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Lovely hotel in a perfect location. View fro 'sea view' rooms, superb.
The buffet dinner and breakfast were fantastic. Excellent quality. The heating was very poor and the room was very cold all night, in spite of keeping the noisy airconditioning/heating system on.
We liked the position and staff were all very pleasant and service in the resturant excellent. Television service very poor very surprised not having digital.Water in spa very cold.
We thoroughy enjoyed the beautiful surroundings, peace and serenity and proximity to the beach. All staff so helpful and food very good quality.
Fantastic sea view, just 50 m from public sandy beach. Very good hotel facilities - indoor / outdoor pools, bars, sport center, playground for kids, evening animations, very good breakfast buffet Weather was not so good during our stay in early October, it was raining for two days.
location (very close to the sea), professional staff with always smiling face, prices in the hotel are normal compared to the outside, good food... they do not have animation and children activities for the families
The hotel was great! Very good food, and a great location. Low prices for drinks and food at the restaurant. The bed, 2 twin beds put next to eachother to get a double bed, and on weels. I was weaking up in the mornings half a meter away from my girlfriend
We had everything at our feet. Quite noisy in the main restaurant (staff picking up dishes and cuttlery putting them into trays noisily), but good quality of food.
Good location right by the beach. Good breakfast. Sauna and other services included in price (for example, you can get beachtowels each day). Smelly room (the smell came from the couch next to the bed). We were on the basement floor and had no seaview. In front of us was a hedge. We asked if it was possible to get a room with seaview because we were just married, but it wasn't possible. The receptionist promised us that we would get a wedding surprise waiting in the room.. We never saw any surprise ! At the check-out we told this and the receptionist said : "how? You did not get the champagne?" Very strange ! The beds are not comfortable. Had a back ache.
Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
The location and facilities, particularly the use of Biomar Spa. The hotel bar closing at midnight when bars in other hotels including the other Proturs in same complex remaining open and allowed smoking in the bar areas when your hotel did not. As a result of bar closing early and non smoking policy in bar our party of 6 went out to other bars which stayed open later and permitted smoking. Also no porter available to assist with luggage on arrival/departure.
clean and quiet
It´s comfortable, it has a nice swimming pool and is surrounded by a natural area that helps you forget you are very close to other hotels.
Clean & comfortable rooms with quiet and efficient air conditioning. The food was good. The outside could do with redecoration
Everything about it. Hotel was perfect just what we wnted. Staff were the friendliest I have met when staying abroad. Food in one of the resturants was not very good but was not a problem as there were 5 to choose from and the rest were lovely!!!!
very green, lovely, romantic, far away from Palma
Quiet location The dining facilities were poor and staff unfriendly and unhelpful. The loungers/umbrellas on the beach should be free.
The quality of the service and food and the friendliness of the staff. The fitness-Club has outdated equipememt
Excellent location for a few quiet days; fantastic views; swimming off the rocks was great; good pool; very friendly staff. Very convenient for golf courses in the area and other local attractions. Car recommended. Looks a bit bland from the outside but excellent inside; obviously renovated to a high standard.
We stayed in the hotel for a few days after our wedding and we found the hotel and the surroundings absolutely amazing: it was really really quiet, the views were beautiful and the food was just delicious. The staff was also very friendly and really helpful. There wasn't anything we did not like about this place but if we would have to mention something then it would be the lack of tea making facilities in our room, although the minibar was very nice!
The staff is very friendly and you really have the feeling that they are there to take care of you. The hotel is a very good and the rooms are great. Take your laptop and a lan cable and you'll have internet free in your room
Staff were fantastic and helpful. The hotel was in a peaceful area with wonderful views. The breakfasts were outstanding with plenty of choice. Rooms at the top had a marvelous view. Need more all-day shade, rather than keep moving to stay under the shade. A vegetarian choice for dinner. Some rooms still need renovating.
Nature, location, very good food.
Setting of hotel grounds
Location of the Hotel is great: maximum 100 m to the beach. The same distance to bus stop. Rooms are big enough, nice terrace and sea-view. Sometimes there is smell like in toilet in the room, in the same time in toilet normal smell. It was strange and not really nice. Something wrong with condition-system.
Perfect location nearby beautiful beach and walking promenade. Easy access by car and no problem with parking place. Exceptional view through window from the room and small terrace to the sea. I would suggest better breakfast, more fresh fruits and vegetables (almost were not served).
Spectaculair seaview. Nice furnished bedroom. They were very nice to our child, bought special yoghurt for his breakfast etc. We expected a bit more from the description of the hotel on the website. Maybe after they really finished the renovation. Now there were too many problems to make it in some moments uncomfortable (toilet didn't flush, no hot water for two days, flooding in the bedroom, electric wires hanging around).
The location and room was ideal. The view from the room was amazing and because we had limited information about the hotel before going, we were pleasantly suprised. None of the staff there spoke English, but was not really a problem as we got by.
Excellent sea view from balcony The room was never cleaned for the full 10 days we were there. We had to ask for clean towels. We booked using a credit card and checked the website to see that it was accepted yet were told we had to pay by cash when we got there.
The site, the view, nice staff. Service, cleanliness
Proximity to beach , bars and restaurants. View from the bar. Air conditioning Some baics missing from room - no rubbish bin, coat hangers or soap. Very cheap towels. German owner could not speak any English. Variable quality of very German breakfast.
good customer service good location on the beach I booked a twin room and was given on arrival a very small single room on a floor below the lift engine room so very noisy. I complained and given a nice double on single use the following day. Being mainly booked by Germans the food was exclusively according to German tastes (too much fried food and according to German expectations) therefore not much choice, especially at breakfast. I would reccomend the hotel mainly to Germans as everyone else would feel a bit out of place.
location, parking convenient, We were on half board, The food at dinner was mediocre especially the main course, poor quality and lukewarm.