Guest reviews
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Overall Rating
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." 9.7 "Management was excellent , said 97%." -
8.9 "Location is great."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 8.0 "Easily accessible by car , said 80%." -
8.2 "Food is delicious."
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7.9 "Good breakfast."
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5.0 "Internet is average."
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3.8 "Not very comfortable."1.4 "86% said
rooms were small ." 0.0 "100%criticized the small bathroom ." 2.8 "Air conditioning was criticized by 72%." -
3.3 "Rooms are not good."1.4 "86% said
rooms were small ." 1.5 "85%complained about the bathroom ." 4.5 "55% saidrooms were dirty ." 0.0 "100%criticized the small bathroom ." 1.4 "86% hadproblems with the shower ." 2.1 "79% thought they werepoorly maintained ." 2.2 "For 78%, therooms looked old ." 2.5 "75% foundproblems with the furniture ." 3.5 "65% said thebathroom was dirty ." 3.8 "62% thought thetv was sub-standard ." 2.8 "Air conditioning was criticized by 72%." -
2.7 "Horrible vibe."1.3 "87%
criticized the unstylish hotel ." 3.3 "67%didn't like the unstylish hotel ."
Overall Rating
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." 9.8 "Management was excellent , said 98%." 9.0 "90% thought theservice was very professional ." -
8.9 "Location is great."10.0 "
City centre within easy reach , said 100%." 9.7 "97%liked the proximity to sightseeing ." -
7.6 "Good breakfast."
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4.6 "Internet is poor."
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3.3 "Not very comfortable."1.4 "86% said
rooms were small ." 0.0 "100%criticized the small bathroom ." -
3.1 "Awful rooms."1.4 "86% said
rooms were small ." 1.4 "86%complained about the bathroom ." 0.0 "100%criticized the small bathroom ." 4.6 "54% saidrooms were dirty ." 1.7 "83% hadproblems with the shower ." 2.2 "78% foundproblems with the furniture ." 2.1 "79% thought they werepoorly maintained ." 1.8 "For 82%, therooms looked old ." -
2.3 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ."
Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." -
9.1 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.1 "Breakfast is good."
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3.8 "Not very comfortable."1.2 "88% said
rooms were small ." 0.0 "100%criticized the small bathroom ." -
3.8 "Rooms are not good."1.2 "88% said
rooms were small ." 1.6 "84%complained about the bathroom ." 4.7 "53% saidrooms were dirty ." 0.0 "100%criticized the small bathroom ." -
2.7 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ."
Overall Rating
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3.3 "Rooms are not good."
Overall Rating
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8.9 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.8 "Great service."10.0 "100% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
8.0 "Breakfast is good."
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3.7 "Not very comfortable."1.2 "88% said
rooms were small ." -
3.0 "Awful rooms."1.5 "85%
complained about the bathroom ." 1.2 "88% saidrooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
location. 2-3min walk to main tourist places. noisy. need soundproof wall.
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6.7review from
Hotel was within walking distance of Cathedral. The staff were brilliant, friendly and helpful, within minutes we had been given a map of Rouen in English with all interesting sights marked out. Restaurant recommendations were also offered, Chez Collette had fantastic food. Bathroom very basic, tiny bath and no real shower just plastic attachment but overall it didn't matter as they were such pleasant people and the location was great. If we had wanted more we could have paid more elsewhere.
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7.7review from
Newly renovated rooms. Wonderful owners!
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6.3review from
Garage to keep motorcycles secure and dry, great location Bathroom very small and poorly lit, shower cold, toilet didn't flush. Managed to fix toilet with some tinkering, and apparently the hot water did come through after 10 minutes of running the shower, but it was cold to begin with and having had a cold wet motocycle ride all day, a cold shower was not very welcoming!
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5.7review from
staff were helpful and friendly, location good, use of parking space useful. bathroom very small, no shower curtain, some kind of chemical toilet which made a lot of noise when flushing, and when other guests in other rooms flushed.Walls very thin: you could here your neighbours.
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6.4review from
personal attention
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4.8review from
location to local attractions, friendliness of the proprietors
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6.4review from
Very friendly and helpful staff with a good breakfast and plenty of recommendations for out limited stay.
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5.2review from
The friendliness of the staff was exceptional. The bathroom was far too small. The rooms were also on the snug side. Beds comfortable, but not generously sized.
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6.4review from
Friendly owners even though we arrived late, comfortable basic accomodation in a good location with parking facilities Although we were aware there was no bar it would have been nice to have one
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6.7review from
Hotel was within walking distance of Cathedral. The staff were brilliant, friendly and helpful, within minutes we had been given a map of Rouen in English with all interesting sights marked out. Restaurant recommendations were also offered, Chez Collette had fantastic food. Bathroom very basic, tiny bath and no real shower just plastic attachment but overall it didn't matter as they were such pleasant people and the location was great. If we had wanted more we could have paid more elsewhere.
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7.7review from
Newly renovated rooms. Wonderful owners!
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6.3review from
location. 2-3min walk to main tourist places. noisy. need soundproof wall.
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6.3review from
Garage to keep motorcycles secure and dry, great location Bathroom very small and poorly lit, shower cold, toilet didn't flush. Managed to fix toilet with some tinkering, and apparently the hot water did come through after 10 minutes of running the shower, but it was cold to begin with and having had a cold wet motocycle ride all day, a cold shower was not very welcoming!
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5.7review from
staff were helpful and friendly, location good, use of parking space useful. bathroom very small, no shower curtain, some kind of chemical toilet which made a lot of noise when flushing, and when other guests in other rooms flushed.Walls very thin: you could here your neighbours.
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6.4review from
personal attention
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4.8review from
location to local attractions, friendliness of the proprietors
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6.4review from
Very friendly and helpful staff with a good breakfast and plenty of recommendations for out limited stay.
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5.2review from
The friendliness of the staff was exceptional. The bathroom was far too small. The rooms were also on the snug side. Beds comfortable, but not generously sized.
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6.4review from
Friendly owners even though we arrived late, comfortable basic accomodation in a good location with parking facilities Although we were aware there was no bar it would have been nice to have one
