Other than the breakfast which was awful, the hotel was excellent! Highly recommended! The staff are also highly professional and lovely!
5 stars
Hotel de Bourgtheroulde Autograph Collection
Photos of Hotel de Bourgtheroulde Autograph Collection
Overview
The Hotel de Bourgtheroulde and Spa is a 15th century listed historic property in the heart of the ancient capital of Normandy, Rouen, home of the Vikings in France, fiefdom of William the conqueror, Henry II Plantagenet, Richard the Lion Heart and the site of the burning of Joan of Arc.This boutique hotel features a 700sqm Spa and houses an indoor 18/9m swimming pool, steam bath, sauna, gym and 8 treatment rooms.A fine dining restaurant, a bar in the atrium or the historic courtyard complete the experience.5 function rooms for up to 300, extensive public areas, a perfect location in the city center, 5mn walk from the railway station, the Cathedral, Museum and all places of interest in the historic area Rouen is one hour from Paris on the way to Dday beaches and Mont St Michel, on the main motorway from the Chunnel to the south of France and at the heart of the Impressionists favourite sites.Monet and Pissaro painted extensively in Rouen and around.
Amenities at Hotel de Bourgtheroulde Autograph Collection
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
General
- Window
- Family rooms
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Airport shuttle
- Valet parking
Bedroom
- Extra-long beds (> 2 meters)
- Fold-up bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Pool cover
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Hotel de Bourgtheroulde Autograph Collection
8.7
Very good
1839 verified ratings
Wonderful
1081
Very good
311
Good
252
Okay
87
Fair
57
Mediocre
19
Poor
32
Summary of reviews
Guests say
Guests love the hotel's fantastic location, beautiful architecture, and attentive service. Many reviews highlight the cleanliness and comfort of the rooms, although some mention minor issues like the need for renovations and a lack of certain amenities. Overall, it is a highly recommended stay for those visiting the area.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
63 reviews
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's health and safety measures?
The hotel ensures daily housekeeping, contactless check-in/check-out, and provides face masks for guests. There are physical distancing rules in place, and the property is cleaned by professional cleaning companies. Hand sanitizer is available in guest accommodation and key areas, and high-touch surfaces are disinfected regularly.
How is the food quality at the hotel?
The hotel offers a restaurant, bar/lounge, and food delivery to guest accommodation. Guests have praised the breakfast and poolside club sandwiches. However, some reviewers found the breakfast overpriced and suggested expanding the dinner options.
What are the parking options at the hotel?
The hotel provides parking, valet parking, private parking, and an EV charging station. However, a few guests reported issues with valet parking, including damage to their car.
What are the highlights of the hotel's amenities?
The hotel features an exceptional pool, spa, and fitness center. Additionally, guests can enjoy board games/puzzles, a library, and a shared lounge/TV area. The hotel also offers a business center, room service, and a hammam (Turkish bath).
When is the best time to visit the hotel?
The high season at the hotel is in July, offering a great opportunity to explore the nearby attractions such as the Museum of Joan of Arc, Jeanne d'Arc Church, and Cathédrale Notre-Dame de Rouen. However, it's important to note that the hotel may be fully booked for dinner during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Guests recommend choosing a room on higher floors for better views of the city and the cathedral, providing a unique and picturesque experience.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, so it may be beneficial to inquire about quieter room options or noise-reducing measures during the booking process.
Explore Nearby Attractions
The hotel's central location in the old town provides easy access to historical sites, museums, and the local market, making it convenient for guests to explore the area on foot.
Consider Breakfast Options
While the hotel offers breakfast, some guests found it overpriced for the quality, suggesting that exploring nearby breakfast options could provide a more satisfying experience.
Check for Construction Updates
Inquire about any ongoing construction or renovation work that may impact the hotel's accessibility, as some guests encountered obstructions near the main entrance.
Utilize the Spa and Pool Facilities
Several guests praised the spa and pool facilities, highlighting them as exceptional amenities to enjoy during the stay.
Request Assistance with Parking
Guests driving to the hotel may benefit from requesting assistance with parking to navigate the narrow streets and challenging routes to the lobby, ensuring a smoother arrival experience.
Consider Room Size and Amenities
Some guests noted that the rooms, particularly in the modern section, were smaller than expected, so it may be helpful to consider this aspect when selecting accommodations.
Engage with Knowledgeable Staff
The hotel's staff received numerous compliments for their friendliness and helpfulness, providing a valuable resource for local recommendations and assistance during the stay.
Be Mindful of Valet Parking
A few guests reported issues with valet parking, including damage to vehicles, so it may be advisable to carefully assess the valet parking service before utilizing it.
Location
15 Place de la Pucelle, 76000 Rouen, Normandy
What's nearby
- Museum of Joan of Arc114 yd
- Jeanne d'Arc Church119 yd
- Place du Vieux-Marche167 yd
- Le Gros-Horloge238 yd
- Cathédrale Notre-Dame de Rouen0.3 mi
- Musée de la Céramique0.3 mi
- Musee des Beaux-Arts0.3 mi
- Musee Secq des Tournelles0.3 mi
- Musee Flaubert et d'Histoire de la Medecine0.4 mi
- Tour Jeanne d'Arc0.4 mi
- Saint Maclou Church0.5 mi
- Abbatiale Saint-Ouen0.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel de Bourgtheroulde Autograph Collection
Low season | January |
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High season | November |
Average price (weeknight) | $248 |
Average price (weekend night) | $352 |
When to book a room at Hotel de Bourgtheroulde Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hotel de Bourgtheroulde Autograph Collection
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
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