The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Some guests reported noise disturbances from neighboring rooms. If you are sensitive to noise, consider requesting a room in a quieter area of the property.
While many guests appreciated the in-room spa, some found the setup of the spa and shower together to be inconvenient. Consider this when choosing your room type.
The hotel is conveniently located near various attractions such as Rotorua Golf Club, Polynesian Spa, and Te Puia New Zealand Maori Arts and Crafts Institute, making it an ideal base for exploring the area.
While some guests found the rooms clean and tidy, others reported cleanliness issues such as dirty bedding and bathrooms. It may be advisable to check recent reviews for cleanliness consistency.
Several guests mentioned the lack of air conditioning in the rooms. If staying during warmer months, it's worth confirming the availability of air conditioning or considering alternative cooling options.
Some guests noted that certain rooms appeared dated and in need of maintenance. Inquiring about newly renovated or updated rooms could enhance the overall experience.
A few guests reported maintenance issues such as leaking toilets and broken furniture. It may be beneficial to inquire about the status of these issues before booking.
If you prefer self-catering, the well-stocked kitchen facilities in the rooms provide the convenience of preparing your own meals.
While the hotel offers free parking, some guests found the parking area tight. If you are traveling with a vehicle, it's advisable to consider the parking situation and plan accordingly.