Pros (+) Rooms and service.
Cons (-) Nothing not to like.
4 stars
Regent of Rotorua
1191 Pukaki Street, Rotorua 3010, New Zealand
Rotorua, New Zealand
See location+64 7348 4079Official websitePhotos of Regent of Rotorua
Overview
Luxury hotel with a 24-hour front desk and an outdoor pool This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Regent of Rotorua offers 35 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Regent of Rotorua
- Outdoor pool
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Kitchen
- Wine glasses
- Electric kettle
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchenette
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Pool view
- Storage available
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Outdoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Eco tourism
- Hot spring bath
- Bicycle rental
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Regent of Rotorua
8.4
Very good
1181 verified ratings
Wonderful
698
Very good
218
Good
121
Okay
59
Fair
41
Mediocre
13
Poor
31
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds at the hotel. However, there were significant cleanliness issues reported, particularly with blood stains on bedsheets and pillows in one instance. Service was generally well-received, but some guests noted noise disturbances and limited parking availability. Overall, while the hotel has its strengths, improvements in cleanliness and noise management are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
938 reviews
8.1 out of 10
15 reviews
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Regent of Rotorua?
Guests have mentioned that the beds at Regent of Rotorua are comfortable, but some reviews noted that the bed was two singles pushed together, which may affect the overall comfort.
Is parking readily available at Regent of Rotorua?
While the hotel offers free parking, a few guests mentioned that there was not enough parking available on the property.
What can I expect from the food quality at Regent of Rotorua?
Guests have praised the on-site restaurant and the quality of the food. However, some reviews mentioned that the food was a bit expensive for what was received.
How is the cleanliness at Regent of Rotorua?
Guests have consistently highlighted the cleanliness of the hotel, with many mentioning that the rooms were clean and comfortable. However, a few reviews mentioned issues such as mold in the shower and construction work causing noise.
What is the customer service like at Regent of Rotorua?
Guests have praised the friendly and helpful staff at Regent of Rotorua. However, a few reviews mentioned instances of staff being grumpy or unhelpful, as well as slow check-in due to room not being ready.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Mineral Spa
Guests appreciated the mineral spa on-site. It's recommended to set aside time to relax and enjoy this facility during your stay.
Consider Low Season Visits
The hotel experiences low season in December, which could be a great time to visit for a quieter and potentially more affordable experience.
Explore Nearby Attractions
The hotel's proximity to Kuirau Park, Polynesian Spa, and other attractions makes it convenient for guests to explore the area on foot.
Check Room Configuration
Some guests noted that the bed in their room was two singles pushed together. It's advisable to confirm the bed configuration when making a reservation if this is a concern.
Be Mindful of Noise
Some guests mentioned noise disturbances from nearby construction and early morning noise from surrounding rooms. Light sleepers may want to take this into consideration or inquire about quieter room options.
Inquire About Renovated Rooms
Guests expressed varying opinions about room conditions, with some mentioning the need for renovations. It might be beneficial to inquire about newly renovated rooms when booking.
Consider Parking Options
A few guests mentioned limited parking space. It's worth considering alternative parking arrangements if traveling by car.
Enjoy the Outdoor Pool
The outdoor pool was highlighted as a great facility by several guests. Consider taking a refreshing dip during your stay.
Be Aware of High Season
April is noted as the high season, so it's advisable to plan and book ahead if visiting during this time to secure desired room types and amenities.
Location
1191 Pukaki Street, Rotorua 3010
What's nearby
- Rotorua Hospital0.3 mi
- Tamaki Maori Village0.4 mi
- Rotorua Arts Village0.4 mi
- Government Gardens0.4 mi
- Rotorua Museum0.5 mi
- Polynesian Spa0.5 mi
- Sulphur Point0.7 mi
- Rotorua Health and Spa0.7 mi
- Smallbone Park1.8 mi
- Pohutu Geyser2 mi
- Whakarewarewa2.1 mi
- Te Puia New Zealand Maori Arts and Crafts Institute2.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Regent of Rotorua
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | $282 |
Average price (weekend night) | $282 |
When to book a room at Regent of Rotorua
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Rotorua |
Distance to airport | 4.0 mi |