|Car types||Compact, Compact SUV, Economy, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Passenger van, Pickup truck, SUV|
|Popular agencies||Thrifty, Budget, Hertz|
3 locations in Rotorua
Pros:Friendly and helpful staff at pick-up (Rotorua airport)
Cons:Not so friendly or helpful at drop-off. Drop-off at Auckland airport is confusing - not sure why there needs to be two drop-off locations (domestic & international terminals). Seems like one spot with a shuttle would be easier.
8.4 Very good
Pros:Pick up and drop off staff were great! Friendly.
Cons:The drop off location on the contract was incorrect. This led to some minor frustration and driving around to get the correct location.
8.8 Very good
Pros:Good customer service and easy to get the car.
Cons:SUV was smaller than expected. Other than that, no issues.
Pros:It was so simple - just handed off the keys and we were done. We only waited one minute while the agent finished a call. She apologized for the wait, which was charming.
Cons:It wasn't clear exactly how to return the car, but we rolled with it and asked the check-in person for the flight and she pointed us in the right direction.
One location in Rotorua
Locations in Rotorua
No reviews available