway Limited food choice for dinner
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
comfort of room, availability of computers and restaurant
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
the hotel is very clean, the room is very big and they have very good breakfast!
Staff and dining room nothing
Friendly helpful staff. Clean, functional hotel serving decent breakfasts. No free Wifi. Small rooms
The local in Seligenstadt -close to all the tourist items. Bathroom water took a long time to heat up.
Helpful staff. Adequate breakfast. Near airport
the hotel was clean and the staffs were friendly. Parking was good and free. the room was too small, The price consider little high compair to the hotel facilities. The internet charges is high too.
the homey atmosphere, the food, speaking some English, the staff
Comfortable clean friendly hotel, short walking distance from centre. Rooms quiet. Not very strong ware flow from shower.
They were very accommodating when learning that I would be arriving late and left my key in a easy to find location outside the hotel so I could let myself in. In addition they had also put some cold drinks in my room, admittedly on my request but still very helpful.
Quiet, well located hotel. Pleasant clean rooms. Reasonable breakfast selection None.
room is clean, beds comfortable, breakfast is okay compare to our other Euro hotels during our trip, not as good as others. it claims as close to airport but no shuttle service from airport or public transportation to the hotel. The taxi driver charged us 35 Euro, and the shuttle from hotel to airport is not free, we paid 20Euro. Also the room is not very comfortable because no air condition in July.
Not much, the staff and rooms were fine. The area was bad, no where to eat and stuck off the road in the middle of a commercial office park. Though they state being close to the airport, it is still a 35 Euro ride.
Clean Bathroom Staff were unfriendly
in nice little Village.. Nearby Mongolian Chinese restaurant excellent and reasonably priced superb buffet. German hotels don't seem to offer tea and coffee in rooms - we miss this.
Fast getting to/from the airport. iT is much better then the big chain hotel of the same budget and much valuble. The lack of food sorce, not even a sandwich/snack machine. the lack of airport service.
the room, the breakfast was excellent and the staff was really nice. i do like every thing in this hotel, there was nothing that i dislike it.
It was a short stay, nice facilities and friendly staff. Trying to find the hotel, it was a nightmare.
Clean spacious room, friendly staff, good freakfast buffet, shuttle service to messe, free use of Internet
Reasonable price, free parking place, free WiFi
Well equipped hotel. Good upkeep. It would help to have coffee making facility and a safe in the room. Also free access to wired internet would have helped.