Overview

Grand Hotel L'Etape

18, avenue de la Republique, 15100 Saint-Flour, Auvergne, France
+33 4 71 60 13 03

Call

+33 4 71 60 13 03

Overall guest ratings

8.3/10 Excellent
Based on 338 reviews

Review highlights

  • 9.6
  • 9.4
  • 6.2
  • 3.6

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Located near a train station, Citotel L'etape is a great choice for a stay in Saint-Flour. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a garden, and rooms offer room service and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Restaurant
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 338 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Excellent breakfast."
    • 8.7 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 6.9 "Location is acceptable."
      6.6 "Parking was ok, according to 66%."
      6.0 "60% thought the parking prices were average."
    • 6.2 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
    • 3.6 "Value below average."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 3.4 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 263 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.4 "Excellent breakfast."
    • 8.8 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 6.8 "Location is acceptable."
      6.4 "Parking was ok, according to 64%."
    • 6.4 "Average comfort."
    • 6.4 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.7 "Value below average."
    • 3.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall Rating

    8.5 Excellent
    Based on 70 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 8.8 "Food is delicious."
    • 7.2 "Good location."
    • 6.2 "Rooms are ok."
    • 6.2 "Average comfort."

    Overall Rating

    8.5 Excellent
    Based on 3 reviews
    • 9.3 "World class service."
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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