Virunga Hotel
Photos of Virunga Hotel
Overview
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Amenities at Virunga Hotel
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Child pool
- Airport shuttle
- Meeting/Banquet facilities
- Laundry facilities
- Hairdryer
- ATM on-site
Services and conveniences
- ATM on-site
- Room service
- Business center
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Bar/Lounge
- Kettle
- Minibar
- Refrigerator
Accessibility and suitability
- Hypoallergenic
- Designated smoking area
Laundry
- Washer/dryer available in-room
- Laundry facilities
Things to do
- Gift shop
- Hiking
Family friendly
- Babysitting or child care
- Child pool
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Airport shuttle
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Reviews of Virunga Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel staff are known for being super friendly and helpful, providing warm hospitality and making guests feel at home. They are always available for any questions and are extremely friendly, making the stay in Musanze as pleasant as possible.
How are the beds at Virunga Hotel?
The beds at Virunga Hotel are described as huge, firm, and very comfortable. Guests have praised the extra blankets, soft towels, and the comfortable, clean, and spacious rooms.
What are the dining options like at the hotel?
The hotel offers a decent restaurant with delicious breakfast and dinner options. The staff provide good service, and guests can enjoy the convenience of having food brought to their room.
Is parking available at Virunga Hotel?
Yes, the hotel offers free parking and private parking, ensuring convenience for guests who arrive by car.
What are the best times to visit Virunga Hotel?
August is both the low and high season at Virunga Hotel. This could be a great time to visit, taking advantage of the excellent value for money and the good and central location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or mountain view comes highly recommended.
Take Advantage of the Central Location
The hotel's central location was praised by many guests for its convenience. It's within walking distance to various services, restaurants, markets, and pharmacies.
Engage with the Helpful Staff
Guests highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Frank, Agnes, and Didier for their exceptional service and warm hospitality.
Consider Room Amenities
Some guests appreciated the comfortable beds, warm showers, and the provision of toothbrushes and toothpaste. However, a few mentioned that the water pressure in the showers could be improved.
Be Mindful of Breakfast Timing
Arriving early for breakfast is advisable as some guests found limited options when they arrived later. Additionally, while the breakfast was generally good, a few guests suggested adding more variety such as cheese.
Confirm Directions to the Hotel
Some guests experienced difficulty finding the hotel due to incorrect location information. It's recommended to double-check the directions with the hotel to avoid any confusion.
Utilize the Hotel's Services
The hotel offers a range of services including a business center, car rental, concierge service, and entertainment staff. Take advantage of these amenities for a more convenient stay.
Request Late Check-Out if Needed
Guests mentioned that the hotel was accommodating with late check-out requests, especially in situations where additional rest was required due to illness.
Explore Nearby Attractions
The hotel is located close to the Goico Plaza Market and Amikusi restaurant, making it convenient for guests to explore the local area and enjoy nearby attractions.
Communicate Any Concerns
If any issues arise during your stay, don't hesitate to communicate with the staff. Guests mentioned that the staff was responsive to their needs and requests.
Location
What's nearby
- Volcanoes National Park6.8 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Virunga Hotel
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Distance to city center |
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0.9 mi |