Overview

Chase Hotel

Gloucester Road, Ross-on-Wye, HR9 5LH, United Kingdom
+44 198 976 3161

$211+

Overall guest ratings

8.3/10 Excellent
Based on 503 reviews

Review highlights

  • 9.8
  • 9.4
  • 9.1
  • 4.9

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Near city centre

Nearby

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    About

    Enjoy your visit to Ross-on-Wye with a stay at Chase Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Harrys, which serves international cuisine and is open for breakfast, lunch, and dinner. A terrace and a garden are offered, and rooms get the details right with comfy beds and comfy beds.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business center
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 503 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 9.4 "Incredible bar."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.8 "Breakfast is good."
      8.6 "86% were happy with the price of the breakfast."
    • 7.9 "Good amenities."
      10.0 "100% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 4.9 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      4.4 "56% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 4.8 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
      2.7 "73% didn't like the unstylish hotel."
    • 3.1 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      4.1 "59% thought it was too noisy."
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    Overall Rating

    8.5 Excellent
    Based on 437 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 9.3 "Incredible bar."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 7.9 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 5.3 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.5 "Only 65% thought the shower was ok."
    • 4.9 "Vibe wasn't good."
      2.8 "72% didn't like the unstylish hotel."
      0.3 "97% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      4.0 "60% thought it was too noisy."
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    Overall Rating

    7.6 Good
    Based on 5 reviews
    • 4.6 "Rooms are not good."

    Overall Rating

    7.8 Good
    Based on 10 reviews
    • 9.0 "World class service."

    Overall Rating

    8.4 Excellent
    Based on 50 reviews
    • 9.9 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 7.3 "Good amenities."
    • 4.7 "Rooms are not good."
    • 4.6 "Vibe wasn't good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Near city centre"
    data provided by TrustYou

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