Hotel de Bourgtheroulde Autograph Collection

The hotel ensures daily housekeeping, contactless check-in/check-out, and provides face masks for guests. There are physical distancing rules in place, and the property is cleaned by professional cleaning companies. Hand sanitizer is available in guest accommodation and key areas, and high-touch surfaces are disinfected regularly.

The hotel offers a restaurant, bar/lounge, and food delivery to guest accommodation. Guests have praised the breakfast and poolside club sandwiches. However, some reviewers found the breakfast overpriced and suggested expanding the dinner options.

The hotel provides parking, valet parking, private parking, and an EV charging station. However, a few guests reported issues with valet parking, including damage to their car.

The hotel features an exceptional pool, spa, and fitness center. Additionally, guests can enjoy board games/puzzles, a library, and a shared lounge/TV area. The hotel also offers a business center, room service, and a hammam (Turkish bath).

The high season at the hotel is in July, offering a great opportunity to explore the nearby attractions such as the Museum of Joan of Arc, Jeanne d'Arc Church, and Cathédrale Notre-Dame de Rouen. However, it's important to note that the hotel may be fully booked for dinner during peak times.

Guests recommend choosing a room on higher floors for better views of the city and the cathedral, providing a unique and picturesque experience.

Some guests experienced noise disturbances, so it may be beneficial to inquire about quieter room options or noise-reducing measures during the booking process.

The hotel's central location in the old town provides easy access to historical sites, museums, and the local market, making it convenient for guests to explore the area on foot.

While the hotel offers breakfast, some guests found it overpriced for the quality, suggesting that exploring nearby breakfast options could provide a more satisfying experience.

Inquire about any ongoing construction or renovation work that may impact the hotel's accessibility, as some guests encountered obstructions near the main entrance.

Several guests praised the spa and pool facilities, highlighting them as exceptional amenities to enjoy during the stay.

Guests driving to the hotel may benefit from requesting assistance with parking to navigate the narrow streets and challenging routes to the lobby, ensuring a smoother arrival experience.

Some guests noted that the rooms, particularly in the modern section, were smaller than expected, so it may be helpful to consider this aspect when selecting accommodations.

The hotel's staff received numerous compliments for their friendliness and helpfulness, providing a valuable resource for local recommendations and assistance during the stay.

A few guests reported issues with valet parking, including damage to vehicles, so it may be advisable to carefully assess the valet parking service before utilizing it.