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The hotel staff were very helpfull.
The hotel staff were extremely friendly and could not do enough for us. The hotel itself was lovely really well maintained very clean and we were thrilled to have chosen it. On the second night we were moved to another room and we ended up above the kitchen which was quite noisy when the fan was working and smelt of cooking
The staff were excellent and very flexible in their approach. There help to both myself and family was brilliant.
The staff were friendly and helpful, the room was clean and very comfortable, the water hot, I would have had better a rate if I had booked direct with the Hotel as they do special rates which were not shown when I booked via the net My only fault is the positioning of the toilet roll holder in the bathroom, it was placed in a very awkward position, I did not discuss this with the staff, my fault.
Beautiful gardens which were very pleasant to sit in. Food was adequate.Nicely presented hotel generally I found that checking in was difficult, because it was at a busy bar, and therefore was only one of the processes taking place. I also feel, particularly for a leisure stay, that to be able to only check in after 2,made it difficult. Most people tend to set off early to make the most of their time away, and I found waiting around to be able to check in frustrating.
the hotel was lovely good location was not happy that we could not have our evening meal at the hotel as it was to busy even though we were staying there we had to go out to eat
The staff. Rose (I think that was her name) was particularly helpful and got up early to serve us breakfast. V much appreciated. Food good and other staff v friendly. This makes up for a lot of the "tiredness" of the hotel. Rather tired and looked dirty. Waste bin broken in bathroom, taps cracked and many small maintenence details.
Very pleasant, quite basic rooms and facilities, but comfortable and the staff were friendly.
The Room was comfortable with big dark curtains which was great because I do not sleep very well away from home. Staff were very nice. The breakfast was lovely with a cheery/helpful waitress. Only one thing, it was unfortunate that a wake-up call was not available before 7.30 am.
Friendly staff .