Virunga Hotel

The hotel staff are known for being super friendly and helpful, providing warm hospitality and making guests feel at home. They are always available for any questions and are extremely friendly, making the stay in Musanze as pleasant as possible.

The beds at Virunga Hotel are described as huge, firm, and very comfortable. Guests have praised the extra blankets, soft towels, and the comfortable, clean, and spacious rooms.

The hotel offers a decent restaurant with delicious breakfast and dinner options. The staff provide good service, and guests can enjoy the convenience of having food brought to their room.

Yes, the hotel offers free parking and private parking, ensuring convenience for guests who arrive by car.

August is both the low and high season at Virunga Hotel. This could be a great time to visit, taking advantage of the excellent value for money and the good and central location.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or mountain view comes highly recommended.

The hotel's central location was praised by many guests for its convenience. It's within walking distance to various services, restaurants, markets, and pharmacies.

Guests highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Frank, Agnes, and Didier for their exceptional service and warm hospitality.

Some guests appreciated the comfortable beds, warm showers, and the provision of toothbrushes and toothpaste. However, a few mentioned that the water pressure in the showers could be improved.

Arriving early for breakfast is advisable as some guests found limited options when they arrived later. Additionally, while the breakfast was generally good, a few guests suggested adding more variety such as cheese.

Some guests experienced difficulty finding the hotel due to incorrect location information. It's recommended to double-check the directions with the hotel to avoid any confusion.

The hotel offers a range of services including a business center, car rental, concierge service, and entertainment staff. Take advantage of these amenities for a more convenient stay.

Guests mentioned that the hotel was accommodating with late check-out requests, especially in situations where additional rest was required due to illness.

The hotel is located close to the Goico Plaza Market and Amikusi restaurant, making it convenient for guests to explore the local area and enjoy nearby attractions.

If any issues arise during your stay, don't hesitate to communicate with the staff. Guests mentioned that the staff was responsive to their needs and requests.