Overview

Chase Hotel

Gloucester Road, Ross-on-Wye, HR9 5LH, United Kingdom
+44 198 976 3161

$100+

Overall guest ratings

8.3/10 Excellent
Based on 491 reviews

Review highlights

  • 9.8
  • 9.4
  • 9.2
  • 6.5

Good to know

  • Pleasant hotel grounds
  • Near city centre

Nearby

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    About

    Enjoy your visit to Ross-on-Wye with a stay at Chase Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Harrys, which serves international cuisine and is open for breakfast, lunch, and dinner. A terrace and a garden are offered, and rooms get the details right with comfy beds and comfy beds.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business center
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 491 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 9.4 "Incredible bar."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 7.9 "Good amenities."
      10.0 "100% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 6.5 "Internet is average."
    • 4.7 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      4.4 "56% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      3.5 "65% thought it was too noisy."
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    Overall Rating

    8.5 Excellent
    Based on 427 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 9.2 "Incredible bar."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 7.9 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 5.9 "Internet is average."
    • 5.1 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
    • 3.4 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      3.6 "64% thought it was too noisy."
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    Overall Rating

    7.5 Good
    Based on 9 reviews
    • 4.2 "Rooms are not good."

    Overall Rating

    7.8 Good
    Based on 4 reviews
    • 9.1 "World class service."

    Overall Rating

    8.4 Excellent
    Based on 49 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 7.5 "Good amenities."
    • 5.4 "Vibe was decent."
    • 4.5 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant hotel grounds"
    "Near city centre"
    data provided by TrustYou

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