Hilton Paris Charles de Gaulle Airport

Close to the airport

Breakfast range that we selected was 6am to 6:30, and arrive at 6:31.. which is alright! Could have been better specially when you are traveling and time is everything!

The Front Door

Everything inside

Please read the ending. I liked the Hilton Paris Charles De Gaulle Airport facility very much. I would definitely use it again in the future. I had some minor problems after I checked in, but they were taken care of and I was comped me for my inconvenience. HOWEVER!: The Hilton Paris Charles De Gaulle is really getting a very large black eye all day long - everyday by its airport shuttle service. Once you walk out the front door you’re on your own. The shuttle comes about every 15 minutes and you better be ready to fight for your place in the van. I was out on the curb waiting the first time around but was totally unprepared for what happened. It was a combination of those who had an inside track with someone on the inside or was willing to push others out of the way. Either way the Hilton needs to get control of this. On the first van run a group on young men who spoke French cut in front on the assembled guests that were waiting for the airport shuttle. As the second van approached (30 minutes in) I thought I was ready but just as I got to the rear of the van door a couple with 9 pieces of luggage and of all things what appeared to be a surfboard in a case with a hotel porter in the lead pushed to the front, commandeered the whole van (no others guests got on this run). During these first two van runs I observed three different elderly couples get pushed aside; I attempted to confront the porter about what had happened to the elderly people but he got up in my face and told me to back off. By the third van run (45 minutes later) I was getting worried about making it through security on time for my flight to New York. I barely got on that third van but only one of the elderly couples made it that time. Hilton, this is your front door. This is the last thing a guest experiences as they leave your property and it was very memorable. No matter how great the guests experience might have been during their stay, it is completely overshadowed by the rude and disrespectful treatment at your front door by the porters and van drivers.

Great hotel for business and family

Overall great place to stay. The shuttle was a bit hard to find at CDG - but once located all went well. If you want to use the shuttle - locate where the TGV station on level 5 is - that is where they pick you up. It is a 3 min ride to hotel. Nice pool for the family - a hard thing to find in Paris.

Easy access to terminal 1 & 2

None.