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|Distance to city center||7.3 mi|
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The location is fantastic -- beautiful setting.
The management seems indifferently. When I contacted the hotel, I asked about making reservations for dinner since we weren't able book a meal plan. They told me that that shouldn't be a problem but when we arrived, on a Sunday evening, we were told we could not eat dinner at the hotel and that advance reservations were necessary. We were then told that we could call local restaurants and the hotel would drive us to the restaurant. The problem was was that none of the restaurants were open (we ended up taking food out at a local supermarket). What bothered me was that the management and staff knew that the restaurants would be closed and were disingenuous about this situation. Honesty and a real attempt to help us would have been appreciated, particularly since we weren't familiar with the area. A first-class hotel would have gone to real length to help its guests.
The staff was so kind even they made a mistake to loss our reservation. Therefore, they upgraded our room to top room with very excellent breakfast! The hot spring is good! The view from window of room was so fantasic!
The hotel lost our room and dinner reservation. Therefore, we had to go outside to looking for dinner even they helped us for transportation. They upgraded our room, but, the price when we checked-out was followed the original price from hotel, not the price we booked on booking.com website.
Incredible views, kind and hospitable staff, clean food made with natural local ingredients, top-not h onsen facilities.
Futon and pillow were not as comfortable as they could have been.
Absolutely amazing service. The staff showed us to our very spacious tatami room and gave us a tour of the facilities. We had a room overlooking the bay, with a balcony, which was especially cool when a lightning storm rolled through. The hotel provides Yukata (a traditional Japanese robe) for each person. The Onsen was great, very relaxed atmosphere. Staff were always happy to help, and really made our stay special. The hotel is quite near to Kinpuku, which is a traditional Yakitori restaurant with a brilliant host. Final note on the service - we pulled up to the hotel during a rain shower, and one of the members of staff brought us an umbrella each, right to the car door. You can't get better than that. Highlight of our trip so far.
They could have had bigger slippers?
Very nice hotel at a very beautiful location! The staff was very kind and always helpful. English speaking staff is available. Tasty, traditional ryokan breakfast which varies a bit every day. Two large indoor public bathrooms for men and women. Two small private open air bathrooms (for couples or families) are available for about 1.000 Yen for 50 minutes. Air condition in every room.
The hotel is a bit remote. To the nearest town (Aikawa) it's a 25 minutes walk. But the hotel is easily accessible by car!
Located in Sado, Azuma Yubaetei Kaiyotei is a 2-minute drive from Nanaura Beach and 6 minutes from Sado Magistrate's Office.
based on 265 reviews
Things to Know
- Friendly service
- Pleasant hotel grounds
- Friendly atmosphere
- Great view
Policies vary by room type and provider.
Reviews about Sado Resort Hotel Azuma
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